Extra Space Storage

4.8
608 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreRV Storage FacilityBoat Storage FacilityAutomobile Storage FacilityRecords Storage Facility
Store your belongings at Extra Space Storage on 4119 Hixson Pike in Chattanooga, TN today! Our large selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, exceptional security, ADA compliant, covered drive isles, covered loading bay, covered parking, drive-in building, multiple entrance/exit gates, non climate controlled units available, parking spaces, RV parking, drive up climate controlled units, golf carts available, wide drive isles, vehicles are allowed in drive-up units, commercial tenants, office space available, retail space available, Wifi available, loading dock and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
4119 Hixson Pike, Chattanooga, TN
37415, United States

Hours

Reviews

4.8
608 reviews
5 stars
548
4 stars
25
3 stars
13
2 stars
5
1 star
17

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff, particularly Justin and Payton, received high praise for being helpful, friendly, and professional, making the rental process easy and pleasant.

Cleanliness

The facilities are consistently described as clean, well-maintained, and secure, contributing to a positive customer experience.

Pricing Concerns

Some customers expressed dissatisfaction with significant price increases shortly after renting, feeling misled about initial rates.

Overall Experience

Many customers reported a great overall experience, recommending the facility for its excellent service and accommodating staff.
  • CS
    Cory Smith
    Dec 20, 2025
    5.0
    Justin has been amazing from the start! I’m writing from my husband’s account. He has answered every question I’ve had and always gets back to me in a timely manner. He’s helped me with all of my units. Shout out to West at the Ashland locations who helped me with my last unit.
  • AB
    Amy Brown
    Dec 16, 2025
    5.0
    Justin was very helpful in answering my questions and making sure I got the right unit for my belongings. He made the lease process easy and understandable. Highly recommend.
  • LE
    Lance Edwards
    Dec 10, 2025
    5.0
    Very helpful in resolving an issue. Justin was professional, courteous & quick to respond. 5 Stars for their team.
  • WM
    Wilbourne Markham
    Dec 10, 2025
    5.0
    Very clean and neat facilities. Gate access is easy and secure. On-line sign up and payment is best in class. Follow-up calls and check by site management is excellent.
  • KG
    Keith G
    Dec 8, 2025
    5.0
    Justin was very nice and took the time to work with me. Pleasant experience all the way around.

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.