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Store your belongings at Extra Space Storage on 4119 Hixson Pike in Chattanooga, TN today! Our large selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, manager living on site, exceptional security, ADA compliant, covered drive isles, covered loading bay, covered parking, drive-in building, multiple entrance/exit gates, non climate controlled units available, parking spaces, RV parking, drive up climate controlled units, golf carts available, wide drive isles, vehicles are allowed in drive-up units, commercial tenants, office space available, retail space available, Wifi available, loading dock and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!
Details
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.8
600 reviews
5 stars
540
4 stars
25
3 stars
13
2 stars5
1 star
17
What are people saying?
AI-generated from recent customer reviews
Customer Service
Staff members, particularly Justin and Payton, received high praise for their friendliness, helpfulness, and professionalism, contributing to a positive customer experience.
Cleanliness
The facility is consistently described as clean and well-maintained, enhancing customer satisfaction.
Value
While many customers appreciated the competitive pricing, there were complaints about significant price increases shortly after renting.
Staff Knowledge
Customers noted that staff were knowledgeable and able to answer questions effectively, which improved the rental process.
Mixed Experiences
While many reviews were positive, there were some negative experiences reported regarding rude staff and issues with billing.
- SHScott Hemmelsbach4 days ago5.0Friendly, professional and very helpful! Justin did a great job explaining prices and the move/out process!
- JWJordan WNov 12, 20255.0Justin & Wes were so helpful! Super clean and easy to navigate. 10/10 :-)
- LTlauren trippeNov 12, 20255.0I just want to say thank you kindly to Extra Space Storage, especially Justin and Wes at the Chattanooga location. I moved to Chicago with short notice and needed a safe + secure place to leave behind quite a bit of my belongings as well as sentimental things before moving it states away. I have peace of mind that the integrity of my stuff will not be compromised at this storage unit. Very clean and organized facility - you can’t beat their rates for the quality + 24 hour access!
- CTCountry TaylorNov 12, 20255.0Justin is the best! Goes over and beyond with everything. He always has a smile and wave for me.
- THTeresa HurstNov 6, 20255.0Thank you Wesley and Justin for all your help in finding the right storage for my needs!! Getting set up was easy!!! Thanks again!!!
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What areas does Extra Space Storage serve?
Extra Space Storage serves residents of Chattanooga, including Highwood, Lupton City, Red Bank, Hixson, and more.
What is the closest intersection to Extra Space Storage?
Extra Space Storage is located near Hixson Pike & N Access Rd.
Do you have drive-up storage units?
Yes! Whether you’re moving, storing a vehicle, or using commercial storage, drive-up access is one of the best storage features available at Extra Space Storage! Because you can pull a vehicle right up to your unit, it makes moving large, heavy items—like furniture or equipment—in and out of your unit much easier.
Do you offer climate-controlled storage units?
Most Extra Space Storage facilities offer climate-controlled storage units as an option for anyone storing temperature sensitive items, but there are also standard storage units that don’t include climate control.
Do you offer boat storage solutions?
Yes! At Extra Space Storage we offer outdoor parking, covered parking, and indoor storage solutions for boats of all sizes.
What are the access hours for Extra Space Storage?
Extra Space Storage is open daily from 6:00 AM to 10:00 PM, including weekends.
What types of storage units are available at Extra Space Storage?
They offer a variety of storage units including drive-up access units, climate-controlled units, and non-climate controlled units, suitable for household, commercial, vehicle, boat, and RV storage.
Can I store my boat or RV at Extra Space Storage?
Yes, Extra Space Storage provides outdoor parking, covered parking, and indoor storage solutions for boats and RVs of all sizes.
Does Extra Space Storage offer packing and moving supplies?
Yes, they offer moving and packing supplies, including boxes, available for purchase online and at the facility.
What payment methods does Extra Space Storage accept?
They accept American Express, Apple Pay, Cash, Check, Discover, Invoice, MasterCard, and Visa.
Is there an on-site manager available at Extra Space Storage?
Yes, there is an on-site resident manager to assist with your storage needs.
What are the office and gate hours at Extra Space Storage?
The gate is accessible daily from 6:00 AM to 10:00 PM, while office hours align with these times to help customers with storage needs and supplies.
What is the closest intersection or location reference for Extra Space Storage?
Extra Space Storage is located near the intersection of Hixson Pike and N Access Rd in Chattanooga, TN.
Are there other storage facilities near Extra Space Storage?
Yes, nearby storage facilities include Life Storage - Chattanooga and Life Storage, providing additional self-storage and truck rental options.
What nearby businesses can assist with moving services near Extra Space Storage?
Bizzy Bee Movers is located near Extra Space Storage and offers professional moving services to help with your relocation needs.
Where can I find nearby food options before or after visiting Extra Space Storage?
Taco Bell and McDonald's are close to Extra Space Storage, offering convenient fast food options for a quick meal around your storage visit.