Aaron's

3.4
125 reviews
Living Room Set

About

Rent To Own StoreFurniture Rental ServiceAppliance Rental ServiceElectronics StoreComputer Rental
Visit our Aaron's store located at 5659 Brainerd Rd, Ste A, Chattanooga, TN, to shop the latest deals on rent to own furniture, washers & dryers, refrigerators, TVs, mattresses, and more with affordable monthly payments. It's Black Friday all month long at Aaron's! From October 31 to November 30, 2025, check out our deals—including 7 products under $70 a month, plus up to 20% off some of our most popular items. Renting to own with Aaron's is a budget-friendly way to make your space feel like home. Even if your credit isn't the best, Aaron's offers approvals when other stores won't. Renting to own is not credit, and when you rent to own, you avoid large upfront payments by making affordable monthly payments instead. On most products, you can choose a lease ownership plan of 12 months, 18 months, or even 24 months. We want you to choose the best lease ownership plan for you.

Details

  • DeliveryAvailable
  • DebitAvailable
  • Cash onlyNot available
  • Curbside pickupAvailable

Location

Aaron's
5659 Brainerd Rd, Chattanooga, TN
37411, United States

Hours

Reviews

3.4
125 reviews
5 stars
56
4 stars
15
3 stars
11
2 stars
3
1 star
40
  • BM
    Brooke Manning
    Oct 29, 2025
    1.0
    If i could fo zero stars i would. You surely dont deserve 1 star. They are liars and thieves . Do not do buisness with this company. There insurance program is a complete lie. I have been paying for the insurance for 2 years that was meant to maintenance your equipment when you rent or pay off the unit. No it doesn't it only covers if you loose your job now apparentlyaccordingto the new manager. Which is interesting because thats the only reason why we went with your company in the first place.They will lie and lie to get you to sign. Now they won't service my dryer. Its was just payed off a year ago. I continued paying the insurance just in case because I have a family of 6. Dryers last longer than 2 years. Your company should be ashamed of your selves. Lieing to your customers for sales is not good buisness. I will never do buisness with your company again.
  • VL
    Valerie Lyle
    Oct 2, 2025
    1.0
    I never write reviews but if I can save one of you from a waste of money I do my job. Hello my name is Valerie and I am a current customer on brainerd rd unfortunately! I honestly have never rented in my life so excited about my first purchase of a washer n dryer which was disappointing to say the least after a month in a half of the run around I finally got a unit that works. Here recently I got a tv since our tv went out I went with u all again to save bills from two different sources. Unfortunately again I was given a tv after a lot of mislead promises and confusion. Later to find out the tv doesn’t work and so I called the office on brainerd rd! There was a heavy set black lady that did help me but the was a medium set white woman that was incredibly rude I told her the tv doesn’t operate and the only response was it did for you left….. not what is wrong what is it doing just the beginning of a back n forth which I refused to do I still have no tv and because I know I won’t get helped so I’m hesitant in returning to the store. I witness her the older white woman shut the door on a customer with money in her hands 5 mins before closing. I was confused but the black lady said this is my boss in a notion that she was going to challenge her or disagree in anyway. I don’t understand how this business is ran granted but I know customer service and it was the most horrendous experience of a purchase I’ve ever had and I will be returning these items immediately. I will not be treated in that way and won’t continue a relationship with someone so rude and uncanny, I don’t have to! Have a great day and someone needs to be replaced immediately or you all won’t have customers cause you just lost one and I’m sure I’m not the first person this has happened to. Godspeed
  • LH
    Lisa Hicks
    Sep 29, 2025
    1.0
    I have been a customer with aarons for along time this Brainerd location has no respect for their customers tell you that they can do something then don't tell you they will call back they don't this location has very poor customer service try to avoid going to this store (Lisa Hicks)
  • CC
    Chase Carpenter
    Jun 24, 2025
    5.0
    My wife and I have used Aaron’s in the past and can say this location is phenomenal. Hands down the most put together and cleanest I’ve been to. The GM Christy made us feel welcomed and took the time to go around and help us without making us feel rushed. I hope to use them again in the future.
  • AS
    Aaron Stilwell
    Mar 6, 2021
    5.0
    Will do what ever it takes to help you get what you are looking for. Gotta be flexible though. Got my TV and bedroom suite through them.

Frequently Asked Questions About Aaron's

How does lease to own work at Aarons?

Leasing to own from Aaron’s can be a great way to get what you want right now. We offer a simple lease program where you make periodic renewal payments, and if you make all of the lease renewal payments or complete an early purchase option, you will own the merchandise. Leasing is a convenient way to get the items you want without a big upfront payment, using credit, or making a long-term commitment. Aaron’s offers a great selection of name brand products, with affordable payments and flexible choices on how to own your merchandise. Aaron’s provides a rental purchase agreement, lease purchase agreement, consumer rental purchase agreement, rent to own agreement, lease agreement with an option to purchase, or lease as applicable by state. It is not a loan, credit, or financing. While no credit history is required for Aaron’s different digital approval processes, we do obtain information from consumer reporting agencies in connection with your lease application.You will not own the leased merchandise or acquire ownership rights unless you make all your lease renewal payments or exercise an early purchase option. Not all applicants are approved.

What is the process? How do I get started?

Complete an application online at Aarons.com if you would like to shop and lease online, or, if you prefer to shop in store, you can either complete an application in the store or at apply.aarons.com to determine your in-store Leasing Power™ before visiting the store.