About
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Since 1971, Canadians have trusted The Brick to furnish their homes. Our head office is proudly located in Edmonton, Alberta, and we operate more than 200 stores across Canada – including The Brick, The Brick Mattress Store, The Brick Outlet.
We are known nationwide for selling high quality household furniture, mattresses, appliances and home electronics at great prices. Our friendly and professional people work hard for our customers every day, both in-store and online.
Details
- DeliveryAvailable
- Curbside pickupAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.6
2,111 reviews
5 stars
1,725
4 stars
181
3 stars
52
2 stars30
1 star
123
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the helpfulness and professionalism of sales staff, particularly highlighting individuals like Derek, Arya, and Tatianna.
Delivery Issues
Several reviews mentioned problems with delivery, including incorrect items, delays, and damages caused during the delivery process.
Product Quality
Customers expressed dissatisfaction with product quality, particularly regarding warranty claims and defective items.
Positive Shopping Experience
Despite some issues, many customers reported a pleasant shopping experience and appreciated the variety of products available.
- MAMeher Afruj6 days ago5.0Highly recommend 👌🏻. Tej, the delivery man was amazing and impressed with the services.
- CKCoreh KnibbsDec 19, 20251.0So it turns out the delivery of our washer & dryer was the only thing done well. Not only did they send the wrong size vent hose for the dryer, but a connecting piece that should have been in the vent hose kit is just ...MIA. We paid for installation and they didn't install either machine correctly or completely. I definitely don't recommend that anyone pays them for installation help. The manuals for the machines are detailed enough that you might as well save yourself the money because you'll end up having to do it anyways.
- MBMiranda BallantyneDec 15, 20255.0Bought a chaise that did not fit into my basement, came back to the brick and spoke with Shima and she made everything so easy and was able to take back the chair and I exchanged it out with a nice fire place that Arya got me set up with the sale of the fire place fast and efficiently and Shima finalized the paperwork, was in and out fast!
- LLLisaBerezowskiDec 15, 20255.0The crew showed up early and they had that three-piece sectional hauled in and downstairs very quick! They were professional, friendly and courteous! It is store policy that they do not remove their boots when entering and setting up the furniture (which I knew in advance), so I was OK with them hauling in a little bit of snow on their boots (Instead of me laying drop sheets) since it was December, but I noticed how the one fellow did his best to go around the outside of the area rug when placing the sectional versus stepping on it :)
- MHMd Alamgir HossainDec 14, 20251.0Very unpredictable and horrible delivery experience every times. Two month before I bought a living room set from them, and they delivered me a faulty product and their delivery team could not assemble it. They fixed it after two month and replace it with a new one. In the meantime, they came three time to inspect that problem. This time, I ordered I mattress, they scheduled to delivery it today, and I cancelled all my work and everythings, now they called me and said they are sorry, they can not deliver today as one of members of their delivery team is sick. Can you think about it? how unprofessional they are!!!
Frequently Asked Questions About The Brick
What is your return policy?
Our return policy differs based on the item you purchase. Check the Satisfaction Guarantee page on our website for full details.
I found a lower price on an item I purchased last week. Do you have a price guarantee?
Absolutely. If you find the same brand and model currently advertised at a lower price by The Brick or a competitor within 30 days of pick up or delivery, then we'll refund you the difference. Some conditions apply. Check the Price Guarantee page on our website for full details.
Can I cancel my order and get a refund?
Yes. You may cancel your order by visiting any Brick location. Purchases made online and in store are refundable at any time prior to product delivery or pick up. Refunds are made only to the same credit or debit card used to pay for the order. Cash payments will be refunded to a debit card or via cheque and mailed to the person who paid for the order. Deposits on Special Order items are non-refundable.
Can I get my deposit refunded in cash if I paid in cash?
Unfortunately, not every Brick store will have enough cash on hand or the exact dollar amount required to refund your deposit in cash. We're happy to refund cash payments to a debit card, or via a cheque made out to the individual listed on the invoice.
What does
On select products, our buyers have used The Brick's purchasing power to get you the best quality products for the best prices in Canada. Our buyers have done their homework and pulled strings to get you the best quality products for the best prices in Canada. Our Buyer's Best products are at a low price you can count on every day – no promotional end dates and no confusing terms. That's why these items can't be combined with our other promotions.
How do I add an extended warranty to my product?
An extended warranty can be added during the purchase process in store or online. Or if you've already completed an online order and decided you want to add a warranty, you can visit a Brick store to purchase a warranty up to 30 days after receiving your product. You can add a warranty to a product during the first step of the online checkout process. When you check out, you'll be asked if you want to add a warranty to each eligible product. You can either select 'Protect All Products' at the top of the warranty section, or specify which level of coverage you want for each individual product. When you have selected the preferred warranty for your item(s), click the 'Continue' button in the lower right corner of the page to continue with the checkout process. Check our Warranties and Protection Plans page for full details or discuss your options with a sales consultant in your local Brick store.
Where does The Brick deliver?
Our Premium Delivery Service is available in most areas. For areas not served by The Brick's delivery team, we contract third-party courier and shipping companies. Some products can also be shipped via Canada Post's shipping service. The Brick does not currently deliver or ship to anywhere in the United States, and online transactions from American customers cannot be accepted at this time.
What installation and assembly services does The Brick offer?
We're proud to offer professionally licensed installation and assembly services at competitive prices. We install a variety of appliances and electronics, and offer a range of furniture assembly services. Check our Installation and Assembly page for full details.
What is The Brick's return policy?
The return policy varies by item purchased. For full details, please check the Satisfaction Guarantee page on The Brick's website.
Does The Brick offer a price guarantee?
Yes. If you find the same brand and model at a lower price from The Brick or a competitor within 30 days of purchase, The Brick will refund the difference under certain conditions. See their Price Guarantee page for details.
Can I cancel my order and get a refund?
Yes, you may cancel your order by visiting any Brick location before product delivery or pick up. Refunds are made to the original payment method. Deposits on special order items are non-refundable.
How can I add an extended warranty to my product?
You can add an extended warranty during purchase online or in store, or up to 30 days after receiving the product by visiting a Brick store. See the Warranties and Protection Plans page for full details.
What delivery and pickup services does The Brick offer?
The Brick offers curbside pickup, standard delivery, and no-contact delivery services.
What are The Brick's regular store hours?
The Brick is open Monday to Friday from 10:00 AM to 9:00 PM, Saturday from 10:00 AM to 7:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Where is The Brick located in Regina?
The Brick is located at 2425 7 Ave N, Regina, SK, S4R 0K4, Canada.
Which brands can I find at The Brick?
The Brick carries many brands including Samsung, LG, KitchenAid, Whirlpool, Dyson, Sony, Sealy, Serta, JBL, Amazon, and many more.
Are there any nearby coffee shops where I can relax before or after shopping at The Brick?
Yes, nearby coffee shops like Tim Hortons and Starbucks are close to The Brick, offering convenient spots to enjoy a coffee before or after your shopping visit.
What nearby financial institutions are close to The Brick?
Nearby, you can find RBC Royal Bank, Conexus Credit Union, and Thrive Wealth Management which can assist with financial services during your visit to The Brick.
Are there any restaurants close to The Brick for a meal after shopping?
Yes, there are several nearby dining options including Smitty's Restaurant and Lounge, The FlamingWok, WingO Restaurant, Papa Johns Pizza, and Osmow's Regina, perfect for a meal after shopping at The Brick.