The Brick

4.6
2059 reviews

About

Furniture StoreHome Goods StoreMattress StoreAppliance StoreRefrigerator StoreOffice Furniture StoreOutdoor Furniture StoreBedroom Furniture StoreElectronics Store
Since 1971, Canadians have trusted The Brick to furnish their homes. Our head office is proudly located in Edmonton, Alberta, and we operate more than 200 stores across Canada – including The Brick, The Brick Mattress Store, The Brick Outlet. We are known nationwide for selling high quality household furniture, mattresses, appliances and home electronics at great prices. Our friendly and professional people work hard for our customers every day, both in-store and online.

Details

  • DeliveryAvailable
  • Curbside pickupAvailable
  • Wheelchair accessible entranceAvailable

Location

The Brick
2770 Victoria Ave E, Regina, SK
S4N 6M5, Canada

Hours

Reviews

4.7
2,026 reviews
5 stars
1,735
4 stars
119
3 stars
39
2 stars
21
1 star
112

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff for being polite, professional, knowledgeable, and accommodating.

Sales Experience

Many reviews highlighted the helpfulness of sales representatives in guiding customers through their purchases without being pushy.

Product Knowledge

Sales staff demonstrated strong knowledge about products, helping customers make informed decisions.

Delivery Service

Delivery teams received positive feedback for being timely, careful, and courteous during the delivery process.

Overall Satisfaction

Customers expressed high levels of satisfaction with their overall shopping experience, often mentioning they would return.
  • PG
    Priyanka Gite
    Nov 16, 2025
    5.0
    George helped me with my purchase and made the entire experience incredibly smooth. He greeted me warmly and asked if I was looking for anything specific. When I mentioned I was browsing and also looking for a dining table, he gave me the perfect amount of space to explore without any pressure, yet was right there whenever I had questions. He also walked me through different financing options and recommended the Flexiti card, which worked out perfectly for me. Overall, he made the whole experience friendly, seamless, and completely stress-free. Thank you, George! 🙌✨
  • AG
    Andrew Gaebel
    Nov 15, 2025
    1.0
    If you buy anything here you need to make sure that it is exactly what you want. The system they have is set up so returns take 4 times longer than it does to purchase said item, and that includes creating an account, just so you don't want to take the time to return it. Our salesperson Jasmin was very nice but the 2 people who are working on the return don't seem to know what they are doing.
  • SD
    Shi Deutscher
    Nov 14, 2025
    5.0
    Majo assisted my husband and I today to purchase a new bed and he was the best! Very knowledgeable, patient and funny. Saved us money where he could and really worked with us and our budget. Very easy to work with and he had a great sense of humour
  • NB
    natielle bzdel
    Nov 11, 2025
    2.0
    Not happy with Kunal, the salesperson. Multiple times he tried to upsell me on the extended warranty after I continued to say no. I also had to request for him to check the EnergyStar $50 off promo for my purchased appliance. He made no mention of it nor had any idea if the appliance I was ready to take home that day qualified. Service was disappointing, one of the times he asked again about the $150 5-year warranty was when I was paying and I accidentally let the debit machine time out. Apparently this seemed to be the perfect opportunity to try swindle me.
  • LM
    Laurie Murphy
    Nov 8, 2025
    5.0
    George Unger at the Regina East location provided exceptional customer service. He addressed our questions and made buying a new washing machine quick and easy. We’re thrilled the unit can be delivered, installed and the old washer will be hauled away. We’ll definitely go back to George for any other appliances or furniture … maybe that great tv we saw. Great shopping experience!

Frequently Asked Questions About The Brick

What is your return policy?

Our return policy differs based on the item you purchase. Check the Satisfaction Guarantee page on our website for full details.

I found a lower price on an item I purchased last week. Do you have a price guarantee?

Absolutely. If you find the same brand and model currently advertised at a lower price by The Brick or a competitor within 30 days of pick up or delivery, then we'll refund you the difference. Some conditions apply. Check the Price Guarantee page on our website for full details.