Business Details
About
Home Improvement StoreAppliance StoreOutdoor Furniture StoreBuilding Materials SupplierKitchen Supply StoreBathroom Supply StoreFlooring StorePaint StoreElectrical Supply StoreCutting Tools
Home & Garden RONA / Regina provides a wide variety of home improvement products including vanities, toilets, seats & bidets, shower and accessories, kitchen & bar faucets, bathtubs and surrounds, sinks, shower accessories, laundry room, mirrors, medicine cabinets, wall lightings, all types of fans, outdoor accessories & home decor, washers and dryers, furniture and cabinet hardware, window treatments, appliances, paint products, power tools, and indoor accessories. Whether you are a beginner, or an expert, We have all home improvement essentials. Shop home improvement essentials on our website or at your local home improvement store Home & Garden RONA / Regina & start improving your home today!
Details
- DebitAvailable
- Cash onlyNot available
Location
Hours
Reviews
4.0
694 reviews
5 stars
340
4 stars
174
3 stars
72
2 stars
28
1 star
80
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some customers praised helpful and friendly staff, others reported poor service and lack of knowledge among employees.
Product Availability
Customers appreciated the wide selection of products available, but many expressed frustration over items being out of stock or difficulties in locating specific products.
Store Experience
The physical store is generally viewed positively for its cleanliness and organization, although some reviews mentioned disorganization and long wait times for assistance.
Online Orders
Several customers reported issues with online orders, including delays and poor communication regarding order readiness.
Staff Knowledge
While some staff members were noted for their expertise and helpfulness, others were criticized for lacking product knowledge and not being able to assist customers effectively.
- ADAzelia DannyNov 15, 20251.0We did a lot of research before choosing Frigidaire. We trusted the brand because we previously owned two older Frigidaire fridges that lasted over 20 years and were fantastic. Unfortunately, the quality of their current products is nothing like it used to be. Problems started literally on delivery. You have to sign saying the appliance looks good when it arrives — but that’s before you remove the blue protective coating. Once we peeled it off, we found clear dents in the stainless steel on the front of the fridge. It was incredibly disappointing to receive a brand-new appliance already damaged, but by then the delivery people were long gone and we had already signed off. The fridge has been a nonstop headache. Within the first year, we had a repair person out three times for a leaking water dispenser and ice maker. It mostly stopped leaking after the final repair, but it still drips occasionally. And the “final fix” required a $50 part that wasn’t covered under warranty, even though the fridge was basically new. The warranty is only one year, which is ridiculous for appliances. All the bigger issues started happening a couple months after the one-year warranty expired, which means we now have a failing fridge and absolutely no coverage. The stove and oven are just as bad. The stovetop burns food no matter what temperature you set it to. Medium heat behaves like high heat, so everything scorches instantly. And then the oven just completely died. The control panel went blank, nothing responds, and the entire oven is unusable — again, all just after the tiny one-year warranty ran out. Overall, these appliances have been nothing but frustration and extra expense. We trusted Frigidaire because of our past experience and because we did our research, but the current quality is awful. Reliability is gone. Build quality is gone. Warranty support is minimal to non-existent. I would never buy Frigidaire again. Honestly, you’re far better off buying a used older model than a brand-new Frigidaire. The quality has gone completely downhill.
- KNKobus Van NiekerkNov 3, 20251.0You’re lucky to get any service whatsoever. After standing around for 15 minutes and after already having called a service attendant, no one was able to assist which resulted me and leaving the whole cart with everything in it and driving to Home Depot. I even phoned the store from inside the store to get service and wasn’t able to get any attention from any staff concerned. I will not support the store again despite being convenient and close by.
- MBMichelle BeaubienNov 2, 20255.0Great service
- RPRajesh PatelOct 14, 20255.0⭐️⭐️⭐️⭐️⭐️ I had a great experience in the paint department at RONA Regina. Ansh Patel provided excellent information and guidance about colors. His advice really helped me make the right choice, and I was very impressed by his friendly and heartfelt communication. Thank you, Ansh, for your wonderful assistance!
- DPDre Erwin PhotographyOct 8, 20255.0This store is fantastic and my go-to for home improvement projects because of its massive supply and great selection. The in-store experience is always excellent. I did have a hiccup with an online cabinet order from September 23rd, which has faced some communication issues and delays, but I'm rating the physical store itself. For its incredible inventory and what it offers on the shelves, it's definitely a 5-star destination.
Frequently Asked Questions About Home & Garden RONA / Regina
What is your return policy?
If, for any reason, you are not 100% satisfied with your product, other than appliances, return it in the 90 days following your purchase, in its original condition and packaging with your original receipt for a refund, exchange or store credit. For more information (exceptions and conditions) please visit our website: https://www.rona.ca/en/returns-and-refunds
How do I check my order status?
Check your order status online by entering the order number & e-mail address or logging in to your Rona's account. You’ll receive email updates if your order status changes. For more info please visit: https://www.rona.ca/en/track-order
How do I return or exchange an item?
You can return a purchase made through the RONA inc. website in one of the following ways:
Online: you can return your product using the Returns and Orders page.
In-Store: you can also return the product to the store where you picked up the order by presenting your sales receipt.
Customer Service: call 1-866-283-2239 (toll-free) Monday through Sunday, between 8:30 a.m. and 7 p.m. (ET)
For more info visit: https://www.rona.ca/en/returns-and-refunds
How do I locate information on recalls and product safety news?
You can call the local store or visit our website (https://www.rona.ca/en/product-recalls) where we post product recalls from Health Canada (HC).
How do I find a product online?
Search using a keyword, product's name, Rona’s article number, and brand or manufacturer’s model number. You can also browse the department to shop Rona’s large selection of items.
How do I know if my order is ready to be picked up?
When you order online, choose the option “Pick-up in store“ at checkout. You will receive an email confirming that your order is ready. Use the Pick-Up Scheduler to select the time slot that suits you. Park in one of the designated Curbside Pick-up spots, call the store, and an associate will bring your order to your vehicle. When picking up your order, please provide a photo ID and a copy of the confirmation email. More info can be found at https://www.rona.ca/en/online-purchases
Do you deliver and from what amount of purchase?
Yes, we offer a delivery service. All products can be shipped by parcel their delivery is free with any $49 and more purchase. We also offer truck delivery for items that are not eligible for parcel delivery, such as appliances and patio sets. This service is available in most of our stores at the cost of $79. For more information please visit https://www.rona.ca/en/online-purchases or call your local Rona store.
Do you deliver at home?
Yes, we offer a delivery service. Prices and delivery service may vary depending on your location and products. For any additional information, you can contact your local RONA store or visit our website: https://www.rona.ca/en/online-purchases
Do the prices shown on this site include taxes?
The prices shown on this site are in Canadian dollars. These prices do not include taxes, which are added to your bill online.
What are the terms and conditions of making payments online?
You can use a Mastercard, Visa or Rona credit card to pay for your purchases online — by entering the cardholder name and address on the account statement when you make your purchase. Credit cards are the only payment method for shopping online. More info can be found at: https://www.rona.ca/en/rona-faq
Is my online order confirmation page considered an official receipt?
No, your official sales receipt will be given to you when you complete the transaction at the store where you pick up your items. You will need to bring your "Ready for Pick-up" email with you as proof of purchase. This notice includes a copy of your consumer agreement. You should keep it in your records for future reference.
When will my online payment be processed?
Upon confirmation of your order, we will validate the credit card you used. The payment will automatically be charged to your card when the transaction is completed online.
How much time will it take to process my order?
Most of the products you can purchase online are available within 2 hours of placing your order. You can check the final processing time for your order at the top of your shopping cart page. If one of the items on the order is available within 7 to 10 days, it will take us 7 to 10 days to get it ready for pick-up or delivery.
Where should I go to pick up my order?
When you receive an email from us telling you that your order is ready for pick-up, simply go to your selected store and locate the pick-up zone poster. You must bring your identification.
When my order is ready, how long will I have to pick it up?
After you receive the email confirming that your order is ready, you will have 7 days to pick up your order. If your order is not picked up within this period, we will cancel it and refund you on your credit card.
How can I cancel an online order?
You can return a purchase made through RONA inc.
Online: if the order has not been processed, you can cancel your order through the Returns and Orders page
In-Store: contact the store selected during your purchase
Customer Service: call 1-866-283-2239 (toll-free) Monday to Sunday, between 8:30 a.m. and 7 p.m. (ET)
If your order has already been shipped, you cannot cancel or modify it. Once you have received your order, you can request a refund with Customer Service.
Do you offer installation services?
Yes! Many stores offer installation services. Visit our "Installation Service" section at https://www.rona.ca/en/install-services for more details. To find a store with this service, check out our list of participating stores.
Do I pay by credit card, by cheque, or in cash?
We accept payments with Visa, MasterCard or by cheque. Credit is also available. Payments in cash can be made in-store only.
Can I pay in installments?
Absolutely! Our flexible payment plan offers various financing options enabling you to pay in installments. More info (including conditions) can be found at: https://www.rona.ca/en/credit
I want to know the installation cost, what do I need to do?
The costs of fixed-price installations are available in-store or through our call centre. For a renovation project, please visit a RONA store to obtain a price quote. https://www.rona.ca/en/install-services
How can I reach customer service?
You can call us toll-free at 1‑866‑283‑2239 Monday to Sunday, between 8:30 a.m. and 7 p.m. (ET)
How do I find out about promotions and your products?
You can see a list of our products online. You can also check out our flyer online. To learn about our promotions, subscribe to our e-news to receive exclusive online offers, special offers, personalized coupons, contest alerts and flyers according to your preferences.
Can I designate someone to pick up my order?
When you purchase online, it is possible to indicate a third party for in-store pick-up. This person must be 16 years old or older. In-store, the authorized person must bring a copy of the confirmation email as well as a piece of government-issued photo ID.
Do you accept PayPal?
Yes! You can now pay for your online purchases using PayPal. It is a fast and safe way to pay and is used in millions of stores worldwide. For more info, please visit https://www.rona.ca/en/online-purchases
Can I rent a truck at this location?
Yes. We offer truck rentals at this location. To reserve a truck, please contact the store directly. Availability may be limited, especially during peak seasons, so we recommend calling ahead to confirm before visiting.
How do I know that truck/van is available for rental at RONA location?
If you see a truck or van parked at the store, that’s the first sign that it’s available for rent. To save yourself a trip, you can call the RONA store’s customer service desk ahead of time to confirm availability. Rentals are offered on a first-come, first-served basis.
How do I qualify for the vehicle rental?
To rent a vehicle, you must:
> Be at least 21 years old
> Hold a valid full driver’s license (not a graduated license)
> Provide proof of insurance in your name
> Present a major credit card
NOTE: For the Province of Saskatchewan, the customer must be at least 21 years old, have a valid driver’s license.
Do RONA charge deposit for the truck/van rental?
A deposit of $500 for all rentals will be charged before we rent the van to a valid credit card. After inspection deposit will be refunded less the rental fee when customer return the van/truck.
How do I pay for the truck/van rental?
We accept all major credit cards.
Please note that cash, checks, gift cards, money orders, or prepaid visa cards are NOT accepted as payment for vehicle rentals. Store associates do not receive discounts on truck rentals and are charged the same rental fee as the customer.
Do RONA offer insurance for the vehicle rental?
At this time, RONA does not provide rental insurance. You’ll need to use your own liability insurance that covers non-owned vehicle rentals. Please make sure the proof of insurance is under the renter’s name.
What is your return policy for truck / van rental?
Returns are simple! When you bring back the vehicle, we’ll do a quick walkaround inspection and check the fuel gauge. As long as the vehicle is in the same condition and fuel level as when you rented it, you’re good to go.
Are there any other conditions I should know before renting truck/van?
No additional requirements apply. However, if you’d like more details about specific rental conditions, feel free to contact the RONA store where you plan to rent.
What kinds of products does Home & Garden RONA / Regina offer?
Home & Garden RONA / Regina offers a wide variety of home improvement products including paint, flooring, electrical items, vanities, toilets, shower accessories, kitchen faucets, bathtubs, sinks, laundry room items, mirrors, lighting, fans, outdoor accessories, furniture, appliances, power tools, and indoor accessories.
What are the store hours for Home & Garden RONA / Regina?
The store is open Monday to Friday from 6:00 AM to 9:00 PM, Saturdays from 7:00 AM to 8:00 PM, and Sundays from 8:00 AM to 6:00 PM. On November 11, 2025, it will be open from 7:00 AM to 8:00 PM.
Does Home & Garden RONA / Regina offer delivery and pickup services?
Yes, they offer in-store pickup, delivery, and no-contact delivery services for customers.
Can I rent a truck or tools at Home & Garden RONA / Regina?
Yes, this location offers truck and tool rentals. It's recommended to call ahead to confirm availability and reserve a truck.
What is the return policy at Home & Garden RONA / Regina?
You can return most products (other than appliances) within 90 days if you are not 100% satisfied, provided items are in original condition with receipt. For exceptions and details, please visit their website.
Are installation services available at Home & Garden RONA / Regina?
Yes, many installation services including appliance, flooring, cabinetry, bathroom plumbing, windows and doors, and more are offered. Pricing is available in-store or via their call center.
How can I pay for my purchase online?
Online payments can be made using Mastercard, Visa, or RONA credit card. In-store payments can also be made using American Express, cash, Mastercard, or Visa.
What nearby places are close to Home & Garden RONA / Regina that I might also visit?
Nearby, you can visit the Garden Centre at RONA for gardening supplies, Kitchen Design at RONA for kitchen remodeling ideas, and Leopold's Tavern Regina - East if you'd like to enjoy a meal or drink before or after shopping.
Is there a hardware store near Home & Garden RONA / Regina?
Yes, the nearby RONA hardware store and Princess Auto hardware store are close by, making it convenient to find additional tools or automotive parts.
Can I combine a visit to Home & Garden RONA / Regina with a dining experience nearby?
Absolutely! After your home improvement shopping, you can enjoy dining at nearby spots such as Leopold’s Tavern, Eat Clean Healthy Grill Regina, Udon for Japanese cuisine, or Urban Parathas for Indian food.