About
Furniture StoreHome Goods StoreMattress StoreAppliance StoreRefrigerator StoreOffice Furniture StoreOutdoor Furniture StoreBedroom Furniture StoreElectronics Store
Since 1971, Canadians have trusted The Brick to furnish their homes. Our head office is proudly located in Edmonton, Alberta, and we operate more than 200 stores across Canada – including The Brick, The Brick Mattress Store, The Brick Outlet.
We are known nationwide for selling high quality household furniture, mattresses, appliances and home electronics at great prices. Our friendly and professional people work hard for our customers every day, both in-store and online.
Details
- DeliveryAvailable
- Curbside pickupAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.7
256 reviews
5 stars
217
4 stars
21
3 stars
5
2 stars
5
1 star
8
What are people saying?
AI-generated from recent customer reviews
Customer Service
Eldon received numerous positive mentions for his helpfulness, professionalism, and knowledge, contributing to a great shopping experience.
Order Fulfillment Issues
Some customers reported significant delays and issues with order fulfillment, including missing hardware and lack of communication regarding their orders.
Product Quality Concerns
There were complaints about product quality, particularly regarding appliances that failed shortly after purchase and difficulties in warranty service.
Store Environment
The Estevan location was praised for its organized and inviting showroom, enhancing the overall shopping experience.
Sales Experience
Customers appreciated the non-pushy sales approach and the ability to find good deals, with many expressing intent to return for future purchases.
- LLLisa LawleyNov 10, 20251.0I ordered couches, an entertainment unit, kitchen table and chairs, and an ottoman from The Brick in North Regina. It was shipped from Estevan due to my location. Half of my order has still not been shipped. The entertainment unit didn't come with any hardware. I reached out to The Brick in North Regina where I placed the order but they said it was up to The Brick in Estevan to rectify the situation as that's where the order was shipped from. I have tried contacting both stores numerous times. The owner from Estevan has not called me back in over a week now and apparently nobody else, except the owner, can deal with this. I have had a useless entertainment stand sitting in the middle of my living room floor for over a week thinking this is a simple issue that could be rectified that day. I offered to go to Regina or Estevan to pick up the hardware if they could pull it off something else but apparently that's now how they do things. The Brick in Estevan is saying it's up to the North Regina location and the North Regina location says it's up to Estevan. Hopefully nothing is damaged as you only have 48 hours to report damaged merchandise.
- IBIan BellSep 10, 20255.0Had a tricky order, Eldon at Estevan Brick made it simple and fast. Very professional,too me through all the steps, and then sent it through. Did not know Estevan had a Brick, will be my new Brick store.
- MMMeredith McKellar-schwanAug 22, 20255.0My experience with the Estevan Brick particularly Eldon has been the most satisfying customer service ever. He is kind, patient and finds solutions to your situation. Thank you so much
- DNDeanne NelsonJul 23, 20251.0The boyfriend and I bought a dryer from The Brick in Estevan, long story short we have had it less than six months and it just died one day and won’t turn on. It’s giving error codes that were explained to the brick associate and we were told that they don’t have anything to do with warranty and that we would have to call Maytag themselves to get the dryer fixed. So the bf calls them and tells them what is happening and the technician says that the control board is ruined so after a month of waiting he finally shows up and it’s not the control board. So here we are waiting again and now I am on hold with Maytag and they can’t be bothered to even care that we have no dryer, after spending hundreds of dollars on a product that is garbage! As long as the Brick and Maytag get paid, screw the customers. ( this should be the motto for both businesses) Why sell products you can not effectively get repaired in a timely fashion? I will never purchase anything from here again and encourage others to do their own research before spending their hard earned money. Sincerely absolutely disgusted customers
- JSJoan SelkJul 18, 20255.0I went to the Brick in Estevan to purchase a new mattress. The sales consultant Eldon was very professional and helpful on the different brands and grades of mattresses. The delivery drivers were also on time and very polite. I would definitely recommend the Brick for your next purchase.
Frequently Asked Questions About The Brick
What is your return policy?
Our return policy differs based on the item you purchase. Check the Satisfaction Guarantee page on our website for full details.
I found a lower price on an item I purchased last week. Do you have a price guarantee?
Absolutely. If you find the same brand and model currently advertised at a lower price by The Brick or a competitor within 30 days of pick up or delivery, then we'll refund you the difference. Some conditions apply. Check the Price Guarantee page on our website for full details.
Can I cancel my order and get a refund?
Yes. You may cancel your order by visiting any Brick location. Purchases made online and in store are refundable at any time prior to product delivery or pick up. Refunds are made only to the same credit or debit card used to pay for the order. Cash payments will be refunded to a debit card or via cheque and mailed to the person who paid for the order. Deposits on Special Order items are non-refundable.
Can I get my deposit refunded in cash if I paid in cash?
Unfortunately, not every Brick store will have enough cash on hand or the exact dollar amount required to refund your deposit in cash. We're happy to refund cash payments to a debit card, or via a cheque made out to the individual listed on the invoice.
What does
On select products, our buyers have used The Brick's purchasing power to get you the best quality products for the best prices in Canada. Our buyers have done their homework and pulled strings to get you the best quality products for the best prices in Canada. Our Buyer's Best products are at a low price you can count on every day – no promotional end dates and no confusing terms. That's why these items can't be combined with our other promotions.
How do I add an extended warranty to my product?
An extended warranty can be added during the purchase process in store or online. Or if you've already completed an online order and decided you want to add a warranty, you can visit a Brick store to purchase a warranty up to 30 days after receiving your product. You can add a warranty to a product during the first step of the online checkout process. When you check out, you'll be asked if you want to add a warranty to each eligible product. You can either select 'Protect All Products' at the top of the warranty section, or specify which level of coverage you want for each individual product. When you have selected the preferred warranty for your item(s), click the 'Continue' button in the lower right corner of the page to continue with the checkout process. Check our Warranties and Protection Plans page for full details or discuss your options with a sales consultant in your local Brick store.
Where does The Brick deliver?
Our Premium Delivery Service is available in most areas. For areas not served by The Brick's delivery team, we contract third-party courier and shipping companies. Some products can also be shipped via Canada Post's shipping service. The Brick does not currently deliver or ship to anywhere in the United States, and online transactions from American customers cannot be accepted at this time.
What installation and assembly services does The Brick offer?
We're proud to offer professionally licensed installation and assembly services at competitive prices. We install a variety of appliances and electronics, and offer a range of furniture assembly services. Check our Installation and Assembly page for full details.
What is your return policy?
Our return policy differs based on the item you purchase. Check the Satisfaction Guarantee page on our website for full details.
Do you offer a price guarantee if I find a lower price elsewhere?
Yes, if you find the same brand and model advertised at a lower price by The Brick or a competitor within 30 days of pick up or delivery, we will refund you the difference. Some conditions apply.
Can I cancel my order and get a refund?
You may cancel your order by visiting any Brick location. Refunds are made to the original form of payment. Deposits on Special Order items are non-refundable.
How do I add an extended warranty to my product?
An extended warranty can be added during purchase in store or online, or up to 30 days after receiving your product by visiting a Brick store.
What delivery services does The Brick offer?
We offer Premium Delivery in most areas with third-party courier services where necessary. Some products can also be shipped via Canada Post. We do not deliver to the United States.
What are the pickup hours at The Brick in Estevan?
Pickup is available Monday to Friday from 10:00 to 18:00, Saturday from 09:00 to 17:00, and Sunday from 12:00 to 17:00. Special holiday hours apply on some dates.
What payment options does The Brick accept?
We accept American Express, Cash, Financing, Mastercard, and Visa.
What are some stores near The Brick in Estevan that I can visit?
Nearby stores include Mark's for clothing and shoes, Dollarama for discount goods, Peavey Mart for hardware, and Sport Chek for sporting goods. You can conveniently shop at these locations before or after visiting The Brick.
Are there fitness or recreational facilities close to The Brick in Estevan?
Yes, Studio C 24 Hour Fitness gym and Global Golf Plus golf course are nearby, allowing customers to combine shopping with fitness or leisure activities.
Where can I find food and coffee near The Brick in Estevan?
You can visit Tim Hortons for coffee and light meals, Sobeys supermarket for groceries, and the Estevan Farmers Market for fresh fruits and vegetables, all located close to The Brick.