Business Details
About
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Sioux Falls, SD Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.0
1,856 reviews
5 stars
925
4 stars
463
3 stars
157
2 stars
77
1 star
234
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some staff are praised for being helpful and friendly, others are reported as rude or unhelpful, leading to frustration among customers.
Product Availability
Customers frequently mention issues with product availability, particularly with appliances and online orders, leading to dissatisfaction and lost sales.
Return Policy
The strict return policy, especially for appliances, has drawn criticism from customers who feel it lacks flexibility and common sense.
Staff Knowledge
While some employees are noted for their helpfulness and knowledge, others appear to lack training, resulting in inconsistent customer experiences.
Store Condition
The store is generally described as clean and well-stocked, but there are complaints about the parking lot's condition and overall store management.
- AAAdam1 day ago1.0Has 50% off black friday deal near trim and go posted. Then Lowes gets you at check out after you already trim them those are technically not custom. Why do you have the discount posted exactly where the product is if it is not applicable? When a discount is misleading that is actually illegal by the way 👍
- KKKayla4 days ago1.0To have Lowe's do our kitchen backsplash, we were told that we had to pay in full before we could even get on the schedule. We paid the full amount in mid-August and then were told the earliest install date was October 23 and it would take 2 days. My husband took 2 personal days from work because we were told an adult had to be present. On October 22, we were given a confirmation that they would be at our house between 8-11am the next day. No one showed OR called. At 11am, my husband called and they stated they were sorry, but they got busy with another job and couldn't come. We rescheduled for November 4 and my husband's personal day was wasted. Once again, confirmed with an 8-11am window of arrival, the contractor showed up at 12:30 on November 4th and stated that he needed to apply something to the stone product that would need to sit in our garage and dry for 3 days. None of this was ever told to us in advance and we were unable to use our garage during this time. 6 sets of tiles were also broken during this process and we were able to exchange them at the store, but my husband had to pay for extra product to treat the new stones himself. We were told we also needed to reschedule the backsplash install because he couldn't come back in 3 days. We rescheduled for November 18th. By this time, we couldn't take any more days off work, so my mother-in-law had to drive from out of town to sit at our house. The contractor told us he would be at our house at 11am on the 18th, but showed up at 1pm instead. He was at our house until 8pm in the evening working. The job is finally done, but there are a few areas where more careful work could have been done. We have contacted the store about this horrible experience and we were simply told, "sorry" and we also filled out a store survey and never heard from anyone. We hope that by writing this, potential customers are warned about paying full price up front, and about the lack of care that Lowe's had for us as customers in so many aspects. We won't be hiring them to do work again.
- LSLori StankNov 11, 20255.0Always find what I'm looking for. I find that the staff is out going in assisting you find what you need & the store is clean.
- AWAndrew WelbigNov 1, 20255.0I don't get here as much as I'd like but their service is amazing. Always helpful and have the answers. I've called ahead and bugged them many times to make sure I know what I'm doing. They've even gone out of their way to get me out of a bind with my order mistake. The people on the garden center are above and beyond. Great staff and great location!
- MMMark “Mac” McMullenOct 31, 20255.0Staff is helpful and friendly. They give a discount for military service, which has saved me a lot of money. Good website to make decisions at home before going to the store. Replacing popcorn texture and repairing ceiling damage.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Sioux Falls?
Lowe's Home Improvement offers a wide range of products including appliances, bathroom supplies, building materials, flooring, garden tools, grills, hardware, kitchen items, lighting, lumber, paint, patio furniture, power tools, plumbing, storage solutions, and more.
What services does Lowe's Home Improvement provide?
Lowe's offers various installation services such as appliances installation, flooring installation, blinds, cabinets, countertops, deck installation, garage doors, generators, HVAC, lighting, roofing, and more. They also offer free delivery, free haul away, and easy returns and exchanges.
What are the store hours for Lowe's Home Improvement in Sioux Falls?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM, and Sunday from 8:00 AM to 8:00 PM. Holiday hours vary, with some days having reduced hours or closures.
Does Lowe's Home Improvement offer in-store pickup and delivery services?
Yes, Lowe's offers both in-store pickup and delivery services for customer convenience.
How can I check the status of my order from Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe's account. Email updates are sent if your order status changes.
What payment options does Lowe's Home Improvement accept?
Lowe's accepts payment by American Express, cash, check, Diners Club, Discover, Mastercard, and Visa credit cards.
Which major brands are available at Lowe's Home Improvement?
Lowe's carries brands such as GE, Whirlpool, LG, Samsung, Frigidaire, Craftsman, Dewalt, Kobalt, Maytag, Bosch, Kohler, Weber, and many more trusted names.
What nearby places could I visit before or after shopping at Lowe's Home Improvement in Sioux Falls?
You could visit the nearby hotel Hyatt Place Sioux Falls – South for lodging, enjoy a meal or coffee at Baking Up A Storm LLC, or explore The BLU on Lorraine, a local landmark and apartments. These locations offer convenient options for visitors shopping at Lowe's.
Are there nearby banks close to Lowe's Home Improvement in Sioux Falls?
Yes, Security National Bank and Security National Bank of South Dakota are nearby, providing financial services conveniently close to Lowe's store.
What automotive services or stores are near Lowe's Home Improvement in Sioux Falls?
Nearby automotive locations include Sioux Falls Ford Lincoln for automotive sales and repair, Parts - Sioux Falls Ford for auto parts, Quick Lane for tire and oil change services, The Wave Auto Wash for car washing and detailing, and Tuffy Tire & Auto Service Center for tire and automotive retail services.