Brand Certified
Lowe's Home Improvement
3.7(1979 reviews)
Certified by Lowe's Home Improvement • Mar 15, 2026
Business Details
2550 Haines Avenue, Rapid City, SD
57701, United States
Certified by Lowe's Home Improvement • Mar 15, 2026
(605) 341-4815
Certified by Lowe's Home Improvement • Mar 15, 2026
https://www.lowes.com/store/SD-Rapid-City/1634
Certified by Lowe's Home Improvement • Mar 15, 2026
About
Certified by Lowe's Home Improvement • Mar 15, 2026
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Find everything you need for home upgrades at Lowe’s in Rapid City, SD, your trusted & nearby home improvement store. From high-quality appliances and energy-efficient refrigerators to essential plumbing supplies, hardware, tools, vanities, tile and luxury vinyl plank flooring, our store offers a complete selection for any project. Visit your nearest Lowe’s store to explore seasonal décor, Christmas trees, outdoor lighting, patio sets and power equipment designed to enhance both indoor and outdoor areas. Whether you’re handling a DIY project or overseeing a full renovation, Lowe’s provides expert assistance, reliable products and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Certified by Lowe's Home Improvement • Mar 15, 2026
Hours
Certified by Lowe's Home Improvement • Mar 15, 2026
Reviews
3.7
1,979 reviews
5 stars
893
4 stars
413
3 stars
178
2 stars
123
1 star
372
- TLTravis LasseterMar 10, 20265.0Got to love Grant. Always enjoy hearing him and visiting with him. He has purpose and it shows. Thank you Lowes
- TTTevynMar 4, 20265.0Loved going here for my pots for plants! Employees were helpful, everything was organized, and in general will just go again for my pots!
- AGAaron GrayFeb 19, 20261.0I am very sad to post this review. My wife and I ordered a dishwasher early February. It was promised delivery on the 28th no big deal. Then it got delayed to March 10th... ok not a horrid delay. Then it got delayed again till March 14! And then their truck broke down! And they said they'd try to get it by End of Day that Saturday! It is now End of day Monday and despite repeated calls from me to Lowes I've still yet to hear any update on where my dishwasher is or when it'll finally get here! I'm very upset and it's sad because I've worked in a Lowe's before and the standards of this Lowe's are very low compared to others I've been in. I don't fully fault the employees but I'm struggling to see who else is at fault here.
- MSMarcus SealocFeb 16, 20261.0Absolute worst experience with online order. I had ordered a dryer in Early January, had the order scheduled for a day i had off and my order was rescheduled. I was fine with this but not when it happened the second time third time and fourth Time, only to be told by the only good person in this entire situation (Michelle) that it wasn’t even in the store. She said she didn’t understand why it was even placed as it was going out on order. She helped me and we figured I would get a An unit in store, ok finally it’s out on delivery. The delivery company a Crappy third party service was supposed to deliver the dryer. They go all over the different areas except the last three stops including me. The delivery company calls and says the can’t deliver it because they broke down i wondered why they would go all over these different areas EXCEPT THE CLOSETS TOWN TO THE STORE especially since this is the fourth time they “delivered” a unit out. Now with a fifth redeliver on the horizon i have decided. No thank you obviously Lowes can’t handle it I will pick it up myself or go through a company that knows how to properly do their jobs and know their inventory!
- MRMitch RoemerFeb 5, 20264.0Staff great. didnt have the tape measure i needed. Below is the one i needed..was approached with the offer to help numerous times
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products does Lowe's Home Improvement in Rapid City offer?
Lowe's offers a wide range of products including appliances, bathroom supplies, building materials, flooring, tools, paint, outdoor furniture, grills, plumbing essentials, and gardening equipment.
What are the operating hours for Lowe's Home Improvement in Rapid City?
Lowe's is open Monday through Saturday from 6:00 AM to 8:00 PM and Sunday from 7:00 AM to 8:00 PM. Holiday hours vary, with closures on Thanksgiving and Christmas Day.
Does Lowe's in Rapid City offer in-store pickup and delivery services?
Yes, Lowe's provides both in-store pickup and delivery services for customer convenience.
How can I check the status of my order placed at Lowe's?
You can check your order status online by entering the order number or logging in to your MyLowe’s account. Email updates are sent if your order status changes.
What payment options are accepted at Lowe's Home Improvement in Rapid City?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa.
Does Lowe's offer installation services?
Yes, Lowe's provides various installation services including appliances, flooring, cabinets, countertops, blinds, doors, and more.
Are there any nearby places I can visit before or after shopping at Lowe's Rapid City?
Yes, nearby you can visit Ashley Furniture HomeStore for home décor, Best Buy for electronics and appliances, and JOANN Fabric and Crafts for fabrics and crafts supplies.
Where can I get propane exchange services near Lowe's in Rapid City?
Blue Rhino Propane Exchange is located near Lowe's and offers propane exchange services convenient for customers purchasing outdoor equipment or grills.
Are there locksmith services available near Lowe's Home Improvement in Rapid City?
Yes, minuteKEY and Minute Key locksmith services are located nearby for any key or lock needs you might have during your visit to Lowe's.
How can I contact Lowe's Home Improvement customer service in Rapid City?
You can reach Lowe's customer service by phone at +1 605-341-4815 or email at customercare@lowes.com.
Brand Certified Facts from Lowe's Home Improvement
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Certified March 15, 2026Yext Knowledge Graph
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