Business Details
About
Furniture StoreHome FurnitureBedroom Furniture StoreMattress StoreOffice Furniture StoreChairsChildren's Furniture StoreOutdoor Furniture StoreStoolsFurniture Row
Furniture Row® Extended New Year's Super Sale - Save $100 Per $1,000 Spend. Visit Our Store or Shop Online! Sale Ends Wednesday, 01/12.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.8
1,285 reviews
5 stars
1,140
4 stars
99
3 stars17
2 stars14
1 star15
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the knowledgeable, friendly, and helpful staff, particularly mentioning individuals like Kevin, Gordon, and Hannah for their excellent service.
Shopping Experience
Many reviews highlighted a pleasant, no-pressure shopping environment where customers felt comfortable browsing and making decisions without feeling rushed.
Product Knowledge
Staff demonstrated a strong understanding of the products, assisting customers in finding exactly what they needed and providing detailed information.
Delivery and Follow-up
Customers expressed satisfaction with the delivery process, noting timely arrivals and effective communication regarding their orders.
- NBNichole Buechle1 day ago5.0The staff was really friendly and easy to work with. They paid alot of attention to the details. Will shop there again!!
- WSwendy schamber4 days ago5.0Easy to order as we knew exactly what we wanted. Love the “See in your space” feature on their website- it made us much more confident with our purchase.
- RLRobin LecyJan 1, 20265.0What a pleasant experience. Kevin, the store manager, met us at the front door, and not only helped us to the furniture that we were interested in, but demonstrated features, and answered so many questions that we had concerning our purchase. We left, knowing we had made the right purchase, while having a fun time with all the staff at Furniture Row!
- TTTeresaDec 22, 20255.0Gordon was very helpful when we stopped by to find a reclining loveseat. We appreciate the great service by him and the loading dock guys!! Everybody is happy as you can see by the photo!
- RRRandyDec 15, 20251.0Went in to purchase a new bedroom set and mattress. The tall lady with short brown hair approached us and was over the top unfriendly, acted as if we were bothering her just to be there. I asked about one bedroom set and she rudely said, that will be 14 to 16 weeks out and walked off. The manager made things right and aplologized. But the initial impression kind of ruined the whole experience. As a clinician, I treat all of my patients with dignity and respect, always. If you don't like your job, find another one where you don't have to do customer service. Because that was ridiculous.
Frequently Asked Questions About Furniture Row
What types of furniture can I find at Furniture Row in Rapid City?
Furniture Row offers a wide variety of home furnishings including bedroom, dining room, living room, home office furniture, outdoor furniture, mattresses, and home accents.
What are the store hours for Furniture Row in Rapid City?
Furniture Row is open Monday to Saturday from 10:00 AM to 8:00 PM, and on Sunday from 12:00 PM to 6:00 PM.
Does Furniture Row offer financing options?
Yes, Furniture Row provides financing options to help customers purchase their home furnishings more conveniently.
What payment methods are accepted at Furniture Row?
Furniture Row accepts American Express, Cash, Check, Discover, Mastercard, and Visa payments.
Is Furniture Row accessible for customers with disabilities?
Yes, Furniture Row has wheelchair accessible entrances and parking to accommodate customers with disabilities.
Can I order online or pick up my items in-store at Furniture Row Rapid City?
Yes, Furniture Row offers in-store pickup for online orders to make shopping more convenient.
What should I know about the location of Furniture Row in Rapid City?
Furniture Row is located at 924 Eglin St., Rapid City, South Dakota 57701, United States.
Are there other furniture stores near Furniture Row in Rapid City?
Yes, nearby furniture stores include Sofa Mart and Denver Mattress, which can be visited before or after shopping at Furniture Row for comparison or additional options.
What dining options are available near Furniture Row?
Close to Furniture Row, you can find Freddy's Frozen Custard & Steakburgers, Jimmy John's, Culver's, and Outback Steakhouse for a variety of quick and sit-down meal options.
Are there convenient services near Furniture Row for customers visiting the area?
Yes, nearby services include Great Clips and Lovely Nails for beauty needs, T-Mobile for mobile phone services, and Sam's Club for wholesale shopping.