Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Brookings, SD Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.
Mixed feedback on customer service; some praised helpful staff while others reported unresponsive or rude employees.
Product Quality
Customers expressed frustration with damaged or defective products, particularly appliances and fencing.
Store Cleanliness
The store is generally reported as clean and well-organized, contributing to a pleasant shopping experience.
Inventory Issues
Frequent complaints about stock availability and order fulfillment, leading to customer dissatisfaction.
Helpful Staff
Several reviews highlighted knowledgeable and friendly staff who provided assistance and support.
JG
jeff grendler
Nov 13, 2025
3.0
Checking out at self checkout and the employee was two feet off my shoulder. I was the only one going through any of the self checkout lines. Perhaps maybe stand back a few feet farther. I understand theft happens but I had two items and no basket. Can easily do your job but don’t need to be so close.
HK
Hunter Kopman
Nov 8, 2025
5.0
Tom in the paint area was very helpful and kind.
MM
Mark “Mac” McMullen
Nov 1, 2025
5.0
Decent oak lumber to make my door jamb
DH
David Hull
Sep 28, 2025
5.0
Ask for Lee! His customer service is what keeps me coming back!!!
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Brookings, SD?
You can find a wide range of products including paint, patio furniture, home décor, tools, flooring, appliances, plumbing supplies, decking materials, grills, lumber, outdoor and gardening equipment, bathroom storage, and more.
What services does Lowe's offer for home improvement projects?
Lowe's offers installation services such as appliance installation, carpet installation, lighting and ceiling fan installation, flooring installation, and many others to help you complete your projects.
What are the store hours for Lowe's Home Improvement in Brookings?
Lowe's is open Monday to Saturday from 6:00 AM to 9:00 PM, and on Sunday from 8:00 AM to 8:00 PM. Holiday hours may vary.
Does Lowe's Home Improvement offer in-store pickup and delivery?
Yes, Lowe's offers both in-store pickup and delivery services.
How can I check the status of my Lowe's order?
You can check your order status online by entering your order number or logging into your MyLowe's account. Email updates are also sent if your order status changes.
What payment options are accepted at Lowe's Home Improvement?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, MasterCard, and Visa.
Where is Lowe's Home Improvement located in Brookings, SD?
Lowe's Home Improvement is located at 812 25th Avenue, Brookings, SD 57006, USA.
What nearby stores can I visit around Lowe's for additional home improvement needs?
Nearby, you can visit Sherwin-Williams for paint and building supplies, and Dakota Storage Buildings for building supplies. These stores complement Lowe's offerings for your home projects.
Are there nearby places to grab food after shopping at Lowe's?
Yes, after shopping at Lowe's, you can enjoy food at nearby places like Little Caesars Pizza, Taco Bell, and Boss' Pizzeria and Sports Bar Brookings.
Is there a propane exchange service near Lowe's Home Improvement?
Yes, Blue Rhino Propane Exchange is nearby for convenient propane supply and exchange services.