Business Details
About
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a York, SC Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.2
1,348 reviews
5 stars
769
4 stars
309
3 stars
107
2 stars
51
1 star
112
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed feedback on customer service; while some staff were praised for being helpful and friendly, others were criticized for rudeness and lack of assistance.
Product Quality
Numerous complaints about the quality of appliances and tool rentals, with customers experiencing issues shortly after purchase.
Store Cleanliness
Many customers noted that the store was clean and well-organized, contributing to a positive shopping experience.
Pricing Issues
Customers expressed dissatisfaction with pricing discrepancies and higher prices compared to competitors.
Staff Knowledge
Some staff members were recognized for their knowledge and helpfulness, particularly in specific departments, while others were noted for being unhelpful.
- MBMatt BurdetteNov 15, 20251.0I used to love this store. To say it’s gone downhill just isn’t enough. Their employees are mostly just rude. 95% of them have no clue what they’re doing, and this includes management. This review mostly stems from buying a whirlpool washing machine that broke in 4 months locking wet laundry inside and sitting there for several days only to stink up my entire house to unhealthy levels. I know this should be whirlpools fault but when whirlpool isn’t helping, and I purchased Lowes extended warranty, you would think Lowes would step up and help. Instead, I was promised help and left in the dark with no response to be left to pay on my own to get this machine fixed. They have a big fella that works in the lumber end for loading that wants to fight everybody that says something against him. After letting management know what a problem he is, he’s still there and still cussing at customers and being extremely rude. Their plumber associate is an English guy that will flat out tell you he knows absolutely nothing about plumbing. I don’t know what else to tell you but don’t waste your time in this store, you’re better off driving all the way to Rock Hill to go to HD.
- CSChristy SkeltonNov 15, 20255.0Always a pleasant shopping event.
- FHFrankie HarrisNov 11, 20254.0Free air after hrs is a flat tire saver for sure
- DIDRA ImperiousNov 11, 20255.0Great lookaround and always finding good little project ideas. Affordable and offers good variety with deals
- JSJames SambetsNov 3, 20254.0Near perfect experience. I found what I needed on-line, placed and paid for 5 items and received a notice the following day saying "part" of your order is ready to be picked up and 4 out of 5 items can be picked up at customer service. I arrive and I retrieved the 4 items. I ask where is the 5th item but no body at the counter seemed to know. I walked back to the plumbing isle and immediately see and picked up the missing item. I was originally told it wouldn't be available until Monday.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products and brands does Lowe's Home Improvement in York, SC offer?
Lowe's in York offers a wide range of products including appliances, paint, tools, flooring, plumbing, and gardening supplies from brands like GE, Whirlpool, Samsung, Craftsman, and more.
What are the store hours for Lowe's Home Improvement in York, SC?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM, and Sunday from 8:00 AM to 8:00 PM. Holiday hours vary; for example, the store is closed on November 27, 2025, and December 25, 2025.
Does Lowe's in York offer pickup and delivery options?
Yes, Lowe's offers both in-store pickup and delivery services for convenient shopping.
How can I check if my order is ready for pickup at Lowe's in York?
You will receive an email with pickup instructions and the store location when your order is ready. Present the order confirmation email or number and a photo ID at the pickup area during store hours.
What services and installations does Lowe's in York provide?
Lowe's offers installation services for appliances, cabinets, flooring, doors, decks, and more, including smart home and HVAC installations.
What payment options are accepted at Lowe's Home Improvement in York?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, MasterCard, and Visa for payment.
Are there recycling and environmental services available at Lowe's in York?
Yes, Lowe's offers recycling for electronics, light bulbs, and batteries, as well as free haul away and shipping services.
Which nearby places can I visit when I shop at Lowe's in York, SC?
Near Lowe's, you can visit Burger King or McDonald's for a quick meal, Walgreens for pharmacy and convenience needs, and Walmart York on E Liberty St for additional shopping.
How can nearby businesses like Minute Key and KeyMe Locksmiths be helpful when visiting Lowe's?
Minute Key and KeyMe Locksmiths nearby provide key and locksmith services which can assist if you need lock or key replacements during your visit to Lowe's.
What amenities are available near Lowe's in York for convenient services?
Nearby you will find Western Union for money transfers, Blue Rhino Propane Exchange for propane needs, and Murphy USA gas station for fueling your vehicle while shopping at Lowe's.