Brand Certified
Lowe's Home Improvement
4.2(3052 reviews)
Certified by Lowe's Home Improvement • Mar 01, 2026
Business Details
2829 Augusta Road, West Columbia, SC
29170, United States
Certified by Lowe's Home Improvement • Mar 01, 2026
(803) 926-8885
Certified by Lowe's Home Improvement • Mar 01, 2026
https://www.lowes.com/store/SC-West-Columbia/0499
Certified by Lowe's Home Improvement • Mar 01, 2026
About
Certified by Lowe's Home Improvement • Mar 01, 2026
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Lowe’s in West Columbia, SC is the go-to home improvement store near you for affordable, year-round project essentials. Shop major appliances, energy-efficient refrigerators, hardware, plumbing essentials, vanities, tools, durable tiles and luxury vinyl planks to upgrade your home. Find seasonal favorites like Christmas trees, holiday décor and outdoor lights to refresh your backyard, or enhance your outdoor space with patio furniture and power equipment at your nearby Lowe’s store. Whether tackling a DIY project or a pro renovation, Lowe’s offers expert advice, convenient shopping, and everyday value on trusted brands. Visit your nearest Lowe’s store or shop online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Certified by Lowe's Home Improvement • Mar 01, 2026
Hours
Certified by Lowe's Home Improvement • Mar 01, 2026
Reviews
4.2
3,052 reviews
5 stars
1,695
4 stars
745
3 stars
274
2 stars
107
1 star
231
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees received praise for their helpfulness, others were criticized for being unresponsive or unprofessional.
Cleanliness
Many customers noted that the store was clean and well-stocked, contributing positively to their shopping experience.
Delivery Issues
Numerous complaints were made regarding delivery delays and poor communication about order statuses, leading to frustration among customers.
Product Availability
Customers appreciated the variety of products available, but some reported issues with stock discrepancies between online listings and in-store availability.
Staff Assistance
While some customers found staff to be friendly and eager to help, others experienced difficulty in finding assistance when needed.
- KRKima Rogers1 day ago5.0Shu the best Veryhelpful and professional
- MMMary McmillonFeb 11, 20265.0Nice clean very kind and clean great deal
- SWStevie WalkerFeb 5, 20265.0Very Clean Orderly and Stocked
- ALAndrew LynnJan 29, 20261.0Can't get anything delivered on time can yo LOWE'S? Shouldn't be surprised nothing is ever delivered on time and then when it doesn't show up you spend hours on the phone. Spend 4k, ya they'll take your money real quick and leave you wondering if you'll ever get what you paid for.
- JMJ MJan 7, 20261.0Full disclosure: This review is a commentary on Lowes as a whole, but this local store needs to address one key problem so I find it fitting to post here. I purchased a tarp on Lowes' website last week and chose for it to be delivered to this store as I was concerned it might get damaged in the mail. I quickly picked it up before work and inspected it after leaving. The tarp had a 2 inch slice from a box cutter blade and with regards to that, should have never left the warehouse. That is my first issue. I returned it rather painlessly on Monday and was informed that the purchase would have to be returned to the original method of payment and I was told I was getting money back on a gift card. Again I was in a hurry so quickly pocketed the "gift card" I was given. Today while attempting to make a purchase online with this card, I was shocked to find out it was a "store credit" card, which has less redeeming value than a gift card as cannot be used online. I went back to the store to see if I could exchange this card for a legitimate gift card and was informed nothing could be done as this was the new policy. This is an oversight that needs to be addressed. If it was explained to me properly I probably wouldn't have returned the tarp without making a call to the customer service line to ensure it truly be returned to the original method of payment. I'd like stress that this is a deceitful practice as Lowes is not clear that they do not return purchases to the original payment method in cases of gift cards. I will have a hard time choosing Lowes in the future.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in West Columbia?
You can find appliances, bathroom supplies, building supplies, electrical items, flooring, garden tools, grills, hardware, heating and cooling systems, home décor, kitchen and plumbing supplies, lighting, lumber, paint, patio furniture, power tools, storage solutions, and more.
What are the operating hours for Lowe's Home Improvement in West Columbia?
Lowe's is open Monday through Saturday from 6:00 AM to 9:00 PM, and Sunday from 8:00 AM to 8:00 PM, with adjusted hours on certain holidays.
Does Lowe's Home Improvement offer delivery and in-store pickup?
Yes, Lowe's offers both in-store pickup and delivery services for your convenience.
How can I check the status of my order at Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe's account. Email updates will be sent when the status changes.
What payment options does Lowe's Home Improvement accept?
Lowe's accepts American Express, cash, check, Diners Club, Discover, MasterCard, and Visa for payment.
What installation services are available at Lowe's Home Improvement in West Columbia?
Lowe's offers installation services including appliances, backsplashes, blinds, cabinets, carpet, countertops, decks, dishwashers, doors, garage doors, garbage disposals, generators, gutters, hardwood floors, HVAC, laminate flooring, lighting, playsets, water heaters, shades, sheds, shower doors, shutters, siding, sinks, smart home devices, tile flooring, toilets, vanity, vinyl flooring, washers and dryers, water filters, windows, roofing, fence, and flooring installation.
Are there any nearby places where I can get propane refills near Lowe's Home Improvement?
Yes, Blue Rhino Propane Exchange is located nearby where you can get propane refills conveniently before or after shopping at Lowe's.
Is there a locksmith service close to Lowe's Home Improvement in West Columbia?
Yes, Minute Key and minuteKEY locksmith services are close by, making it easy to manage locksmith needs while visiting Lowe's.
What nearby dining options are close to Lowe's Home Improvement?
You have nearby options such as Applebee's, Popeyes Louisiana Kitchen, and El Comalito Latino for casual dining before or after your visit to Lowe's.
Does Lowe's Home Improvement provide product recalls or safety updates?
Yes, you can find recalls and product safety news for items sold at Lowe's on their dedicated Recalls and Product Safety News page.
Brand Certified Facts from Lowe's Home Improvement
Lowe's Home Improvement partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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