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Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Find everything you need for home upgrades at Lowe’s in Summerville, SC, your trusted & nearby home improvement store. From high-quality appliances and energy-efficient refrigerators to essential plumbing supplies, hardware, tools, vanities, tile and luxury vinyl plank flooring, our store offers a complete selection for any project. Visit your nearest Lowe’s store to explore seasonal décor, Christmas trees, outdoor lighting, patio sets and power equipment designed to enhance both indoor and outdoor areas. Whether you’re handling a DIY project or overseeing a full renovation, Lowe’s provides expert assistance, reliable products and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.1
3,087 reviews
5 stars
1,719
4 stars
715
3 stars
280
2 stars
96
1 star
277
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed, with some employees praised for their helpfulness while others are criticized for being rude or unresponsive.
Product Availability
Customers frequently noted that while the store usually has what they need, there are instances of items being out of stock or inventory inaccuracies.
Store Cleanliness
The store is generally reported as clean, but there are complaints about cluttered aisles and poor organization.
Delivery Issues
Several reviews highlight significant problems with appliance deliveries and order fulfillment, leading to customer frustration.
Employee Assistance
While some customers received excellent assistance from staff, others reported difficulty in finding help when needed.
- JTJason TalaveraDec 31, 20255.0Usually has what i need. Very good helpful staff .
- AAAshleyDec 26, 20251.0My husband was harassed by 2 employees about making he sure he scanned items in his cart before he was even finished scanning all the items in his cart. And then after watching him like a hawk they had the nerve to ask to see his receipt before he could walk out. I understand they have a job to do but this was definitely a little excessive.
- TKTrevor KingDec 23, 20254.0Its a lowes. Everything is relatively easy to find, and they generally have several options. Thry didn't have what I was looking for this time, but thats a rarity.
- EMEmily MontalvoDec 14, 20255.0George from the lumber department was THE MOST helpful person i have encountered in a while… anywhere. It’s really hard to find people who go above and beyond in customer service and George exemplifies that. He saw my bf and I looking at wood and he was walking by and asked if we needed a cart. We told him not to worry and that we can go get one. He said no… he will go get us one. He brought the cart over and I went to help my bf lift the wood and he asked me nicely to move and helped my bf lift it into the cart. Then, later on, while I was waiting in line… he helped others with heavy items. He was just so incredibly nice and aware of the customers around him and I was surprised at how nice he was that I had to take a moment to write this review.
- CCChrisDec 1, 20251.0I’ve had a pretty terrible experience with this Lowe’s - specifically with the manager and the appliance team. I purchased a brand‑new Bosch dishwasher and immediately ran into issues. Bosch sent a technician who confirmed the unit was defective and issued an RA number so Lowe’s could replace it and provide a credit. That’s when everything fell apart. Lowe’s lost the RA number and essentially told me I was “out of luck,” even though the appliance team originally told me Bosch RA numbers don’t expire. The manager said he would look into it and get back to me, but never called. Now I’m stuck with a defective dishwasher that’s out of warranty, solely because Lowe’s misplaced the RA and couldn’t resolve it. Really disappointing experience — especially from a company that claims to value customer service. This has been nothing but frustrating, costly and a lack of integrity by the Lowe’s management team.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Summerville, SC?
You can find a wide range of products including paint, patio furniture, home décor, tools, flooring, appliances, plumbing supplies, decking materials, grills, lumber, outdoor and gardening equipment, bathroom storage, and more.
What are the store hours for Lowe's Home Improvement in Summerville?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM, and on Sunday from 8:00 AM to 8:00 PM. Holiday hours may vary, so checking specific dates is recommended.
Does Lowe's in Summerville offer installation services?
Yes, Lowe's provides a variety of installation services including appliances, blinds, cabinets, flooring, decks, doors, garage doors, HVAC, lighting, roofing, and many more.
Can I order items online and pick them up in the Summerville Lowe's store?
Yes, Lowe's offers in-store pickup where you will receive an email when your order is ready, and you can pick it up during store hours with your order confirmation and photo ID.
What payment options does Lowe's Home Improvement accept?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa.
Does Lowe's offer delivery services in the Summerville area?
Yes, Lowe's provides delivery services to customers in the Summerville area.
Are there recycling services available at Lowe's Summerville?
Yes, Lowe's offers recycling for electronics and batteries at the Summerville store.
What nearby stores can I visit around Lowe's in Summerville for related home needs?
Near Lowe's, you can visit Minute Key for locksmith services, Blue Rhino Propane Exchange for propane refills, and Leslie's for pool cleaning supplies.
Where can I grab a meal or a coffee around Lowe's Summerville?
Nearby you can enjoy meals at Kanji Summerville or Kanji Sushi Hibachi for Japanese cuisine, Papa Johns Pizza for American-style pizza, and get coffee at Dutch Bros Coffee or Starbucks.
Are there other retail stores close to Lowe's in Summerville for shopping convenience?
Yes, near Lowe's you will find Bealls Department Store, JOANN Fabric and Craft Stores, and Shoe Dept. for various shopping needs.