Business Details
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Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Lowe’s in Summerville, SC is the go-to home improvement store near you for affordable, year-round project essentials. Shop major appliances, energy-efficient refrigerators, hardware, plumbing essentials, vanities, tools, durable tiles and luxury vinyl planks to upgrade your home. Find seasonal favorites like Christmas trees, holiday décor and outdoor lights to refresh your backyard, or enhance your outdoor space with patio furniture and power equipment at your nearby Lowe’s store. Whether tackling a DIY project or a pro renovation, Lowe’s offers expert advice, convenient shopping, and everyday value on trusted brands. Visit your nearest Lowe’s store or shop online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.3
2,307 reviews
5 stars
1,408
4 stars
520
3 stars
170
2 stars
56
1 star
153
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the helpfulness and friendliness of staff, with specific mentions of employees going above and beyond to assist.
Installation Issues
Several reviews highlighted significant problems with installation services, including poor communication and unprepared contractors.
Product Availability
Customers generally found the store well-stocked with a variety of items, although some expressed frustration over not finding specific products.
Checkout Experience
Feedback indicated dissatisfaction with the reliance on self-checkout, with requests for more staffed registers during peak hours.
Mixed Experiences
While many had positive experiences, there were notable complaints about rude staff and inconsistent service quality.
- RDRyan Douglas1 day ago1.0Unfortunately I was told by the department sup/mang that regardless what help I needed with the order at 5:40pm in the lumber area it would be tomorrow before any support would be provided. The gentleman in that area told me he was the only one there so I guess no work can be expected with only one employee? The cashier was extremely helpful nevertheless, thank you.
- WMWalter MurchisonJan 5, 20265.0Customer satisfaction
- FHFat HeadDec 30, 20255.0The nicest lowes I've been to in a while.
- JWJohnette WatsonDec 8, 20255.0I wanted to take an opportunity to highlight an employee of the Pro Desk, Ruby. As I stood awaiting assistance on Friday, December 5, 2025, Ruby approached the desk about to check out for the day, but asked me what I needed anyway. She was so helpful in the process of placing my online delivery for my home, and even allowed me to seek clarification from my roofer. At one point, my card declined, and she displayed what I would call perfect customer skills, as she waited. She was nice, professional, and most of all patient. I took into consideration that her time to be off has already past, and was very apologetic. At no time did she frown, appear annoyed, or display ANY sign(s) of not wanting to provide me with an amazing experience. For this, I am grateful and I told her that I would be writing a review. Ruby is a gem, and you all are lucky to have her... Excellent customer service experience.
- BLBrian LandisDec 8, 20251.0Purchased carpet and had Lowe’s use their installer, Keller Interiors. Upon reading Keller interiors reviews, wondering why Lowe still uses them. I took a chance and they were downright awful. I left them a horrible review and neither them or Lowe’s called to ask how install went. They were unprepared, did not understand any English, which if you have a problem with install it’s hard to discuss issue. I called Keller interiors and told them the concern, representative told me to tell worker to call 1-800 number , Which he didn’t understand . They damaged my wall, but why discuss if you don’t understand.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products does Lowe's Home Improvement in Summerville, SC offer?
Lowe's offers a wide range of products including appliances, tools, paint, patio furniture, home décor, flooring, plumbing, grills, lumber, outdoor and gardening equipment, bathroom storage, and more.
What are the store hours for Lowe's Home Improvement in Summerville?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM and Sunday from 8:00 AM to 8:00 PM, with adjusted hours on certain holidays.
Does Lowe's Home Improvement in Summerville offer in-store pickup and delivery services?
Yes, Lowe's provides both in-store pickup and delivery services for customer convenience.
How can I check the status of my order at Lowe's?
You can check your order status online by entering the order number or logging into your MyLowe’s account. Email updates are also sent if your order status changes.
What payment methods are accepted at Lowe's Home Improvement in Summerville?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, MasterCard, and Visa.
Does Lowe's offer services for installation and repair?
Yes, Lowe's offers a variety of installation services including appliances, flooring, cabinets, blinds, decks, garage doors, and more, along with service repairs.
What nearby places can I visit around Lowe's Home Improvement in Summerville?
Nearby places include Minute Key for locksmith services, Blue Rhino Propane Exchange, Club Pilates for fitness, and popular eateries like Moe's Southwest Grill and Starbucks.
Are there food options near Lowe's Home Improvement in Summerville for a quick meal after shopping?
Yes, nearby dining options include Moe's Southwest Grill, Top Dawg Tavern, Great Wall Chinese Restaurant, Jersey Mike's Subs, Five Guys, and Starbucks for coffee and snacks.
If I need to access fitness or health services after visiting Lowe's, what nearby options are available?
Club Pilates offers pilates and gym facilities nearby, while Results Physiotherapy and The Joint Chiropractic provide physical therapy and chiropractic services.
How can nearby businesses like Grow Financial Federal Credit Union and T-Mobile assist customers visiting Lowe's?
Grow Financial offers convenient banking and financial services nearby, and T-Mobile provides mobile phone and telecommunications services, helping customers stay connected while shopping at Lowe's.