Brand Certified
SpareBox Storage
4.6(210 reviews)
Certified by SpareBox Storage • Mar 01, 2026
Business Details
2400 New Cut Road, Spartanburg, SC
29303, United States
Certified by SpareBox Storage • Mar 01, 2026
(864) 657-8710
Certified by SpareBox Storage • Mar 01, 2026
https://www.spareboxstorage.com/storage-units/sc/spartanburg/2400-new-cut-rd
Certified by SpareBox Storage • Mar 01, 2026
About
Certified by SpareBox Storage • Mar 01, 2026
Self-Storage FacilitySpareBox Storage
Whether you’re in a big house or small apartment, we all tend to collect items over the years that take up an excessive amount of space. Now, you have a place for your items with SpareBox Storage. Rather than resigning yourself to clutter, you can stay organized, maintain an immaculate apartment/home and impress your visitors. If you have extra items post-move in, are in between moves, or just need a place to store your valuables, you can store with SpareBox Storage in full confidence knowing your belongings will remain safe and untouched. At SpareBox Storage, our customers always come first, so check out our self storage facility in Spartanburg, South Carolina and start renting today!
Details
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
- Wheelchair accessible entranceAvailable
Location
Certified by SpareBox Storage • Mar 01, 2026
Hours
Certified by SpareBox Storage • Mar 01, 2026
Reviews
4.6
210 reviews
5 stars
169
4 stars
18
3 stars
8
2 stars
6
1 star
9
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the helpfulness and professionalism of staff members, with specific mentions of individuals like Petrona, Shanice, and Chelsie.
Facility Issues
Several reviews highlighted problems with the facility, including pest issues, malfunctioning gates, and inadequate climate control.
Price Increases
Customers expressed dissatisfaction with frequent and significant price increases, with some stating rates had risen by 50% within a year.
Convenience
The self-check-in process and overall ease of renting were frequently noted as positive aspects of the service.
- LBLex BowenFeb 14, 20265.0We rented a unit two weeks ago and changed our minds to get a climate controlled unit. It was accomplished with one phone call.
- AGandrey gerassimovichJan 22, 20265.0Great place to park and staff is helping when needed it. Spoke with Kimberly and was highly satisfied!
- APAlek PesDec 28, 20251.0The worst place you can rent at half of the time gates don't work. And they raise rates by 50% with in a year I been at this location from 2017 everything was great until this company bought it. In one year they raised it by 50% and they claim that its in their rent agreement so next year they told me it will be over $200. Insane do not recommend this place to no one.
- BPB PNov 9, 20255.0Kedisha was kind, professional, and made the inconvenience of a messy website not taking my payment for days a quick and easy process to resolve over the phone. Thanks for the help
- MOMrs. B OatesOct 30, 20255.0The self check in was Truly Amazing!!! It was exceptional so easy and convenient. Every thing that I needed was just a touch of my fingers!!!
Frequently Asked Questions About SpareBox Storage
How do I rent a unit?
We offer three simple ways to rent a unit:
On our website: You may filter through our locations to browse available units. You may also create your reservation and process your move in, all conveniently online!
On location: All our locations (excluding SpareBox 0016 and SpareBox 0019) have a 24-hour on-site rental center with an easy-to-use kiosk. The kiosk will present all unit availability for the facility, and you easily create your reservation or move right in!
With customer service: If you need assistance, please call (833) 777-7273 and one of our customer service team members will be happy to assist you in finding the right unit.
How do I set up my online account?
From the home page, click the red Register button in the upper right-hand corner:
Select your state.
Select your facility location.
Enter your last name and unit number, exactly as they appear on your invoice or receipts. Note: Be sure to include any prefixed 0’s, or if you are in an accessible unit, be sure to include “ADA” after your unit number.
After entering your last name and unit number, you will be prompted to set a password and a security question for your account.
How do I make a payment?
SpareBox offers four ways to make a payment and set your account up for autopay:
On our website:
-Log into your account
-Select Units and Payments
-Select View Information
-Select Pay Now
-You will then be prompted to “Enable Automatic Monthly Payments?”
-By selecting Yes, SpareBox will enroll you into auto payments that will automatically process each month on your due date.
-By selecting No, SpareBox will process your payment as a one-time only payment.
-After you accept or decline autopay, you will be prompted to make a payment.
At the facility:
-Our on-site rental centers offer 24-hour accessible kiosks where you may make a credit/debit card payment, as well as sign up for autopay.
Over the phone:
-Call (833) 777-7273, option 2, to speak with our customer service team.
Mail a check or money order:
-If you would like to pay by check or money order, please send your check with your SpareBox location and unit number in the memo line to: SpareBox Storage, P.O. Box 1020, Denver, CO 80201.
How do I set up auto pay?
You may set up autopay any time you make a payment by phone, website, or kiosk.
Can I pay with cash?
No, we do not accept cash payments. We encourage customers that normally prefer cash to purchase prepaid debit cards, which are available at most grocery stores, pharmacies, and convenience stores.
Why do I need to have insurance coverage for my unit?
Many tenants ask why we require tenant insurance or a protection plan. In our decades of self-storage experience, we have witnessed too many instances of tenants losing their valuables without recourse. Events like fires, natural disasters, and burglary, while rare, can leave a tenant with nothing when there is no insurance or protection plan in place.
Where do I send my proof of homeowners or renters insurance?
You may send a copy of your insurance declaration page to customer@spareboxstorage.com, or mail a copy to: SpareBox Storage, P.O. Box 1020, Denver, CO 80201.
What does contactless mean?
SpareBox is a contactless operation, meaning there is no on-site property manager. This is to increase the safety of our customers and our team members. We highly encourage you to utilize our website or our on-site kiosk for rentals, payments, and to manage your SpareBox account.
If you need assistance with a lock cut or a maintenance request, please call (833) 777-7273 and we will gladly make an appointment with a property manager.
What is the vacate policy?
SpareBox makes moving out simple! No written requirements or 30-day notice demands—just make sure your unit is empty, clean, and ready for the next customer. To inform us of your move-out, simply move-out online, call and let us know, or email us as customer@spareboxstorage.com.
How do I move out?
Once you are ready to move out, you can process the move-out through your online account, kiosk, or by phone. All SpareBox leases are month-to-month.
Note: If you move out at the beginning or middle of your billing cycle, you will not be refunded prorated rent. For that reason, we encourage move-outs to take place at the end of your billing cycle.
After scheduling your move out, be sure you remove all of your belongings and make sure your unit is clean and ready for the next customer.
It may take a few days for our property manager to verify your move-out, so disregard any automated notices you may receive shortly after you vacate.
What do I need to store my vehicle?
If you are storing a vehicle, motorcycle, boat, RV or trailer, you will need to provide us with proof of insurance and proof of ownership.
To send proof of insurance and ownership, please send a copy of your insurance declaration page, driver’s license, and registration to customer@spareboxstorage.com.
Is my rate guaranteed for the lifetime of my rental with SpareBox?
Your rate is not guaranteed for the lifetime of your rental. Periodically, we find it necessary to make adjustments to rates based on several factors including property improvements and to keep up with the rising cost of doing business. We send notifications 30 days before any rates change. You would have received this notice in the mail or by email.
What does climate-controlled mean?
Climate-controlled units are great for curbing extreme temperatures in the hot summer months and the cold winter months. These units have a typical range between 55º and 85º F. While not air conditioned the way your living room might be, these units will ensure your stored belongings won't be exposed to freezing or extreme heat.
Can I drop off my mobile storage unit at the facility? (PODs, Pack-Rat, U-Haul)
We do not offer or allow services like mobile storage, and we do not allow mobile storage to be dropped off on the premises of our facilities.
What are the operating hours for SpareBox Storage in Spartanburg?
SpareBox Storage is accessible 24 hours a day, 7 days a week, allowing you to access your unit any time that is convenient for you.
How can I rent a storage unit at SpareBox Storage?
You can rent a unit online through the website, on-site using the 24-hour rental kiosk, or by contacting customer service at (833) 777-7273 for assistance.
What payment options does SpareBox Storage accept?
SpareBox Storage accepts payments via American Express, Discover, MasterCard, Visa, and checks. Cash payments are not accepted.
Can I set up automatic payments for my storage unit?
Yes, you can set up autopay anytime you make a payment via website, phone, or kiosk to have monthly payments processed automatically.
Is insurance required for my storage unit?
Yes, SpareBox Storage requires tenant insurance or a protection plan to safeguard your belongings against events like fire, natural disasters, or burglary.
How do I move out from my storage unit?
You can process your move-out online, via kiosk, or by phone. Ensure your unit is empty and clean. Note that prorated refunds are not issued for mid-cycle move-outs.
Does SpareBox Storage offer climate-controlled units?
Yes, climate-controlled units are available which maintain temperatures between 55º and 85º F to protect your belongings from extreme heat or cold.
What nearby places can I visit before or after using SpareBox Storage?
You might visit nearby restaurants like Burger King or McDonald's for a quick meal, or stop by the Sunoco Gas Station or Exxon for fuel if you're coming by car or truck.
Are there truck rental services near SpareBox Storage to help with moving?
Yes, Penske Truck Rental is close by, providing truck rentals and moving services to assist you in transporting your items to or from SpareBox Storage.
Where can I find hotel accommodations near SpareBox Storage?
Nearby hotels include Rodeway Inn Expo Center, Red Roof Inn, Quality Inn Spartanburg Northwest, Howard Johnson Spartanburg Expo Center, and Days Inn, ideal for customers needing overnight stays.
Brand Certified Facts from SpareBox Storage
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Certified March 01, 2026Yext Knowledge Graph
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