Brand Certified
Lowe's Home Improvement
4.0(2708 reviews)
Certified by Lowe's Home Improvement • Mar 01, 2026
Business Details
120 E. Blackstock Road, Spartanburg, SC
29301, United States
Certified by Lowe's Home Improvement • Mar 01, 2026
(864) 216-4934
Certified by Lowe's Home Improvement • Mar 01, 2026
https://www.lowes.com/store/SC-Spartanburg/2595
Certified by Lowe's Home Improvement • Mar 01, 2026
About
Certified by Lowe's Home Improvement • Mar 01, 2026
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Find everything you need for home upgrades at Lowe’s in Spartanburg, SC, your trusted & nearby home improvement store. From high-quality appliances and energy-efficient refrigerators to essential plumbing supplies, hardware, tools, vanities, tile and luxury vinyl plank flooring, our store offers a complete selection for any project. Visit your nearest Lowe’s store to explore seasonal décor, Christmas trees, outdoor lighting, patio sets and power equipment designed to enhance both indoor and outdoor areas. Whether you’re handling a DIY project or overseeing a full renovation, Lowe’s provides expert assistance, reliable products and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Certified by Lowe's Home Improvement • Mar 01, 2026
Hours
Certified by Lowe's Home Improvement • Mar 01, 2026
Reviews
4.0
2,708 reviews
5 stars
1,466
4 stars
614
3 stars
217
2 stars
117
1 star
294
What are people saying?
AI-generated from recent customer reviews
Customer Service
While some employees provided excellent assistance, many customers reported difficulty in finding help and experienced rude or dismissive behavior from staff.
Product Availability
Customers frequently noted issues with product availability and inventory discrepancies, leading to frustration when items were not in stock as indicated.
Store Cleanliness
The store was generally described as clean and organized, with some customers appreciating the layout and ease of finding items.
Checkout Experience
Many customers expressed dissatisfaction with the self-checkout process and the lack of traditional cashiers, feeling it detracted from customer service.
- DWDan WyattFeb 24, 20265.0This review is long over due. The Lowe’s on East Blackstock Rd in Spartanburg should be the flagship location on training employees and new hires on how to provide exceptional customer service. The employees we encountered on our visit were all very polite and friendly and provided informative answers and feedback. We want to give a shout out to several employees who without a doubt went above and beyond to help us. Nate and Teresa, in the flooring department answered all of our questions and gave excellent details for us to choose the carpeting and padding we needed. Nate takes a genuine interest in helping us out and followed up a couple days later to see if we had any further questions. Christy, manager, helped out so much with choosing the bathroom cabinet and the various options we had to choose from. After deciding on the bathroom cabinet she also helped us with several other items on our list of remodeling concerns we had. Lowe’s on Blackstock is now our go to location for any and all of our home projects.
- PMPicture MeFeb 10, 20264.0I love the mini buckets bring back the pink
- PPPauletteFeb 4, 20265.0August from flooring went above and beyond helping me find the items I needed! Love her!!!
- JJJared JancicFeb 2, 20265.0Steve at the Pro desk is the man to get you project started and finished!
- MMmatthewJan 24, 20261.0Tried to get assistance at 8:40pm, needed help with making a key. I asked one of the 4 cashiers at the self checkout if they could watch my keys while I break this 20 dollar bill because they refused to do it at self checkout. The cashier refused my request so I had to go to customer service and risk the chance of my keys being stolen. I had to wait 15 minutes after they called a manager to assist me, and the keys never got made because I was swiftly rushed out the door due to them closing and the machine timed out and didn’t issue a refund of any sort. Lost 15 dollars and my time. It would’ve been helpful if they weren’t fully closed down 20 minutes prior to their actual closing time. Or if a single employee would go out of their way to help. Definitely will never return to this lowes again.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
Brand Certified Facts from Lowe's Home Improvement
Lowe's Home Improvement partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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