Business Details
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Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Spartanburg, SC Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.1
2,582 reviews
5 stars
1,394
4 stars
602
3 stars
205
2 stars
109
1 star
272
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees are praised for their helpfulness, many customers report poor service, lack of assistance, and unprofessional behavior from staff.
Product Availability
Customers frequently express frustration over items being out of stock or not available as indicated online, leading to wasted trips and dissatisfaction.
Store Cleanliness
The store is generally noted for being clean and well-organized, contributing positively to the shopping experience.
Curbside Pickup Issues
Curbside pickup experiences are often criticized for long wait times and poor communication, with many customers reporting delays.
Helpful Staff
Certain employees receive commendations for going above and beyond to assist customers, indicating that there are positive interactions despite overall service issues.
- CTCharles ThompsonNov 14, 20255.0Corporate needs to recognize the supervisor Ray. This gentleman was standing outside in the cold, to ensure all this employees and associates safely walked inside the store. This is what leaders do and real men. I respect that man.
- ACAimeeAnn CrumNov 8, 20252.0Usually one of my favorite places to be is in any Lowe's. Today just took me for a loop. We came specifically for some plywood, the layout does not match what it says it is online so after 30 minutes of hunting we find the sheets we came for. Nothing is labeled and there is no sense of order at all. The sheets we grab are stamped with the same dimensions and brand as we had picked out before arriving. We get in line and the poor girl at the register (Nicole) has 5 customers counting us waiting while another man (James) is sitting at the desk near her messing on his phone. No it was for sure not the work scanner they have, it was his phone. He walks off while we are waiting. We finally get to the register and they ring up almost double the price as listed online. We tell Nicole something is wrong and she explains about the stripe system and we tell her we want the ones we looked at online. She was truly pleasant and helpful. She called James to come back to help. He argues that im looking at the wrong thing while he's scanning every barcode in his book trying to find the same price, not worried about finding the right product. Finally I find the right part number in his book which he tells me isn't the right one AGAIN. Then he scans it and it's the same price (and part number) as the one I was looking at. He says well thats not what you have there. I say I understand that. There's no organization or labels anywhere except the stuff up high thats still bundled and he shrugs. I ask can he help us find the right one and he laughs and says "yeah, sure" my husband goes to help since they aren't light and we wanted 3 sheets. James finally finds the ones we wanted, still with no signs or labels and not even near the other sheets of the same brand. They have to move 7 sheets of a different size/Brand off the ones we wanted just to get to them. Between the lack of organization, lack of labels and James's appalling customer service skills it's a wonder if we don't switch to the second rate Home Depot for future projects.
- GLGustavo LoraNov 3, 20255.0Came to Lowe's with my daughter in search of items for a bathroom renovation. Our search was a breeze thanks to Danny. He helped us find everything we needed, ensured we were satisfied with the price and quality, and was very kind to us. We hope to see him again
- JJJessNov 3, 20255.0Came to Lowe’s with my dad to search for items for a bathroom renovation. We were worried we wouldn’t find what we were looking for but we were thankfully helped by Danny. He was so helpful and kind to us! We were able to leave with everything we needed WHILE saving money thanks to Lowe’s Pro Rewards. We hope to run into him again, THANK YOU DANNY!
- NCNataliya CheyOct 30, 20255.0Had been working on the construction project for a couple of months now and needed support and assistance from my local Lowes very often. Must say, the Pro team rocks here! Steven has been the most helpful EVERY TIME, and, seems not only to me! I literally felt like the Lowes Pro team here was like a part of my crew, who cared about my project! Thank you!
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products does Lowe's Home Improvement in Spartanburg, SC offer?
Lowe's offers a wide range of products including paint, patio furniture, home décor, tools, flooring, appliances, plumbing supplies, decking, grills, lumber, outdoor and gardening equipment, bathroom storage, and more.
What are the operating hours for Lowe's Home Improvement in Spartanburg?
Lowe's is open from 6:00 AM to 9:00 PM Monday through Saturday and 8:00 AM to 8:00 PM on Sundays. Hours may vary on holidays.
Does Lowe's Home Improvement offer in-store pickup and delivery services?
Yes, Lowe's offers both in-store pickup and delivery services for customers.
How can I check the status of my order placed at Lowe's Home Improvement?
You can check your order status online by entering your order number or by logging into your MyLowe's account. Email updates are also sent if your order status changes.
What are the payment options available at Lowe's in Spartanburg?
Lowe's accepts various payment methods including American Express, Cash, Check, Diners Club, Discover, MasterCard, and Visa.
Does Lowe's Home Improvement provide installation services?
Yes, Lowe's offers a variety of installation services such as appliances installation, flooring installation, blinds, cabinetry, countertops, doors, windows, HVAC, and more.
Is Lowe's Home Improvement wheelchair accessible?
Yes, the store provides wheelchair accessible parking and onsite services suitable for customers with mobility needs.
What nearby places can I visit when shopping at Lowe's Home Improvement in Spartanburg?
Nearby places include Blue Rhino Propane Exchange for propane needs, minuteKEY and Minute Key for key and locksmith services, and Banfield Pet Hospital for veterinary care.
Are there dining options near Lowe's Home Improvement in Spartanburg?
Yes, nearby dining options include Corona Mexican Restaurant, O'Charley's American Restaurant, Firehouse Subs for sandwiches, Pizza Hut, and Crumbl for desserts.
What electronics and mobile services are available near Lowe's Home Improvement?
Nearby you can find Best Buy and Geek Squad for electronics and repair services, Verizon and T-Mobile stores for mobile phone needs, and Batteries Plus Bulbs for lighting and automotive accessories.