Lowe's Home Improvement

4.1
1664 reviews

About

Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Spartanburg, SC Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Lowe's Home Improvement
2079 East Main Street, Spartanburg, SC
29307, United States

Hours

Reviews

4.1
1,569 reviews
5 stars
879
4 stars
371
3 stars
121
2 stars
50
1 star
148

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a significant decline in customer service quality, with many customers reporting unhelpful staff and poor management responses.

Product Availability

Customers appreciate the wide selection of products available, but there are frequent complaints about items not being in stock or difficulties in locating them.

Checkout Experience

Many reviews express frustration with the self-checkout process and long wait times, suggesting a need for more staffed checkout options.

Delivery Issues

Numerous customers reported significant problems with delivery and installation services, leading to dissatisfaction and delays.

Staff Helpfulness

While some customers praised individual staff members for their helpfulness, overall experiences vary widely, with many noting a lack of assistance when needed.
  • MS
    mark sisk
    Oct 31, 2025
    5.0
    Basic home repair store.
  • MK
    Mariia Konstantynova
    Oct 14, 2025
    1.0
    It was horrible experience with manager exactly at this store! I made my order and asked for keeping some parts of it for an hour because of my small car and they just cancelled it! The manager Shaun made something wrong and I was have to solved an issue by my own because Shaun just was denying workers fault and don’t want to give me back the rest of my order!!!! Never will buy something in this store again!
  • TG
    Tyler Graydon
    Sep 13, 2025
    5.0
    Found what I needed at a descent price. In and out in less than 10 min.
  • JR
    Jason Ruppe
    Aug 19, 2025
    1.0
    3rd time here attempting to get paint in the paint area and so far this attempt is going just as bad. I am writing this review as I stand here in wait. The "help me" button is not working at this are so I am just standing here in wait for paint that I must have today for a project per work.
  • BM
    brandon miller
    Aug 15, 2025
    2.0
    Carefully read extended warranty terms. Got Shafted recently, they would not take it back in store. You have to call a third party and go through a bunch of hoops.

Frequently Asked Questions About Lowe's Home Improvement

How do I find a product online?

Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.

How do I check my order status?

Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.