Lowe’s in Spartanburg, SC is the go-to home improvement store near you for affordable, year-round project essentials. Shop major appliances, energy-efficient refrigerators, hardware, plumbing essentials, vanities, tools, durable tiles and luxury vinyl planks to upgrade your home. Find seasonal favorites like Christmas trees, holiday décor and outdoor lights to refresh your backyard, or enhance your outdoor space with patio furniture and power equipment at your nearby Lowe’s store. Whether tackling a DIY project or a pro renovation, Lowe’s offers expert advice, convenient shopping, and everyday value on trusted brands. Visit your nearest Lowe’s store or shop online today.
Many customers reported poor experiences with customer service, citing rude staff and lack of assistance.
Product Availability
Customers frequently encountered issues with product availability and stock discrepancies.
Checkout Experience
Numerous reviews highlighted frustrations with self-checkout and long wait times at registers.
Management Issues
Several reviews mentioned dissatisfaction with management's handling of customer concerns and complaints.
Positive Staff Interactions
Despite negative experiences, some customers praised individual staff members for their helpfulness and friendliness.
DS
Donna Smith
Jan 2, 2026
4.0
Nice
JR
James Rodriguez
Dec 23, 2025
2.0
Everyone is a thief these days, at least thats what Lowe's thinks. Went with my family of four to pick up some things for a project. 2 of the items were locked up. One cost $62 and the other $39 dollars. I was told I would have to be accompanied to the register with them. I am a rewards member and a store credit card holder but this doesn't matter, obviously we are all thieves who bring our family with us to steal $100 dollars of products. I will begin to seriously scrutinize if I want to use Lowes for future products or not because of this.
DR
Donbass Region
Dec 12, 2025
1.0
I had the opportunity to shop at this store, and I asked for help from a female manager with short, gray hair, who looked to be about 45-50 years old. She was very rude, told me to find the item I needed myself, and I left the store. I don't recommend anyone go there or make purchases there.
11
18Irchik
Dec 10, 2025
1.0
Don’t waste your time shopping at 2079 E Main St, Spartanburg, SC 29307 location. Item showing in stock but they can’t find it or did not bother looking for thoroughly until the manager was involved. They don’t inspect their products and sell damaged items to customer. Manager with the gray short hair is very rude and is not good at her job.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Spartanburg?
You can find a wide range of home improvement products including appliances, bathroom supplies, building materials, flooring, garden tools, paint, patio furniture, and more at Lowe's Spartanburg store.
What services does Lowe's Home Improvement offer in Spartanburg?
Lowe's offers various installation services such as appliances installation, flooring installation, cabinetry, lighting, smart home devices, and more, along with free delivery, free haul away, easy returns, and easy exchanges.
What are the store hours for Lowe's Home Improvement in Spartanburg?
The store is open Monday to Saturday from 6:00 AM to 9:00 PM, and Sunday from 8:00 AM to 8:00 PM, with special holiday hours on certain dates.
Does Lowe's Spartanburg offer in-store pickup and delivery services?
Yes, Lowe's in Spartanburg offers both in-store pickup and delivery services for customer convenience.
How can I check the status of my order from Lowe's Home Improvement?
You can check your order status online by entering your order number or logging into your MyLowe's account. Email updates will be sent if your order status changes.
What payment options are accepted at Lowe's Spartanburg?
Lowe's accepts payment via American Express, cash, check, Diners Club, Discover, Mastercard, and Visa cards.
Are there any nearby restaurants I can visit before or after shopping at Lowe's Spartanburg?
Yes, nearby restaurants include Golden Chick, Sonic Drive-In, Popeyes Louisiana Kitchen, and IHOP, offering a variety of fast food and dining options.
Where can I get automotive parts and services near Lowe's Spartanburg?
Nearby automotive stores like Advance Auto Parts and AutoZone offer parts and repair services close to Lowe's, making it convenient to handle vehicle needs alongside your home improvement shopping.
Are there nearby fitness centers close to Lowe's Home Improvement in Spartanburg?
Yes, you can visit nearby gyms such as Golds Gym and D1 Training Spartanburg for fitness and sports instruction.
How can I find discounts and coupons for Lowe’s Home Improvement?
You can use the Lowe's app available on the Apple App Store or Google Play Store, or visit their savings page online for the latest coupons and deals.