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Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
As the trusted home improvement store near you, Lowe’s in Simpsonville, SC offers everything to refresh, repair, or upgrade your home. From major appliances and energy-efficient refrigerators to plumbing supplies, hardware, tools, vanities, tiles and luxury vinyl plank flooring, you’ll find all the essentials in one place. Stop by your nearest Lowe’s store for seasonal décor, Christmas trees, outdoor lights, patio furniture, and power equipment that enhance any indoor or outdoor space. Whether you’re tackling a DIY project or a full remodel, Lowe’s offers expert support, reliable brands, and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.0
2,417 reviews
5 stars
1,313
4 stars
533
3 stars
201
2 stars
91
1 star
279
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees received praise for their helpfulness, many customers reported poor service and long wait times.
Product Availability
Several customers expressed frustration over items being out of stock or not available as advertised, leading to disappointment.
Store Cleanliness
Many reviews highlighted the store's cleanliness and organization, contributing positively to the shopping experience.
Delivery Issues
Numerous complaints were made regarding delivery problems, including damaged items and poor communication about delivery schedules.
Employee Knowledge
While some employees were noted for their expertise and assistance, others were criticized for lacking knowledge about products.
- KMK McCraryDec 30, 20251.0Poor customer service. I placed a curbside order they marked it as out of stock as she told me it was a miscount in the system. However when I was walking in the store you had 202 in stock so I went to try and purchase them with my gift card that should have been credited because she canceled my online order well I could not because she sent my refund to corporate and it will be mailed to me. The manager pretty much said oh we’ll pay with something else or don’t get the item even though it was the associates fault for not doing her job and looking for my order. All she did was get rid of my order without even looking for the items. People stop being lazy and do your job or you will loose more business than just mine and my company.
- JJJ JDec 15, 20254.0If you've been to Lowe's lately you've likely given up on any form of customer service. Well, you don't have to. Majority of staff are willing to help you if you ask. Pickups can be a little chaotic at times but the store is clean and things are where they're supposed to be. Can usually find what you went for.
- IIIvanDec 6, 20255.0I love Lowe's and am reticent to call it a hardware store because that's but a part of what they have to offer and they do offer comprehensive merchandise for a hardware store but it's a store with style and quality on everything they do. They take it a step further than any other hardware store and inch out into market style.
- ILivey leagueDec 6, 20251.0Zero stars for allowing License Plate Readers to be installed on there "private property". These Readers secretly track everyone that goes by them, and stores all of your travels in a database. Which can be accessed by the police and other agencies anytime without cause.
- UCUwakwe ChukwuDec 5, 20255.0Mr. Freddy helped me professionally today when I came to buy Fauset unlit and bath tub supplies. He’s very smiling and courteous and knowledgeable in the work. He took me to all the places I needed to get my stuff, and he was very patient with me. He’s quite kind!
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products can I find at Lowe's Home Improvement in Simpsonville, SC?
You can find appliances, bathroom supplies, building materials, electrical supplies, flooring, garden tools, grills, hardware, home décor, kitchen items, lighting, lawn equipment, paint, plumbing essentials, tools, windows, doors, and more.
What are the operating hours for Lowe's Home Improvement in Simpsonville?
Lowe's is open Monday through Saturday from 6:00 AM to 9:00 PM, and Sunday from 8:00 AM to 8:00 PM. Holiday hours may vary.
Does Lowe's in Simpsonville offer pickup and delivery services?
Yes, Lowe's offers both in-store pickup and delivery services for your convenience.
How can I check the status of my order from Lowe's?
You can check your order status online by entering your order number or by logging into your MyLowe's account. Email updates are also sent when your order status changes.
What payment options are available at Lowe's Home Improvement?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, MasterCard, and Visa.
Are there installation services available at the Simpsonville Lowe's store?
Yes, Lowe's provides a variety of installation services including appliances, flooring, cabinetry, lighting, roofing, windows, and more.
Is Lowe's Simpsonville accessible for customers with disabilities?
Yes, the store has wheelchair accessible parking and offers onsite services to accommodate customers with disabilities.
What nearby locksmith services are available near Lowe's Simpsonville?
Nearby locksmith services include minuteKEY and KeyMe Locksmiths, which can assist with key copying and lock services conveniently close to Lowe's.
What are some nearby dining options to visit before or after shopping at Lowe's?
Nearby restaurants include Cracker Barrel Old Country Store, Arizona's Grill and Drinkery, Arizona Steakhouse, and Arizona Handcrafted Fare and Drink Co., offering a variety of dining experiences in the area.
Where can I find medical services near Lowe's in Simpsonville?
Nearby medical facilities include Stoneview Internal Medicine, Bon Secours - St. Francis Emergency Center at Simpsonville, Upstate Cardiology - Simpsonville, and Bon Secours - Piedmont Orthopedics at Simpsonville.