Brand Certified
Lowe's Home Improvement
4.0(2651 reviews)
Certified by Lowe's Home Improvement • Mar 01, 2026
Business Details
3958 Grandview Drive, Simpsonville, SC
29680, United States
Certified by Lowe's Home Improvement • Mar 01, 2026
(864) 962-0671
Certified by Lowe's Home Improvement • Mar 01, 2026
https://www.lowes.com/store/SC-Simpsonville/0528
Certified by Lowe's Home Improvement • Mar 01, 2026
About
Certified by Lowe's Home Improvement • Mar 01, 2026
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
As the trusted home improvement store near you, Lowe’s in Simpsonville, SC offers everything to refresh, repair, or upgrade your home. From major appliances and energy-efficient refrigerators to plumbing supplies, hardware, tools, vanities, tiles and luxury vinyl plank flooring, you’ll find all the essentials in one place. Stop by your nearest Lowe’s store for seasonal décor, Christmas trees, outdoor lights, patio furniture, and power equipment that enhance any indoor or outdoor space. Whether you’re tackling a DIY project or a full remodel, Lowe’s offers expert support, reliable brands, and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Certified by Lowe's Home Improvement • Mar 01, 2026
Hours
Certified by Lowe's Home Improvement • Mar 01, 2026
Reviews
4.0
2,651 reviews
5 stars
1,444
4 stars
558
3 stars
222
2 stars
99
1 star
328
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a significant number of customers experienced poor customer service, including unhelpful staff and long wait times.
Staff Friendliness
Some customers praised specific employees for their helpfulness and friendliness, highlighting positive interactions.
Product Availability
Several reviews mentioned issues with product availability and fulfillment, particularly with online orders and curbside pickups.
Store Cleanliness
Many customers noted that the store was clean and well-organized, contributing to a positive shopping experience.
Delivery Issues
Customers reported problems with delivery, including damaged items and poor communication regarding installation schedules.
- GGGraham GannerFeb 15, 20261.0Worst customer service from the managers. Mislabeled clearance products, won't honor the marked prices. No honor.
- DDDaraFeb 10, 20265.0We love this Lowes and so does our boy Malachite when we walk him in here. The staff are VERY friendly and always treat our dog like a star! He loves his new bed he got there too! Very sturdy!
- CCCloverFeb 9, 20261.0*edit- after three support tickets, zero follow up. We’re rebuilding after Hurricane Helene and only use Lowe’s. Headed to Home Depot from now on. My husband went to get paint. Waited 10-15min for a female employee w/o identification or uniform. She admitted she didn’t know how to paint match. Called for help. Zack is radioed and replies “I guess I can help you before my shift ends”. Female employee talks extremely negatively about Zack. Zack gets the paint. After he leaves more terrible things said about him - apparently Zack’s fiancé is the manager and he gets away with a lot. (None of this is appropriate for customer interaction). My husband is asked for his phone number at the end of the transaction. When he mentioned his wife and her wedding ring, she said her husband doesn’t mind. What are yall doing, Lowe’s? Nepotism and sexual harassment with customers? Hateful employees that openly degrade your business? On the phone with support to cancel my Lowe’s card. I’d rather hand grind paint out of berries than support miserable staff and management.
- TPturbojet poweredFeb 8, 20261.0Tried to purchase a washing machine for a elderly family member that lives in simpsonville. I live out of state and was going to pay for it over the phone and have it delivered and set up. After trying to call somebody in appliances for over an hour, I finally got an associate on the phone. This guy proceeded to give me every excuse on why I couldn't purchase the washing machine and all the roadblocks of having it delivered and installed up to and including that I couldn't pay for it over the phone It had to be done online. I contacted a different lowe's in that area although it was further away and the deal was done in no time. Paid for the appliance over the phone,It was delivered and set up the next day with no issues. Obviously the lowe's in simpsonville could care less about my business ,So I can care less about giving them my money.
- PCPJ ChildersFeb 3, 20265.0They have a little bit of everything you might need for your home or yard. I purchased my vinyl fence from Lowes. Looks great!
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products can I find at Lowe's Home Improvement in Simpsonville, SC?
You can find appliances, bathroom supplies, building materials, electrical supplies, flooring, garden tools, grills, hardware, home décor, kitchen items, lighting, lawn equipment, paint, plumbing essentials, tools, windows, doors, and more.
What are the operating hours for Lowe's Home Improvement in Simpsonville?
Lowe's is open Monday through Saturday from 6:00 AM to 9:00 PM, and Sunday from 8:00 AM to 8:00 PM. Holiday hours may vary.
Does Lowe's in Simpsonville offer pickup and delivery services?
Yes, Lowe's offers both in-store pickup and delivery services for your convenience.
How can I check the status of my order from Lowe's?
You can check your order status online by entering your order number or by logging into your MyLowe's account. Email updates are also sent when your order status changes.
What payment options are available at Lowe's Home Improvement?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, MasterCard, and Visa.
Are there installation services available at the Simpsonville Lowe's store?
Yes, Lowe's provides a variety of installation services including appliances, flooring, cabinetry, lighting, roofing, windows, and more.
Is Lowe's Simpsonville accessible for customers with disabilities?
Yes, the store has wheelchair accessible parking and offers onsite services to accommodate customers with disabilities.
What nearby locksmith services are available near Lowe's Simpsonville?
Nearby locksmith services include minuteKEY and KeyMe Locksmiths, which can assist with key copying and lock services conveniently close to Lowe's.
What are some nearby dining options to visit before or after shopping at Lowe's?
Nearby restaurants include Cracker Barrel Old Country Store, Arizona's Grill and Drinkery, Arizona Steakhouse, and Arizona Handcrafted Fare and Drink Co., offering a variety of dining experiences in the area.
Where can I find medical services near Lowe's in Simpsonville?
Nearby medical facilities include Stoneview Internal Medicine, Bon Secours - St. Francis Emergency Center at Simpsonville, Upstate Cardiology - Simpsonville, and Bon Secours - Piedmont Orthopedics at Simpsonville.
Brand Certified Facts from Lowe's Home Improvement
Lowe's Home Improvement partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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- Legal business name
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