Business Details
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Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Simpsonville, SC Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.0
2,397 reviews
5 stars
1,296
4 stars
531
3 stars
203
2 stars
91
1 star
276
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees received praise for their helpfulness, others were criticized for being unresponsive or unhelpful.
Product Availability
Customers expressed frustration over product availability and issues with online inventory not matching in-store stock.
Delivery Issues
Several reviews highlighted problems with damaged deliveries and poor handling of returns, leading to dissatisfaction.
Store Experience
The store is generally described as clean and organized, but some customers reported long wait times and difficulty finding assistance.
Employee Recognition
Certain employees were specifically commended for their exceptional service, indicating that individual staff can positively impact customer experiences.
- MSMichael Schmitt2 days ago1.0Zero customer service. Not coming back. Shopping at the orange box from now on
- THTeresa HertelNov 17, 20255.0Shoutout to Michael and Adrian at Lowe’s on Grandview Rd in Simpsonville. They exeeded my expectations in helping me purchase a large arborvitae tree. Thank you both gentlement!
- ASAl SkillmanNov 6, 20253.0I enjoyed the shopping but the cashier was pretty much rude I'd have to say you could be just a bad day in general but that's how my experience was unfortunately
- TRTracy RobinsonNov 5, 20255.0I went to this location to purchase a couple bags of mulch. Juan in garden was extremely helpful. He was very friendly, and he not only loaded my mulch on the shopping cart but also assisted me with loading it in my vehicle after laying down a plastic to help prevent spillage in my truck. He went over and beyond the call of duty. The cashier in garden was also very friendly
- MZMegan ZigrangOct 29, 20255.0Anne in blinds was a huge help to me today, brainstorming and finding items to help me with a project when my plan was unclear. Even items outside her department, above and beyond. 10/10 great experience
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products can I find at Lowe's Home Improvement in Simpsonville, SC?
You can find appliances, bathroom supplies, building materials, electrical supplies, flooring, garden tools, grills, hardware, home décor, kitchen items, lighting, lawn equipment, paint, plumbing essentials, tools, windows, doors, and more.
What are the operating hours for Lowe's Home Improvement in Simpsonville?
Lowe's is open Monday through Saturday from 6:00 AM to 9:00 PM, and Sunday from 8:00 AM to 8:00 PM. Holiday hours may vary.
Does Lowe's in Simpsonville offer pickup and delivery services?
Yes, Lowe's offers both in-store pickup and delivery services for your convenience.
How can I check the status of my order from Lowe's?
You can check your order status online by entering your order number or by logging into your MyLowe's account. Email updates are also sent when your order status changes.
What payment options are available at Lowe's Home Improvement?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, MasterCard, and Visa.
Are there installation services available at the Simpsonville Lowe's store?
Yes, Lowe's provides a variety of installation services including appliances, flooring, cabinetry, lighting, roofing, windows, and more.
Is Lowe's Simpsonville accessible for customers with disabilities?
Yes, the store has wheelchair accessible parking and offers onsite services to accommodate customers with disabilities.
What nearby locksmith services are available near Lowe's Simpsonville?
Nearby locksmith services include minuteKEY and KeyMe Locksmiths, which can assist with key copying and lock services conveniently close to Lowe's.
What are some nearby dining options to visit before or after shopping at Lowe's?
Nearby restaurants include Cracker Barrel Old Country Store, Arizona's Grill and Drinkery, Arizona Steakhouse, and Arizona Handcrafted Fare and Drink Co., offering a variety of dining experiences in the area.
Where can I find medical services near Lowe's in Simpsonville?
Nearby medical facilities include Stoneview Internal Medicine, Bon Secours - St. Francis Emergency Center at Simpsonville, Upstate Cardiology - Simpsonville, and Bon Secours - Piedmont Orthopedics at Simpsonville.