Extra Space Storage

4.8
215 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreAutomobile Storage FacilityRecords Storage Facility
Store your belongings at Extra Space Storage on 2613 Woodruff Rd in Simpsonville, SC today! Our large selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, exceptional security, ADA compliant, deliveries accepted, multiple entrance/exit gates, non climate controlled units available, parking spaces, elevator access, wide drive isles, commercial tenants, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
2613 Woodruff Rd, Simpsonville, SC
29681, United States

Hours

Reviews

4.8
215 reviews
5 stars
199
4 stars
5
3 stars
3
2 stars
1
1 star
7

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff, especially Kay and Karen, received high praise for being friendly, helpful, and knowledgeable, making the rental process easy and stress-free.

Cleanliness

The facility is consistently described as clean, well-maintained, and secure, contributing to a positive customer experience.

Safety

Customers feel safe using the facility, noting features like gated entry and surveillance cameras.

Mixed Experiences

While most reviews are positive, there are a few negative experiences reported, particularly regarding interactions with certain staff members.

Value

Customers appreciate the competitive pricing and special offers, although some expressed concerns about rising rates over time.
  • SH
    Sherry Hatcher
    5 days ago
    5.0
    Great experience with Kay and Extra Space Storage. Kay was flexible with us while we moved. The space is perfect for our needs. Everything went smoothly. I can recommend this Extra Space Storage location.
  • EW
    Eric Walsh
    Nov 16, 2025
    5.0
    Great staff, very clean environment and competitive rates for storage units; with senior discounts and an initial monthly reduction in rate promotion.
  • PA
    Proud American
    Nov 13, 2025
    5.0
    Excellent customer service, clean well lit facilities, good location...I wish it was a little cheaper but it is comparable to their competition so I'm happy to continue to keep my stuff here!
  • AP
    Andrew Pigott
    Nov 11, 2025
    1.0
    I was initially very happy. I moved from a facility I had been with down the road (Prime Storage) for over 8 years. Extra Space gave me a competitive rate and I moved over. Three months later they levied a 60% increase on my account. Claiming this was market related. I had no notice, no choice, although they claim to have sent a letter in the post, which is strange as all my invoices and agreements came via email. Obviously I never received any letter, but hey I can’t argue that. Please be very careful selecting this company as they are dishonest and deceive you out of your hard earned money. They are taking advantage of good people. This is well planned out strategy, the employees have been very well trained on how to answer and reply to complaints. They know that moving out is a pain. Now I have to get my stuff and move out as I won’t support companies that are not honest and don’t treat customers with the respect they deserve. Probably will get some sort of notice now that they are canceling my lease anyway… be warned.
  • TJ
    Tom Joseph
    Nov 5, 2025
    5.0
    Very friendly and intelligent young lady,Kay, followed up with me and closed the deal Smart employee

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.