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Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Lowe’s in Seneca, SC is the go-to home improvement store near you for affordable, year-round project essentials. Shop major appliances, energy-efficient refrigerators, hardware, plumbing essentials, vanities, tools, durable tiles and luxury vinyl planks to upgrade your home. Find seasonal favorites like Christmas trees, holiday décor and outdoor lights to refresh your backyard, or enhance your outdoor space with patio furniture and power equipment at your nearby Lowe’s store. Whether tackling a DIY project or a pro renovation, Lowe’s offers expert advice, convenient shopping, and everyday value on trusted brands. Visit your nearest Lowe’s store or shop online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.2
1,670 reviews
5 stars
941
4 stars
382
3 stars
159
2 stars
51
1 star
137
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor experiences with customer service, citing unhelpful or rude staff and long wait times for assistance.
Product Issues
Several reviews mentioned problems with defective products and difficulties with returns, particularly regarding warranties and delivery.
Store Cleanliness
Some customers appreciated the cleanliness and organization of the store, noting it as a positive aspect of their shopping experience.
Staff Helpfulness
While there were complaints about service, some customers praised specific employees for their helpfulness and product knowledge.
- WWWizzardOfPaws6 days ago2.0Good luck getting any one in any department to answer the phone. You can't even leave a message for a call back.
- HWHayden WilsonDec 30, 20251.0Refused to take back a boxed item sold broken because it was a seasonal item.
- LLlaneyDec 21, 20252.0i’ve always loved lowe’s and the products but i’m so dissapointed. i work in customer service so i 100% understand having bad days but a woman named kasey or kasie helped us the other week and acted like we were inconviencing her for asking for help. she had such a horrible attitude whenever we asked a question and it makes me sad that lowe’s doesn’t strive for customer service like other places do. i would never leave a review like this because i absolutely get having a bad day or a stressful work day but you shouldn’t take it out on customers who need help!
- SLSammie LipscombDec 9, 20251.0I bought a GE electric stove that was delivered to my house on November 30. I just now opened the oven door and it fell off. I'm on hold to speak to customer service.
- PKPaul Kurtz1Nov 21, 20251.0Debated giving a 1-star; Contractor Pro Desk (Kayla is terrible), probably the worst run team in the Southeast; More interested in signing you up for credit cards than actually giving quotes or assisting; Kayla is both A-D-D and forgetful, cant remember anything; Absolutely will do business with Home Depot or anybody else besides Lowe's.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products does Lowe's Home Improvement in Seneca offer?
Lowe's offers a wide range of products including appliances, bathroom supplies, building materials, flooring, garden tools, grills, hand tools, lighting, lumber, paint, patio furniture, plumbing supplies, tools, and more.
What are the operating hours of Lowe's Home Improvement in Seneca, SC?
Lowe's is open Monday through Saturday from 6:00 AM to 9:00 PM, and Sunday from 9:00 AM to 8:00 PM.
Does Lowe's offer pickup and delivery services?
Yes, Lowe's provides both in-store pickup and delivery services for customers.
How can I check the status of my Lowe's order?
You can check your order status online by entering your order number or logging in to your MyLowe's account. Email updates will be sent if your order status changes.
What is the return policy for items purchased at Lowe's?
Most items can be returned within 90 days. Online purchases can be started for return through your Order History. In-store returns require proof of purchase at the customer service desk.
Which brands can I find at Lowe's Home Improvement?
Lowe's carries popular brands such as GE, Whirlpool, LG, Samsung, Frigidaire, Craftsman, Dewalt, Kobalt, Bosch, Kohler, Weber, and many more trusted names.
What payment options are accepted at Lowe's in Seneca?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa for payment.
What nearby services can I use when visiting Lowe's in Seneca?
Near Lowe's, you can find key and locksmith services at minuteKEY and Minute Key, shipping and courier services at UPS Access Point locations, and grocery needs at BI-LO and Food Lion stores.
Are there food options near Lowe's in Seneca?
Yes, nearby dining options include Skins hot dog restaurant, Baker's Dogs American restaurant, and China Wok for Chinese cuisine, all conveniently located close to Lowe's.
What attractions or facilities are nearby Lowe's that customers might visit before or after shopping?
Customers can visit Clemson University nearby for events or campus visits, or relax at Diva Nails & Spa and Planet Fitness close to Lowe's in Seneca.