Business Details
About
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Seneca, SC Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.2
1,655 reviews
5 stars
933
4 stars
381
3 stars
158
2 stars
48
1 star
135
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some customers praised helpful staff, others reported poor service and long wait times.
Product Availability
Customers frequently noted issues with product availability and stock levels, leading to frustration when items were not found as expected.
Staff Knowledge
Several reviews highlighted knowledgeable staff who provided valuable assistance, particularly in specific departments like plumbing and paint.
Store Organization
The store was generally described as clean and organized, although some customers experienced difficulties finding items.
Delivery Issues
Numerous complaints were made regarding delivery delays and poor communication regarding order status.
- PKPaul Kurtz12 days ago1.0Debated giving a 1-star; Contractor Pro Desk (Kayla is terrible), probably the worst run team in the Southeast; More interested in signing you up for credit cards than actually giving quotes or assisting; Kayla is both A-D-D and forgetful, cant remember anything; Absolutely will do business with Home Depot or anybody else besides Lowe's.
- CBChris BarnettNov 7, 20254.0Very nice employees, clean store help was easy to find.
- THtonya hopkinsOct 20, 20255.0Helpful staff
- MSMatthew SpellmanOct 15, 20255.0Shout out to Pierce for his paint knowledge!
- XHXavier HarlowOct 14, 20255.0There is this employee named Pierce, he is a guy that does that thing, and that is paint! I never have seen a person open cans so well and find the right paint, he adds the chef kiss to the color! Love that guy!
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products does Lowe's Home Improvement in Seneca offer?
Lowe's offers a wide range of products including appliances, bathroom supplies, building materials, flooring, garden tools, grills, hand tools, lighting, lumber, paint, patio furniture, plumbing supplies, tools, and more.
What are the operating hours of Lowe's Home Improvement in Seneca, SC?
Lowe's is open Monday through Saturday from 6:00 AM to 9:00 PM, and Sunday from 9:00 AM to 8:00 PM.
Does Lowe's offer pickup and delivery services?
Yes, Lowe's provides both in-store pickup and delivery services for customers.
How can I check the status of my Lowe's order?
You can check your order status online by entering your order number or logging in to your MyLowe's account. Email updates will be sent if your order status changes.
What is the return policy for items purchased at Lowe's?
Most items can be returned within 90 days. Online purchases can be started for return through your Order History. In-store returns require proof of purchase at the customer service desk.
Which brands can I find at Lowe's Home Improvement?
Lowe's carries popular brands such as GE, Whirlpool, LG, Samsung, Frigidaire, Craftsman, Dewalt, Kobalt, Bosch, Kohler, Weber, and many more trusted names.
What payment options are accepted at Lowe's in Seneca?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa for payment.
What nearby services can I use when visiting Lowe's in Seneca?
Near Lowe's, you can find key and locksmith services at minuteKEY and Minute Key, shipping and courier services at UPS Access Point locations, and grocery needs at BI-LO and Food Lion stores.
Are there food options near Lowe's in Seneca?
Yes, nearby dining options include Skins hot dog restaurant, Baker's Dogs American restaurant, and China Wok for Chinese cuisine, all conveniently located close to Lowe's.
What attractions or facilities are nearby Lowe's that customers might visit before or after shopping?
Customers can visit Clemson University nearby for events or campus visits, or relax at Diva Nails & Spa and Planet Fitness close to Lowe's in Seneca.