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Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
As the trusted home improvement store near you, Lowe’s in Rock Hill, SC offers everything to refresh, repair, or upgrade your home. From major appliances and energy-efficient refrigerators to plumbing supplies, hardware, tools, vanities, tiles and luxury vinyl plank flooring, you’ll find all the essentials in one place. Stop by your nearest Lowe’s store for seasonal décor, Christmas trees, outdoor lights, patio furniture, and power equipment that enhance any indoor or outdoor space. Whether you’re tackling a DIY project or a full remodel, Lowe’s offers expert support, reliable brands, and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.1
2,186 reviews
5 stars
1,160
4 stars
533
3 stars
180
2 stars
83
1 star
230
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some customers praised helpful staff, others reported long wait times and unresponsive employees.
Product Availability
Several customers expressed frustration over items being out of stock or not available, leading to dissatisfaction.
Delivery Issues
Numerous complaints were made regarding delivery problems, including wrong items delivered and poor communication about order status.
Store Condition
The store is generally described as clean and organized, but some customers noted issues with blocked aisles and unkempt areas.
Management Concerns
There are complaints about management's handling of customer service issues and policies, leading to negative experiences for some customers.
- MWMadison Whiteside2 days ago5.0Tiffany at Lowe’s was PHENOMENAL! This is coming from a customer who truly appreciates great service — and she exceeded every expectation. She was friendly, knowledgeable, and went above and beyond to make sure everything was perfect. Experiences like this are why I’ll keep coming back. If you’re shopping at Lowe’s, do yourself a favor and ask for Tiffany. 10/10! Thank you x10000 Tiffany!
- JAJ “Senhora Alex” Alex5 days ago1.0Too many items without a barcode----and Lowe's doesn't give their employees a way to work around it.
- TLTracy LeaboJan 5, 20262.0Ordered some items online - showed they had over 200 of these got a notification saying items were ready for pick up then get a call from someone at the store stating they didn’t have these items that they would be canceling the order. What? How is this possible, they need to fix some stuff that’s for sure.
- WVWilliam VandagriffJan 2, 20261.0I don't know what's going on with Lowe's in Rock Hill right now but I'm not happy with them they're starting to block the carport completely from one side so you can't even pull in with a trailer I understand people park there that shouldn't be parked there I get that but they shouldn't be blocking completely off making it making it very difficult for somebody to buy a trailer into there. Also the pro Services desk I'm in there this morning and there is four people standing at the desk one guy is a loader it's a younger black fellow and I don't know his name but I see him on the phone every time I come in here he's never doing nothing I think he should be fired he's getting paid to be on his phone when there's carts outside that nobody seems to be getting there's carts in the middle of the aisle blocking people walking through there I mean and it also there was an assistant manager at the pro service desk and she's acting like she did not care to take this next guy's order behind me now I'm not racist but this is also a black lady that's an assistant store manager that is disgusting. I'm ready to start going to Home Depot again
- FFFredoDec 4, 20251.0This is the worst Lowe’s I’ve even been too. I needed 30! Bags of fastset concrete I asked for there help to load with the forklift. They just brushed it off and said too do it myself. You have two forklifts just parked with lazy people walking all over it.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Rock Hill, SC?
You can find paint, patio furniture, home décor, tools, flooring, appliances, plumbing essentials, decking, grills, lumber, outdoor and gardening equipment, bathroom storage and more at Lowe's.
What are the store hours for Lowe's Home Improvement in Rock Hill?
Lowe's is open Monday through Saturday from 6:00 AM to 9:00 PM, and Sunday from 8:00 AM to 8:00 PM. Holiday hours may vary.
Does Lowe's in Rock Hill offer delivery and in-store pickup services?
Yes, Lowe's offers both in-store pickup and delivery services for customer convenience.
How can I check the status of my order placed at Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe’s account. Email updates will notify you of any status changes.
What is Lowe's return policy for items purchased online or in-store?
Most items can be returned within 90 days. Online purchases can be returned by starting the process in your Order History; in-store returns require proof of purchase at customer service.
What brands are available for appliances and tools at Lowe's in Rock Hill?
Lowe's carries trusted brands including GE, Whirlpool, LG, Samsung, Craftsman, Dewalt, Bosch, and many others for appliances and tools.
Are there any services like installation or assembly available at Lowe's?
Yes, Lowe's offers numerous installation services such as appliances, flooring, blinds, cabinets, decking, and more, along with assembly services.
What nearby places can I visit before or after shopping at Lowe's in Rock Hill?
Nearby you can visit Tractor Supply Co. for outdoor gear and gardening, Casa Del Agave Bar & Grill for Mexican cuisine, or Minute Key for key and locksmith services.
How can nearby stores like Tractor Supply Co. complement my visit to Lowe's?
Tractor Supply Co., nearby, offers outdoor gear and garden supplies, which complements Lowe's gardening and outdoor equipment, allowing you to shop for a wider range of items in one area.
Is there convenient fuel or automotive services near Lowe's in Rock Hill?
Yes, BP gas stations and Meineke Car Care for automotive repair and tire services are located nearby your visit to Lowe's, perfect for refueling or vehicle care needs.