Lowe's Home Improvement

3.6
2049 reviews

About

Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Orangeburg, SC Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Lowe's Home Improvement
2896 North Road Hwy 178, Orangeburg, SC
29118, United States

Hours

Reviews

3.6
1,917 reviews
5 stars
800
4 stars
365
3 stars
255
2 stars
149
1 star
348

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff often being unhelpful, rude, or dismissive.

Inventory Issues

Customers frequently reported discrepancies between online inventory and in-store availability, leading to frustration.

Store Management

Management was criticized for being unresponsive and ineffective, contributing to a negative shopping experience.

Staff Attitude

Many customers noted that staff members appeared disinterested or preoccupied, impacting their willingness to assist.

Positive Experiences

Despite the negative feedback, some customers praised individual employees for their helpfulness and professionalism.
  • JD
    Jessie Downes
    6 days ago
    4.0
    Got most of what you need.
  • RM
    Reuben Myers
    Nov 16, 2025
    1.0
    I hate to even give 1 star!!! I went to lowes in Orangeburg this morning to buy a stove and a washing machine. The girl employee told me they didn't have any washing machines or electric stoves in stock. Either she is just that lazy or Orangeburg lowes sucks that bad!!!! I will take that thousand plus dollars to a home Depot!!!
  • LH
    Louis H
    Nov 14, 2025
    1.0
    4” side grinder was reduced from $59 to $47 but at checkout I was charged $49. Went to service desk to get my$2 refund. I was refunded the original amount and then charged $47 +tax. I turned to leave and noticed that now, I was charged more than the original amount? Went back to service desk and explained that I did not receive my 5% discount for using my lowes card. I was as told by employee Fay that she could not give me two discounts and made some snide remarks to me. Will not be purchasing any from this store again.
  • JA
    Joyce Antley
    Oct 31, 2025
    5.0
    I ordered something online and chose store pick up. The process was quick and easy. Was helped at the customer service desk by Kenedra. She was very pleasant and helpful. Definitely worth having orders sent to the store.
  • CD
    Chloe Davis
    Oct 16, 2025
    1.0
    I brought a mango loco monster from Lowe’s TODAY. I opened the can and it has little white particles. I spent 10 minutes doing research and it was BAD. I wasted my money. $2.98 DOLLARS AND CENTS. That ruined my day because i haven’t had an energy drink in 2 weeks! i drunk a sip and it also made me feel weird. 1/10.

Frequently Asked Questions About Lowe's Home Improvement

How do I find a product online?

Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.

How do I check my order status?

Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.