As the trusted home improvement store near you, Lowe’s in Orangeburg, SC offers everything to refresh, repair, or upgrade your home. From major appliances and energy-efficient refrigerators to plumbing supplies, hardware, tools, vanities, tiles and luxury vinyl plank flooring, you’ll find all the essentials in one place. Stop by your nearest Lowe’s store for seasonal décor, Christmas trees, outdoor lights, patio furniture, and power equipment that enhance any indoor or outdoor space. Whether you’re tackling a DIY project or a full remodel, Lowe’s offers expert support, reliable brands, and everyday value. Shop in-store at a Lowe’s near you or online today.
Numerous reviews highlighted poor customer service, with staff being unhelpful, rude, or unavailable when assistance was needed.
Inventory Issues
Customers frequently reported discrepancies between online inventory and actual stock, leading to frustration and wasted trips.
Store Condition
The store was described as dirty and poorly organized, contributing to a negative shopping experience.
Mixed Employee Experiences
While some employees received praise for their helpfulness, many others were criticized for their lack of engagement and professionalism.
Delivery Problems
Several customers experienced issues with delivery services, including incomplete orders and poor communication regarding delivery status.
NS
Nikki French Smith
Jan 3, 2026
1.0
I wish they had some good competition on the weekends. It's hard to find anyone working that actually cares to help or even speak. Plan to wait and not find what you need.
TD
Thomas G Davis
Jan 2, 2026
1.0
There is nothing to say good about this store. I placed a carpet order was supposed to be delivered on January 1st. They asked to make sure that day would be fine with me. I replied yes I’ll make sure to be there. Now they’ve had about a month to prepare and have it delivered. Lowe’s is saying now they couldn’t load it on their box truck. Now I’ve waited a day traveling over waiting on the delivery that’s not. Coming until the 8th sitting at their store due to poor planning on their part. I’LL BET IF THE SHOE WAS ON THE OTHER FOOT THEY WOULD UPSET TOO.
So now I’m having to wait longer and waist more of my time. They should be held to a standard on waiting their customers time as we a held accountable for our poor planning. I’ve been a member since 1996 but I must say that it might cost a lot more but I’ll start going back to smaller businesses and cancel my card with them.
I know this probably won’t be looked at by many that being said if everyone would cancel and go somewhere else they just might get back to being there for their. Customers.
Thank you for reading.
TM
Tim Moore
Dec 28, 2025
1.0
The chemicals need to be gone through cause they have stuff leaking on shelves that made it hard breath
MR
Mark Richter
Dec 24, 2025
1.0
Horrible customer service. If you can find help.
LH
Louis H
Nov 14, 2025
1.0
4” side grinder was reduced from $59 to $47 but at checkout I was charged $49. Went to service desk to get my$2 refund. I was refunded the original amount and then charged $47 +tax. I turned to leave and noticed that now, I was charged more than the original amount? Went back to service desk and explained that I did not receive my 5% discount for using my lowes card. I was as told by employee Fay that she could not give me two discounts and made some snide remarks to me. Will not be purchasing any from this store again. Called the number they gave me to discuss this issue and received no answer as to what recourse would be taken to rectify this situation.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What are the typical store hours for Lowe's Home Improvement in Orangeburg, SC?
Lowe's in Orangeburg, SC is open Monday through Saturday from 6:00 AM to 9:00 PM, and Sunday from 8:00 AM to 8:00 PM.
Does Lowe's offer in-store pickup and delivery services?
Yes, Lowe's offers both in-store pickup and delivery services for your convenience.
How can I check the status of my Lowe's order?
You can check your order status online by entering your order number or logging into your MyLowe's account. Email updates will be sent if there are changes to your order status.
What brands can I find at the Orangeburg Lowe's store?
The store carries a variety of trusted brands including GE, Whirlpool, LG, Samsung, Craftsman, Dewalt, Moen, Kobalt, Weber, and many more.
What types of products are available at Lowe's Home Improvement in Orangeburg?
Products include appliances, bathroom supplies, building materials, flooring, garden tools, grills, hardware, lighting, lumber, paint, patio furniture, power tools, plumbing supplies, storage solutions, and more.
Does Lowe's provide installation services for the products they sell?
Yes, Lowe's offers installation services such as appliance installation, flooring installation, HVAC, cabinets, doors, windows, decking, and many other home improvement installations.
Are there any nearby food options if I shop at Lowe's in Orangeburg?
Yes, nearby food options include Dunkin', Tokyo Grill for Japanese cuisine, Tropical Smoothie Cafe for smoothies and health foods, and Subway sandwich shop.
What automotive services are available near Lowe's Orangeburg store?
Near Lowe's, you can find Tread Quarters Discount Tire, Tire Choice Auto Service Centers, Mavis Tires & Brakes, Take 5 Oil Change, and Frank's Car Wash Corporate for various automotive repairs and maintenance.
Where can I find key and locksmith services nearby when visiting Lowe's in Orangeburg?
Nearby key and locksmith services include minuteKEY and Minute Key, perfect for quick key copying and locksmith needs.
What payment methods does Lowe's Home Improvement in Orangeburg accept?
Lowe's accepts multiple payment options including American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa.