Lowe's Home Improvement

3.6
2054 reviews

About

Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
As the trusted home improvement store near you, Lowe’s in Orangeburg, SC offers everything to refresh, repair, or upgrade your home. From major appliances and energy-efficient refrigerators to plumbing supplies, hardware, tools, vanities, tiles and luxury vinyl plank flooring, you’ll find all the essentials in one place. Stop by your nearest Lowe’s store for seasonal décor, Christmas trees, outdoor lights, patio furniture, and power equipment that enhance any indoor or outdoor space. Whether you’re tackling a DIY project or a full remodel, Lowe’s offers expert support, reliable brands, and everyday value. Shop in-store at a Lowe’s near you or online today.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Lowe's Home Improvement
2896 North Road Hwy 178, Orangeburg, SC
29118, United States

Hours

Reviews

3.6
1,922 reviews
5 stars
801
4 stars
364
3 stars
256
2 stars
149
1 star
352

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being unhelpful, rude, or unavailable when assistance was needed.

Inventory Issues

Customers frequently reported discrepancies between online inventory and actual stock, leading to frustration and wasted trips.

Store Condition

The store was described as dirty and poorly organized, contributing to a negative shopping experience.

Mixed Employee Experiences

While some employees received praise for their helpfulness, many others were criticized for their lack of engagement and professionalism.

Delivery Problems

Several customers experienced issues with delivery services, including incomplete orders and poor communication regarding delivery status.
  • NS
    Nikki French Smith
    Jan 3, 2026
    1.0
    I wish they had some good competition on the weekends. It's hard to find anyone working that actually cares to help or even speak. Plan to wait and not find what you need.
  • TD
    Thomas G Davis
    Jan 2, 2026
    1.0
    There is nothing to say good about this store. I placed a carpet order was supposed to be delivered on January 1st. They asked to make sure that day would be fine with me. I replied yes I’ll make sure to be there. Now they’ve had about a month to prepare and have it delivered. Lowe’s is saying now they couldn’t load it on their box truck. Now I’ve waited a day traveling over waiting on the delivery that’s not. Coming until the 8th sitting at their store due to poor planning on their part. I’LL BET IF THE SHOE WAS ON THE OTHER FOOT THEY WOULD UPSET TOO. So now I’m having to wait longer and waist more of my time. They should be held to a standard on waiting their customers time as we a held accountable for our poor planning. I’ve been a member since 1996 but I must say that it might cost a lot more but I’ll start going back to smaller businesses and cancel my card with them. I know this probably won’t be looked at by many that being said if everyone would cancel and go somewhere else they just might get back to being there for their. Customers. Thank you for reading.
  • TM
    Tim Moore
    Dec 28, 2025
    1.0
    The chemicals need to be gone through cause they have stuff leaking on shelves that made it hard breath
  • MR
    Mark Richter
    Dec 24, 2025
    1.0
    Horrible customer service. If you can find help.
  • LH
    Louis H
    Nov 14, 2025
    1.0
    4” side grinder was reduced from $59 to $47 but at checkout I was charged $49. Went to service desk to get my$2 refund. I was refunded the original amount and then charged $47 +tax. I turned to leave and noticed that now, I was charged more than the original amount? Went back to service desk and explained that I did not receive my 5% discount for using my lowes card. I was as told by employee Fay that she could not give me two discounts and made some snide remarks to me. Will not be purchasing any from this store again. Called the number they gave me to discuss this issue and received no answer as to what recourse would be taken to rectify this situation.

Frequently Asked Questions About Lowe's Home Improvement

How do I find a product online?

Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.

How do I check my order status?

Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.