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Store your belongings at Extra Space Storage on 5146 Ashley Phosphate Rd in North Charleston, SC today! Our large selection of storage units, drive up access, drive up units, climate controlled units, alarmed units, manager living on site, exceptional security, ADA compliant, parking spaces, elevator access, security access to your floor only, drive up climate controlled units, military discount, warehouse space available, wide drive isles, vehicles are allowed in drive-up units and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!
Details
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Location
Extra Space Storage
5146 Ashley Phosphate Rd, North Charleston, SC
29418, United States
Hours
Reviews
4.9
647 reviews
5 stars
612
4 stars
23
3 stars4
2 stars2
1 star6
What are people saying?
AI-generated from recent customer reviews
Customer Service
Missy received consistent praise for her exceptional customer service, being described as friendly, helpful, and knowledgeable.
Cleanliness
The facility is frequently noted for its cleanliness and well-maintained environment, contributing to a positive customer experience.
Professionalism
Staff members, particularly Missy, are recognized for their professionalism and ability to assist customers effectively.
Facility Quality
Customers appreciate the security features and overall quality of the storage units, highlighting their accessibility and safety.
Pricing Concerns
Some customers expressed dissatisfaction with price increases after initial rental agreements, indicating a need for clearer communication regarding pricing.
- LELetitia EdwardsNov 14, 20255.0Melissa, has excellent customer services skills. She is very informative about the products and services within the company. Thank you!
- MPMark PiscitelliNov 6, 20255.0What can I say!! Melissa was AWESOME she couldn’t do enough to Help Me and it was very quick to process everything. She was VERY friendly and Nice. The place was also the cleanest Storage facility I have ever seen and so was the bathroom. I would recommend to everybody in the North Charleston area.
- CCCynthiaNov 3, 20255.0Need a storage unit? Look no further, Extra Space Storage facility on Ashley Phosphate Road is great. The facility is clean and well maintained inside and outside. The facility manager, Missy, is absolutely wonderful. She is upfront, honest, and provides superb customer service. She is knowledgeable, answering any of our questions and adressed our concerns. She was able to suggest the best unit to meet our needs. We visited several facilities and after meeting Missy at this location, we looked no further.
- SVSharon VitielloOct 28, 20255.0What an amazing experience from the beginning. Melissa was so informative and helpful with my storage needs. Now that Im transfering to another state and needed another unit Maricar and Melissa handled it for me. Now i just have move my things in to the unit!! Ya’ ll are the best!!! Thank you !!
- MTMargaret ThornalOct 23, 20255.0I was extremely happy with my experience at this storage unit! Missy was very polite, very professional, and very happy to help which made it even a better experience! And yes if I ever need a storage unit, I know where to come.
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What areas does Extra Space Storage serve?
Extra Space Storage serves residents of North Charleston, Wildwood, Avenue of Oaks, and more.
What is the closest intersection to Extra Space Storage?
Extra Space Storage is located at the corner of Ashley Phosphate Rd and Dorchester Rd.
Is Extra Space Storage close to any military bases?
Extra Space Storage is about 4.1 miles away from Joint Base Charleston.
Do you offer climate-controlled storage units?
Most Extra Space Storage facilities offer climate-controlled storage units as an option for anyone storing temperature sensitive items, but there are also standard storage units that don’t include climate control.
Do you have drive-up storage units?
Yes! Whether you’re moving, storing a vehicle, or using commercial storage, drive-up access is one of the best storage features available at Extra Space Storage! Because you can pull a vehicle right up to your unit, it makes moving large, heavy items—like furniture or equipment—in and out of your unit much easier.
What are the access hours for Extra Space Storage in North Charleston?
The gate access hours are from 6:00 AM to 10:00 PM every day of the week, Sunday through Saturday.
When is the office at Extra Space Storage open to assist customers?
The office hours are Monday through Friday from 9:30 AM to 6:00 PM, Saturday from 9:00 AM to 5:30 PM, and closed on Sundays.
Does Extra Space Storage offer climate-controlled storage units?
Yes, most Extra Space Storage facilities offer climate-controlled units as an option for storing temperature-sensitive items.
Can I access drive-up storage units at Extra Space Storage?
Yes, Extra Space Storage has drive-up units that allow you to pull your vehicle directly up to your unit, making moving heavy items easier.
What types of payment methods does Extra Space Storage accept?
They accept American Express, Apple Pay, Cash, Check, Discover, MasterCard, and Visa.
Are moving and packing supplies available at Extra Space Storage?
Yes, you can purchase a variety of moving and packing supplies both online and at the local facility.
Where is Extra Space Storage located in North Charleston?
It is located at 5146 Ashley Phosphate Rd, North Charleston, SC 29418, near the corner of Ashley Phosphate Rd and Dorchester Rd.
How can the nearby bus station RideCARTA: Ashley Phosphate/Dorchester help me visit Extra Space Storage?
You can use the RideCARTA bus station at Ashley Phosphate/Dorchester to conveniently access Extra Space Storage, which is nearby, making public transit a good option for your visit.
What nearby dining options can I check out before or after visiting Extra Space Storage?
Nearby restaurants include Captain D's (seafood), Roberts Bar B Que (barbecue), Arby's (fast food sandwiches), and Burger King, giving you great dining choices around Extra Space Storage.
Are there any recreational spots near Extra Space Storage for family fun?
Yes, Frankie's Golf Range, Frankie's of Charleston amusement park, and Frankies Fun Park arcade are nearby, perfect for family entertainment before or after your storage visit.