Find everything you need for home upgrades at Lowe’s in North Augusta, SC, your trusted & nearby home improvement store. From high-quality appliances and energy-efficient refrigerators to essential plumbing supplies, hardware, tools, vanities, tile and luxury vinyl plank flooring, our store offers a complete selection for any project. Visit your nearest Lowe’s store to explore seasonal décor, Christmas trees, outdoor lighting, patio sets and power equipment designed to enhance both indoor and outdoor areas. Whether you’re handling a DIY project or overseeing a full renovation, Lowe’s provides expert assistance, reliable products and everyday value. Shop in-store at a Lowe’s near you or online today.
Mixed reviews on customer service; some employees received praise for being helpful and friendly, while others were criticized for being unresponsive or rude.
Inventory Issues
Frequent complaints about incorrect inventory levels and unavailability of items that were listed as in stock online.
Delivery Problems
Numerous reports of delivery delays and issues with installation services, leading to customer frustration.
Store Condition
Some customers noted cleanliness and organization, while others reported unsatisfactory conditions, particularly in restrooms.
Product Availability
Customers generally found that the store had a wide selection of products, but specific items were often out of stock.
AL
Allen Lovelace
Dec 12, 2025
5.0
Bought a socket set.
FF
Flip3
Dec 6, 2025
4.0
It's a Lowes it is as expected.
CL
Concerned Lady
Dec 4, 2025
5.0
North Augusta's Lowe's customer service has been top tier this past month. NA evening manager is a problem solver! I live in Aiken and Aiken Lowe's has "fell short" so many times this past year!
LM
Leslie Monroe
Nov 29, 2025
1.0
All self checkout is ridiculous. If I could give this place a zero I
MW
Martin Washington
Nov 19, 2025
1.0
They have two non working insulation blower machines that they supposedly rent out. I wonder how long they will remain broken because they are still selling the blow in insulation that goes with it. I wonder if it will be broken as long as the floor vinyl cutting machine? I wonder if it will be broken as long as the glass cutting machine. North Augusta Lowes is to broken imachines as McDonalds is to broken ice cream machines
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in North Augusta?
You can find a wide range of products including appliances, bathroom supplies, building materials, tools, flooring, garden tools, grills, home décor, lighting, lumber, paint, outdoor furniture, and more.
What services does Lowe's offer at its North Augusta location?
Lowe's offers various installation services including appliances, cabinets, flooring, doors, lighting, roofing, fencing, and more. They also provide free delivery, free haul away, easy returns, and exchanges.
What are the store hours for Lowe's Home Improvement in North Augusta?
The store is open from 6:00 AM to 9:00 PM Monday through Saturday, and 8:00 AM to 8:00 PM on Sundays, with some holiday exceptions.
Does Lowe's North Augusta offer in-store pickup and delivery options?
Yes, Lowe's offers both in-store pickup and delivery services at the North Augusta location.
How can I check the status of my order from Lowe's?
You can check your order status online by logging into your MyLowe's account or entering your order number. Email updates will be sent if there are any changes.
Are there any convenient places near Lowe's North Augusta for food or coffee?
Nearby places include Starbucks and IHOP, which are convenient spots to grab coffee or breakfast before or after shopping at Lowe's.
What other stores or services are located near Lowe's in North Augusta?
Close to Lowe's, you will find Walgreens for pharmacy needs, Verizon for mobile phone services, and Minute Key for key and locksmith services.
If I'm visiting Lowe's North Augusta, what nearby places offer financial services?
Nearby financial services include LibertyX Bitcoin ATM, The Exchange Network ATMs, Western Union money transfer, and Edward Jones financial advising.
What payment methods does Lowe's in North Augusta accept?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa as payment options.
How can I contact Lowe's Home Improvement in North Augusta for customer service?
You can reach Lowe's customer service by phone at +1 803-442-4140 or via email at customercare@lowes.com.