Business Details
About
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a North Augusta, SC Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.0
2,439 reviews
5 stars
1,271
4 stars
594
3 stars
222
2 stars
110
1 star
242
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some employees received praise for their helpfulness, while others were criticized for being unresponsive or rude.
Installation Issues
Numerous complaints about delays and problems with installation services, leading to customer frustration.
Product Availability
Customers frequently noted issues with inventory accuracy and product availability, often finding items out of stock despite online listings.
Store Cleanliness
General consensus that stores are clean and well-organized, although some customers reported issues with specific areas like restrooms.
Checkout Experience
Checkout process received negative feedback, with reports of long lines and insufficient staff at registers.
- MWMartin Washington5 days ago1.0They have two non working insulation blower machines that they supposedly rent out. I wonder how long they will remain broken because they are still selling the blow in insulation that goes with it. I wonder if it will be broken as long as the floor vinyl cutting machine? I wonder if it will be broken as long as the glass cutting machine. North Augusta Lowes is to broken imachines as McDonalds is to broken ice cream machines
- CLCharles LNov 15, 20255.0Hello im here to do a survey on the elderly gentleman Mr. Wallace. I came in today 11/15/25 around 7:20am and out of nowhere I heard a voice that said " Hi sir can I help you? “. Even though I was on my phone I heard him very clear and we talked for about 20min after I finish shopping. I said you just dont know how much that meant to me or others of (hi can I help you) I work both retail assistant manager and boral bricks. I been shopping here at this location 3 - 4 years and I never ever heard no-one say that busy or not. Also that was my first time seeing him....#please keep him around, id rather look for him instead of others
- ARA RandallNov 7, 20251.0Unhelpful, everyone had a frowney face. Bought 5 gallons of paint and many plants. 70 years old and couldn't get anyone to lift.
- MCMelissa CrowellOct 30, 20251.0I would not recommend installation from this store. We ordered our front & back storm doors at the end of August. We were able to get our front storm door installed the first week of October. The warehouse picked the wrong door for our back door. It is now 2 days from November & we are still waiting to schedule installation for our back door. Follow up calls keep being scheduled days & weeks at a time. By the time we receive a call about installation, it seems it will be 2026. We are disappointed we have had to wait this long. Update: They ended up cancelling our order on 11/6 & refunding us on a credit card that was already paid off since its been 3 months. Now we have to wait for a "check request" to be accepted.
- VRVivian M. RomanOct 18, 20255.0Lowe’s in North Augusta is truly the best! I had a great experience thanks to Asher in the lumber department! He was pleasant, helpful, and courteous while assisting me with cutting wood to specific sizes. Even though there was a line of customers waiting, Asher remained patient, professional, and attentive to everyone’s needs. His positive attitude and dedication to great customer service truly stood out. Lowe’s is lucky to have such a hardworking and kind employee—thank you, Asher, for going above and beyond!
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in North Augusta?
You can find a wide range of products including appliances, bathroom supplies, building materials, tools, flooring, garden tools, grills, home décor, lighting, lumber, paint, outdoor furniture, and more.
What services does Lowe's offer at its North Augusta location?
Lowe's offers various installation services including appliances, cabinets, flooring, doors, lighting, roofing, fencing, and more. They also provide free delivery, free haul away, easy returns, and exchanges.
What are the store hours for Lowe's Home Improvement in North Augusta?
The store is open from 6:00 AM to 9:00 PM Monday through Saturday, and 8:00 AM to 8:00 PM on Sundays, with some holiday exceptions.
Does Lowe's North Augusta offer in-store pickup and delivery options?
Yes, Lowe's offers both in-store pickup and delivery services at the North Augusta location.
How can I check the status of my order from Lowe's?
You can check your order status online by logging into your MyLowe's account or entering your order number. Email updates will be sent if there are any changes.
Are there any convenient places near Lowe's North Augusta for food or coffee?
Nearby places include Starbucks and IHOP, which are convenient spots to grab coffee or breakfast before or after shopping at Lowe's.
What other stores or services are located near Lowe's in North Augusta?
Close to Lowe's, you will find Walgreens for pharmacy needs, Verizon for mobile phone services, and Minute Key for key and locksmith services.
If I'm visiting Lowe's North Augusta, what nearby places offer financial services?
Nearby financial services include LibertyX Bitcoin ATM, The Exchange Network ATMs, Western Union money transfer, and Edward Jones financial advising.
What payment methods does Lowe's in North Augusta accept?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa as payment options.
How can I contact Lowe's Home Improvement in North Augusta for customer service?
You can reach Lowe's customer service by phone at +1 803-442-4140 or via email at customercare@lowes.com.