Business Details
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Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
As the trusted home improvement store near you, Lowe’s in Newberry, SC offers everything to refresh, repair, or upgrade your home. From major appliances and energy-efficient refrigerators to plumbing supplies, hardware, tools, vanities, tiles and luxury vinyl plank flooring, you’ll find all the essentials in one place. Stop by your nearest Lowe’s store for seasonal décor, Christmas trees, outdoor lights, patio furniture, and power equipment that enhance any indoor or outdoor space. Whether you’re tackling a DIY project or a full remodel, Lowe’s offers expert support, reliable brands, and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.3
1,050 reviews
5 stars
611
4 stars
255
3 stars
90
2 stars
37
1 star
57
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed experiences with customer service; some employees received praise for their helpfulness, while others were criticized for rudeness and incompetence.
Product Availability
Customers frequently noted issues with product availability and stock levels, leading to frustration during visits.
Delivery Issues
Several reviews highlighted significant problems with delivery services, including unprofessional behavior and lack of communication.
Store Environment
The store is generally described as clean and well-organized, with a welcoming atmosphere and friendly staff.
Management Concerns
Negative feedback regarding management practices, particularly related to handling customer complaints and returns.
- BRbruce roberts2 days ago5.0easy to find things great staff
- ZMZackary McKay5 days ago5.0Very clean and neat store. Staff was always willing to help. Kannah was very friendly and supportive.
- CCChadDec 27, 20255.0Travis. This is the store manager at the newberry Lowe's. Let that name be the first thing anyone reads, because he is the reason for the five stars. After ordering a tool cabinet from the lowes online store, I received a damaged product. The toolbox wasn't damaged beyond repair, however, it was quite expensive, so I expected the product to come in good condition. I returned it to the newberry location, where I met Travis. He listened to my concerns and agreed to give me a full refund, including shipping costs, and reorder the tool cabinet, if I want it again. However, upon reordering, we discovered that the product was out of stock and discontinued. It was going to have to be this damaged box, or something else entirely. He realized that I really wanted that cabinet, after listening to me explain that I had been watching it for a year, so he offered to resell the returned tool cabinet at a 30% discount. I accepted the discounted price and left that store feeling like I was valued more than the store's profit. That's rare these days. The type of service you typically could only get from a small mom and pop store, rather than a big corporation. So thank you to Travis for making my local Lowe's feel like a family store, and I hope many others have similar interactions with him, valuing quality of service, over profit margin.
- GBGary BlackDec 18, 20255.0Bought paint and the counter lady was great.
- SPScott PurceyDec 7, 20251.0Went to pick up a couple things and I have to say I walk out of there so mad. Was a wasted trip. The product we needed was not in stock at a level we could get to so we walked all over the store looking for help found two young guys and we went to the isle and we showed them at the top of the shelf what we needed they pretty much look at each other and didn’t know what to do. They radioed someone to come help. Told them we need two and would be back. Nobody ever did anything. They disappeared. We stood there. This is probably why people just use Amazon. It’s no hassle shopping. To bad.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Newberry, SC?
You can find products like paint, patio furniture, home décor, tools, flooring, appliances, plumbing, decking, grills, lumber, outdoor & gardening equipment, bathroom storage, and more.
What are the operating hours for Lowe's Home Improvement in Newberry?
Lowe's is open Monday through Saturday from 6:00 AM to 9:00 PM, and Sunday from 8:00 AM to 7:00 PM, with specific holiday hours.
Does Lowe's offer in-store pickup and delivery services?
Yes, Lowe's offers both in-store pickup and delivery services for customer convenience.
How can I check the status of my order from Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe’s account. Email updates are also sent if your order status changes.
What payment options are accepted at Lowe's Home Improvement?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa.
Are installation services available at Lowe's?
Yes, Lowe's provides a variety of installation services including appliances, flooring, lighting, cabinets, doors, and plumbing fixtures, among others.
What languages are spoken or supported at the Lowe's store in Newberry?
English and Spanish are spoken, with in-store translation services available for other languages.
Is Lowe's Home Improvement accessible for people with disabilities?
Yes, the store has wheelchair-accessible parking and on-site services to accommodate customers with disabilities.
What nearby restaurants can I visit before or after shopping at Lowe's?
Nearby restaurants include Taco Bell, Wendy's, KFC, Irene's of Newberry (Italian and American cuisine), Mig's of Newberry (Italian and pizza), Luigi's Pizza, and Tokyo Grill for fast food options.
Are there other home improvement or hardware stores near Lowe's in Newberry?
Yes, there are nearby stores such as another Lowe's Home Improvement location and Minute Key for home services and key and locksmith needs.
Where can I get propane for outdoor equipment near Lowe's in Newberry?
Blue Rhino Propane Exchange is located nearby and offers propane for grills and other outdoor equipment.