Business Details
About
Self-Storage Facility
Whether you’re in a big house or small apartment, we all tend to collect items over the years that take up an excessive amount of space. Now, you have a place for your items with SpareBox Storage. Rather than resigning yourself to clutter, you can stay organized, maintain an immaculate apartment/home and impress your visitors. If you have extra items post-move in, are in between moves, or just need a place to store your valuables, you can store with SpareBox Storage in full confidence knowing your belongings will remain safe and untouched. At SpareBox Storage, our customers always come first, so check out our self storage facility in Myrtle Beach, South Carolina and start renting today!
Details
- Wheelchair accessible entranceAvailable
- Wheelchair accessible restroomNot available
- Wheelchair accessible seatingNot available
Location
Hours
Reviews
3.9
12 reviews
5 stars
8
4 stars
1
3 stars0
2 stars0
1 star
3
- CSChandler SportsJun 21, 20255.0Dej was great!! She helped me through the whole process! Answered all questions… even the dumb ones 😂 Thank you
- BPBrennica PattersonMar 6, 20254.0Siddony thank you
- JTJ. T.Dec 29, 20241.0Warning: Your property, valuables, & precious keepsakes may NOT be secure. Our Socastee, SC unit was broken into 5/2024 by a thief, who we believe crawled in thru the gap between the wall and ceiling. The thief carefully opened boxes and tore-open bags without leaving a mess as to not draw attention to its presence. Most likely, we would not have even known our unit was breached if we were just quickly dropping-off items rather than picking-up a few specific items for our business, which were missing. We called the police, filed a report and started the long, miserable process of trying to make ourselves whole again. SpareBox’s management dragged their feet and their insurance company (Cornerstone) did, too, in order to avoid accepting responsibility and pay the claim. The most popular excuse was “I’m waiting for *** to return my call”. One troubling note, the police officer working our case reported that SpareBox’s manager said, “This is not the first time it has happened here.” Long story short…. Sparebox was negligent by leaving the neighboring unit unlocked and wide-open, which allowed the thief access to our unit. Sparebox was of no help in assisting the police by not returning their calls or assisting insurance company settle our claim. Lastly, the insurance company (Cornerstone) will use any means necessary to deny claims including insinuating fraud on our part by filing a false claim, which was hugely inflammatory & insulting. Our claim was denied over 6 months later. Unbelievable! Note to current renters: I strongly urge you to carefully check your unit and its belongings. Look for opened boxes & bags, and items out of place. We had many of our belongings wrapped in plastic bags to protect it from SC’s humidity & moisture. In our case, the thief ripped-opened MANY of those bags then carefully discarded the bags in the rear of the unit behind furniture as to not draw attention. Look for scuff marks on the walls and or furniture leaning against the wall. Take pics of your unit & belongings after you have moved-in and keep a detailed inventory of each item for future reference if needed.
- WLWilliam A LongFeb 24, 20221.0Terrible company. Dont give them your business
Frequently Asked Questions About SpareBox Storage
How do I rent a unit?
We offer three simple ways to rent a unit:
On our website: You may filter through our locations to browse available units. You may also create your reservation and process your move in, all conveniently online!
On location: All our locations (excluding SpareBox 0016 and SpareBox 0019) have a 24-hour on-site rental center with an easy-to-use kiosk. The kiosk will present all unit availability for the facility, and you easily create your reservation or move right in!
With customer service: If you need assistance, please call (833) 777-7273 and one of our customer service team members will be happy to assist you in finding the right unit.
How do I set up my online account?
From the home page, click the red Register button in the upper right-hand corner:
Select your state.
Select your facility location.
Enter your last name and unit number, exactly as they appear on your invoice or receipts. Note: Be sure to include any prefixed 0’s, or if you are in an accessible unit, be sure to include “ADA” after your unit number.
After entering your last name and unit number, you will be prompted to set a password and a security question for your account.
How do I make a payment?
SpareBox offers four ways to make a payment and set your account up for autopay:
On our website:
-Log into your account
-Select Units and Payments
-Select View Information
-Select Pay Now
-You will then be prompted to “Enable Automatic Monthly Payments?”
-By selecting Yes, SpareBox will enroll you into auto payments that will automatically process each month on your due date.
-By selecting No, SpareBox will process your payment as a one-time only payment.
-After you accept or decline autopay, you will be prompted to make a payment.
At the facility:
-Our on-site rental centers offer 24-hour accessible kiosks where you may make a credit/debit card payment, as well as sign up for autopay.
Over the phone:
-Call (833) 777-7273, option 2, to speak with our customer service team.
Mail a check or money order:
-If you would like to pay by check or money order, please send your check with your SpareBox location and unit number in the memo line to: SpareBox Storage, P.O. Box 1020, Denver, CO 80201.
How do I set up auto pay?
You may set up autopay any time you make a payment by phone, website, or kiosk.
Can I pay with cash?
No, we do not accept cash payments. We encourage customers that normally prefer cash to purchase prepaid debit cards, which are available at most grocery stores, pharmacies, and convenience stores.
Why do I need to have insurance coverage for my unit?
Many tenants ask why we require tenant insurance or a protection plan. In our decades of self-storage experience, we have witnessed too many instances of tenants losing their valuables without recourse. Events like fires, natural disasters, and burglary, while rare, can leave a tenant with nothing when there is no insurance or protection plan in place.
Where do I send my proof of homeowners or renters insurance?
You may send a copy of your insurance declaration page to customer@spareboxstorage.com, or mail a copy to: SpareBox Storage, P.O. Box 1020, Denver, CO 80201.
What does contactless mean?
SpareBox is a contactless operation, meaning there is no on-site property manager. This is to increase the safety of our customers and our team members. We highly encourage you to utilize our website or our on-site kiosk for rentals, payments, and to manage your SpareBox account.
If you need assistance with a lock cut or a maintenance request, please call (833) 777-7273 and we will gladly make an appointment with a property manager.
What is the vacate policy?
SpareBox makes moving out simple! No written requirements or 30-day notice demands—just make sure your unit is empty, clean, and ready for the next customer. To inform us of your move-out, simply move-out online, call and let us know, or email us as customer@spareboxstorage.com.
How do I move out?
Once you are ready to move out, you can process the move-out through your online account, kiosk, or by phone. All SpareBox leases are month-to-month.
Note: If you move out at the beginning or middle of your billing cycle, you will not be refunded prorated rent. For that reason, we encourage move-outs to take place at the end of your billing cycle.
After scheduling your move out, be sure you remove all of your belongings and make sure your unit is clean and ready for the next customer.
It may take a few days for our property manager to verify your move-out, so disregard any automated notices you may receive shortly after you vacate.
What do I need to store my vehicle?
If you are storing a vehicle, motorcycle, boat, RV or trailer, you will need to provide us with proof of insurance and proof of ownership.
To send proof of insurance and ownership, please send a copy of your insurance declaration page, driver’s license, and registration to customer@spareboxstorage.com.
Is my rate guaranteed for the lifetime of my rental with SpareBox?
Your rate is not guaranteed for the lifetime of your rental. Periodically, we find it necessary to make adjustments to rates based on several factors including property improvements and to keep up with the rising cost of doing business. We send notifications 30 days before any rates change. You would have received this notice in the mail or by email.
What does climate-controlled mean?
Climate-controlled units are great for curbing extreme temperatures in the hot summer months and the cold winter months. These units have a typical range between 55º and 85º F. While not air conditioned the way your living room might be, these units will ensure your stored belongings won't be exposed to freezing or extreme heat.
Can I drop off my mobile storage unit at the facility? (PODs, Pack-Rat, U-Haul)
We do not offer or allow services like mobile storage, and we do not allow mobile storage to be dropped off on the premises of our facilities.
What are the operating hours of SpareBox Storage in Myrtle Beach?
SpareBox Storage is open daily from 5:00 AM to 11:00 PM.
How can I rent a storage unit at SpareBox Storage?
You can rent a unit online on their website, at the on-site 24-hour rental kiosk, or by calling customer service at (833) 777-7273.
What payment options are accepted by SpareBox Storage?
Payments can be made using American Express, Visa, MasterCard, Discover, or by check. Cash payments are not accepted.
How do I set up an online account with SpareBox Storage?
From the home page on the SpareBox website, click Register, select your state and facility, and enter your last name and unit number. Then set a password and security question.
Is SpareBox Storage a contactless facility?
Yes, SpareBox Storage operates contactless with no on-site property manager. Customers are encouraged to use the website or kiosks for most services.
What are the online service hours for SpareBox Storage customer support?
Online customer service is available Monday to Saturday from 8:00 AM to 8:00 PM and Sunday from 9:00 AM to 6:30 PM.
Are there any nearby restaurants where I can grab a meal before or after visiting SpareBox Storage?
Yes, nearby eateries include Thai Palms Restaurant, The Rat Hole of Myrtle Beach bar and restaurant, Carniceria Mi Mexico, and Mi Mexico barbecue restaurant.
What automotive services are available near SpareBox Storage?
Nearby automotive services include Socastee Automotive for repairs, Frank's Auto Detailing for car cleaning, and First Class Auto Sales for vehicle sales and accessories.
Can I visit a mobile phone store near SpareBox Storage if I need telecommunications services?
Yes, Boost Mobile 3839 G Socastee Blvd is nearby, providing mobile phone and telecommunications services.
Are there any nearby gyms or recreation venues close to SpareBox Storage?
Yes, Hybrid Tennis International, LLC, One More Rep gym, and Conceptual Arts sports and recreation venue are nearby locations to get active.