Business Details
About
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Myrtle Beach, SC Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.1
2,686 reviews
5 stars
1,482
4 stars
595
3 stars
220
2 stars
112
1 star
277
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed experiences with staff; some employees provided excellent assistance while others were reported as rude or unhelpful.
Product Availability
Customers frequently noted issues with inventory accuracy, often finding items out of stock despite online listings.
Store Cleanliness
The store was generally described as clean and well-organized, contributing to a positive shopping experience.
Checkout Experience
Long wait times at checkout and limited staff availability were common complaints, with some customers frustrated by self-checkout options.
Employee Recognition
Several employees received praise for their helpfulness and dedication, highlighting the importance of individual staff performance.
- CSChristian Spencer3 days ago1.0Asked to speak to someone just to see if an item was available, was put on hold for 12 minutes, then hung up on, then called back, was put on hold for 5 minutes, and hung up on, called back one last time just to be put on hold yet again and hung up on... Appreciate the assistance
- NGNancy GarciaOct 30, 20255.0Got amazing help from Mr jasone in the paint department!! Overheard 2 ladies trying to figure out what paint to buy and he swooped in to the rescue. Lowe’s keep him around and give him a raise he deserves it!!!
- JCJenny CorrowOct 29, 20251.0Asked for help with getting lumber cut. No help ever came. The poor management and lack of people to assist you. Worth traveling to another Lowe’s or Home Depot.
- KMKevin MackOct 29, 20255.0A tipical big box store but a floor clerk named William was ever so outgoing helping me get exactly what I needed.
- DDDonnah DarfusOct 20, 20251.0I went up to the paint desk to ask a question I needed help with my paint selection 2 gentleman were working or should I say talking I was at the back wall the older of the two said if u step up to the order desk we can help u huh ok so as im walking up to the order desk I ask if the have a place to see the satin semi gloss or whatever looked like he pointed to a color wall and said over there then I walked to the ORDER DESK a few steps from there the young of the 2 walked over asked what he could help me with I explained and he did get what I wanted but boy lowes isn't at all like it used to be very unsatisfied with this experience..
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What kind of products can I find at Lowe's Home Improvement in Myrtle Beach?
Lowe's offers a wide range of products including appliances, bathroom supplies, building materials, flooring, garden tools, grills, hand tools, lighting, lumber, paint, patio furniture, plumbing, and more.
What are the store hours for Lowe's in Myrtle Beach?
Lowe's is open Monday through Saturday from 6:00 AM to 9:00 PM and Sunday from 8:00 AM to 8:00 PM. Hours may vary on holidays.
Does Lowe's offer delivery and in-store pickup services?
Yes, Lowe's provides both in-store pickup and delivery services to customers.
How can I check the status of my order from Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe's account to receive updates via email.
What is the return policy for items purchased at Lowe's?
Most items can be returned within 90 days. Online purchases can be returned by initiating the process in your Order History, while in-store returns require proof of purchase at the customer service desk.
Are there any nearby services that can help with key and locksmith needs?
Yes, nearby you can find minuteKEY and Minute Key, both offering key and locksmith services, convenient for customers who may need to duplicate keys while shopping at Lowe's.
Is there a nearby place where I can grab a bite after shopping at Lowe's?
McAlister's Deli, a sandwich shop and delicatessen, is located nearby and offers a great option for a meal or snack after your visit to Lowe's.
Where can I find ATM services near Lowe's in Myrtle Beach?
A Bank of America ATM is located near Lowe's, providing convenient access to cash and banking services during your shopping trip.
Does Lowe's offer installation services for home improvement products?
Yes, Lowe's provides a variety of installation services including for appliances, flooring, cabinets, doors, windows, HVAC, and more.
What payment options are accepted at Lowe's Home Improvement?
Lowe's accepts various payment methods including American Express, cash, checks, Diners Club, Discover, Mastercard, and Visa.