Extra Space Storage

4.5
211 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage Facility
Store your belongings at Extra Space Storage on 3550 Socastee Blvd in Myrtle Beach, SC today! Our large selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, exceptional security, ADA compliant, non climate controlled units available, parking spaces, wide drive isles, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
3550 Socastee Blvd, Myrtle Beach, SC
29588, United States

Hours

Reviews

4.5
211 reviews
5 stars
167
4 stars
17
3 stars
11
2 stars
3
1 star
13

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff for being friendly, helpful, and attentive, with specific mentions of employees like Jeff, Terri, and Heather going above and beyond to assist.

Cleanliness

The facility is frequently described as clean and well-maintained, contributing to a positive overall experience for customers.

Security Concerns

Some customers expressed concerns about security, particularly regarding issues with the security gate being frequently open and not functioning properly.

Rate Increases

Several reviews mentioned dissatisfaction with sudden rate increases after the facility changed ownership, leading to frustration among long-term customers.
  • AC
    Alex Carter
    Jan 5, 2026
    5.0
    They are great there. So helpful. Feel very safe storing my stuff there.
  • SE
    Scott E
    Dec 21, 2025
    5.0
    Jeff was amazing to work with. Very friendly and helpful. Totally recommend.
  • MC
    Maria Campbell
    Dec 14, 2025
    3.0
    I was a customer of this storage facility for years long before it became Extra Space Storage and had VERY few problems. The rates were also very reasonable but since Extra Space took over, the rates skyrocketed and the “security” gave has never worked. It’s always open during the day and was told it was broken but being “fixed” but that’s been months! Brandy used to be the manager and was very nice, kind and helpful but she’s no longer there after being there for a long time. Jeff is now the manager. I had an issue with a rate increase and he helped to resolve the huge increase that I was going to have. This location is very convenient but not sure I’d recommend them because of the “security” gate issue. It’s not very secure when the gate is always open!
  • TT
    Tonya Taczanowsky
    Dec 13, 2025
    5.0
    ⭐️⭐️⭐️⭐️⭐️ Jeff at Extra Space Storage was absolutely amazing. After a recent move and delayed mail forwarding, I didn’t realize my unit rate had increased and I panicked when I found out. Jeff took the time to listen, validated my concerns, and immediately put in a request to lower my rate. He followed up personally to let me know it was approved and even secured the lower rate for 6–9 months, giving me time to sell my items and regroup. This lifted a huge burden off my shoulders. This is what real customer service looks like. Thank you, Jeff!
  • BM
    Bill Marshall
    Dec 8, 2025
    5.0
    Very nice and informative took the time to answer all my questions 👍

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.