Business Details
About
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Mount Pleasant, SC Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Lowe's Home Improvement
3265 North Highway 17, Mount Pleasant, SC
29466, United States
Hours
Reviews
4.1
828 reviews
5 stars
464
4 stars
183
3 stars
67
2 stars
25
1 star
89
What are people saying?
AI-generated from recent customer reviews
Staff Helpfulness
Many customers praised the helpfulness and friendliness of the staff, particularly in departments like lumber and customer service.
Customer Service Issues
Numerous reviews highlighted poor customer service experiences, including unhelpful staff, long wait times, and issues with returns and installations.
Product Quality Concerns
Customers reported issues with product quality, including receiving damaged items and dissatisfaction with installation services.
Store Cleanliness
While some customers noted the store was clean, others reported unsanitary conditions in areas like the bathrooms.
Delivery Problems
Several reviews mentioned issues with delivery services, including delays and mishandling of items.
- MRMarshes Cooper riverNov 8, 20251.0Manager is rude … disrespectful… talks down to women
- DADavid AndrewsOct 21, 20253.0What staff?
- RSRoland SamplesOct 10, 20254.0Looking for some home upgrades this Lowe’s has U covered & if they don’t have it they’ll work w/you to get it.
- TCTravis ClevelandOct 4, 20255.0I love the staff here. Have met alot of them over the years, and they really do a great job. The store is clean, and laid out like lowes- I think the garden center selection could be a little better, but the staff and location keep me from going down the road.
- KFKevin FisherAug 29, 20251.0I was fully unaware that Lowe's removes ALL packaging from their products at their warehouse before loading them on their trucks! They do this so that they have move space on their trucks. All cardboard & styrofoam were removed from our refrigerator at the warehouse! I only found out now when I reviewed my ring camera and watched the delivery men off load it with only the blue film on the doors for scratch protection! How do I know that this wasn't a floor model or a repackaged product? Our refrigerator started malfunctioning only a few hours after installation. But, because we called 12 hours after their 48 hour return policy that have decided that we must deal with manufacturer on our own. They initially offered an exchange or have their technician check it out. I said their technician could look at and as long as it was a simple repair without part replacement then we would keep the refrigerator. Their technician inspected it and said it needed to be replaced! As he left our home a Lowe's representative called us immediately and said they read the technician's report but that they were not going to exchange the malfunctioning refrigerator but that rather we would need to seek remedy from the manufacturer!! I have found Lowe's to be a company that does not practice good business practices, poor customer relations and bad business ethics. Go To Costco They Stand Behind Their Name And Their Products! They Treat Their Customers Properly.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Mount Pleasant, SC?
You can find hardware products, paint, patio furniture, home décor, tools, flooring, appliances, plumbing supplies, decking, grills, lumber, outdoor and gardening equipment, bathroom storage, and more.
What are the store hours for Lowe's Home Improvement in Mount Pleasant?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM, and Sunday from 8:00 AM to 8:00 PM. Holiday hours vary, including closures on November 27 and December 25.
Does Lowe's Home Improvement offer in-store pickup and delivery services?
Yes, Lowe's offers both in-store pickup and delivery services.
How can I check the status of my order placed at Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe’s account. You'll also receive email updates if your order status changes.
What payment options are accepted at Lowe's Home Improvement?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa.
What are some of the installation services provided by Lowe's Home Improvement?
Lowe's offers installation services including appliances, cabinetry, carpet, countertops, decking, dishwashers, doors, garage doors, garbage disposals, generators, gutters, hardwood floors, HVAC, laminate flooring, lighting and ceiling fans, playsets, water heaters, sheds, shower doors, shutters, siding, sinks and faucets, smart home devices, tile flooring, toilets, vanities, vinyl flooring, washers and dryers, water filters, windows, roofing, fences, and flooring.
Are there any nearby places to Lowe's Home Improvement where I can find propane exchange services?
Yes, Blue Rhino Propane Exchange, a propane supplier, is located near Lowe's Home Improvement in Mount Pleasant. Customers can conveniently exchange propane tanks nearby when shopping at Lowe's.
What local attractions are near Lowe's that I can visit before or after shopping?
Charleston Fun Park, an amusement park with arcade and miniature golf, is nearby. It's a great place for family fun before or after your visit to Lowe's.
Where can I find local dining options near Lowe's in Mount Pleasant?
Nearby dining options include Taco Bell, a fast food Mexican restaurant, and Mellow Mushroom, a bar and pizza restaurant, both convenient for a meal when visiting Lowe's.
What languages are supported at Lowe's Home Improvement in Mount Pleasant?
Lowe's supports English and Spanish, with in-store translation services available for other languages.