Lowe's Home Improvement

4.1
917 reviews

About

Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Lowe’s in Mount Pleasant, SC is the go-to home improvement store near you for affordable, year-round project essentials. Shop major appliances, energy-efficient refrigerators, hardware, plumbing essentials, vanities, tools, durable tiles and luxury vinyl planks to upgrade your home. Find seasonal favorites like Christmas trees, holiday décor and outdoor lights to refresh your backyard, or enhance your outdoor space with patio furniture and power equipment at your nearby Lowe’s store. Whether tackling a DIY project or a pro renovation, Lowe’s offers expert advice, convenient shopping, and everyday value on trusted brands. Visit your nearest Lowe’s store or shop online today.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Lowe's Home Improvement
3265 North Highway 17, Mount Pleasant, SC
29466, United States

Hours

Reviews

4.1
831 reviews
5 stars
466
4 stars
183
3 stars
67
2 stars
25
1 star
90

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees are praised for their helpfulness, others are reported as rude or unresponsive.

Product Quality

Customers expressed dissatisfaction with product quality and delivery issues, particularly regarding faulty items and poor installation services.

Store Cleanliness

Several reviews highlighted cleanliness issues, particularly in the bathrooms, which detracted from the overall shopping experience.

Staff Availability

Many customers noted that the store is often short-staffed, leading to delays in receiving assistance.

Positive Experiences

Despite the negatives, there are numerous positive comments about helpful staff and a good selection of products.
  • GL
    Gianna Lundgren
    4 days ago
    1.0
    I was injured by a Lowes installer during a washer and dryer instillation and Lowes has ignored my dozens of attempts to reach them to cover the cost of my medical bills. I had a microwave dropped on my foot and ended up in the hospital with a $1400 medical bill. The instillation partner company assured me that all of my costs would be covered and then stopped responding to any of my calls or emails. I cannot believe a company as big and profitable as Lowes is refusing to cover a medical bill for a client who spent almost $4000 and ended up injured by one of their installers. Truly a horrible way to treat a customer. A photo of my injury is attached.
  • AL
    Anthony D Lopresti
    Dec 24, 2025
    5.0
    Whent in ask for concrete 50 pound bags of quikrete. They had somebody loaded for me within 15 minutes. Awesome 👍😎
  • AW
    Audrey Wessinger
    Dec 23, 2025
    1.0
    MASSIVE rats in the plant section. They looked about 12” and were climbing the walls. It smelled so badly of urine I wanted to leave asap.
  • CD
    Cami Dolan
    Nov 28, 2025
    5.0
    Dennis was a huge help today! We were searching for new appliances and he guided us through everything. Thanks to him, we found the perfect washer, dryer, and freezer. Couldn’t be happier with our decision!
  • MR
    Marshes Cooper river
    Nov 8, 2025
    1.0
    Manager is rude … disrespectful… talks down to women

Frequently Asked Questions About Lowe's Home Improvement

How do I find a product online?

Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.

How do I check my order status?

Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.