Extra Space Storage

4.8
368 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreRV Storage FacilityWarehouse Storage FacilityBoat Storage FacilityAutomobile Storage FacilityRecords Storage Facility
Store your belongings at Extra Space Storage on 9221 Highway 90 in Longs, SC today! Our large selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, ADA compliant, non climate controlled units available, parking spaces, RV parking, golf carts available, warehouse space available, wide drive isles, vehicles are allowed in drive-up units, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
9221 Highway 90, Longs, SC
29568, United States

Hours

Reviews

4.8
368 reviews
5 stars
332
4 stars
18
3 stars
8
2 stars
3
1 star
7

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and professional, with specific mentions of employees like Ginger and Terri.

Cleanliness

The facility received positive feedback for being clean, well-maintained, and secure.

Pricing Issues

Some customers expressed dissatisfaction with sudden price increases and felt the pricing was not transparent.

Management Concerns

There were complaints about management responsiveness and unresolved maintenance issues, indicating a lack of effective leadership.
  • RH
    Randolph Hilker
    4 days ago
    5.0
    I rented two units and the process was extremely easy. I was shown the units which were exceptionally clean and ready for move-in. The BEST part of the whole experience was the Extra Storage Space representative. Her name is Aurora and she was so professional, courteous and sincerely concerned that my customer satisfaction was her main objective. She explained everything, double checked my application and ensured that my rental was perfect. They say that customer service is a lost art but for Aurora it is job one and it was a pleasure interacting with such a pleasant, caring individual. Thanks so very much!!!
  • SB
    susan baldwin
    Jan 4, 2026
    1.0
    Terrible management. No emergency number to call. Place is dark and scary. My space was filthy when I rented it. They said they had limited cleaning supplies. I brought my own! Second month they more than doubled my rent. They said the on line deal they sold was only good for 2 months! I had rented a locker and they took it from $50.00 to 135.00. To get $75.00 they put me in a small and narrow 5x7. I had to pay upfront for 2 years to keep it at $75.00! Place is a total scam. No leadership whatsoever. No one to call in a management role. Just staff that quit within a few months.
  • SG
    Shanekia Grissett
    Jan 2, 2026
    5.0
    Aurora at Extra Space Storage in Longs, Hwy 90, was extremely helpful, patient, and prompt in her responses. She was kind, knowledgeable, and truly a pleasure to work with. She is a great asset to your company, and her pleasant demeanor made the experience even better. I appreciate the peace of mind you provided while storing my belongings.
  • AV
    Angel Vazquez
    Dec 31, 2025
    5.0
    Hi there, I’m Angel I’ve looking for a storage unit for my things in longs and found the prices and service were so way out there. I have a friend that found you guys and was happy with the prices and service . it’s great to go somewhere where you get great service and wonderful smile and willing to help you. Miss Vasquez was very helpful and courteous and will tell others about your company.
  • DC
    Donna C
    Dec 15, 2025
    5.0
    We had a wonderful experience with ExtraSpace Storage. What really stood out was the outstanding customer service--Ginger Brown was absolutely wonderful to work with. She was friendly, professional, knowledgeable, and went above and beyond to make the process smooth and stress-free. Everything was clearly explained, access was easy, and the pricing was fair with no surprises. The facility is extremely clean, well-organized, and secure, which made us feel very confident storing our belongings at this facility. Save yourself a lot of time and check in with this location first!! We highly recommend ExtraSpace Storage to anyone looking for a safe, reliable storage solution! Five stars!!!

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.