Business Details
About
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Lexington, SC Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
3.9
2,377 reviews
5 stars
1,212
4 stars
515
3 stars
252
2 stars
109
1 star
289
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees are praised for their helpfulness and knowledge, others are reported as rude or unresponsive.
Product Availability
Customers frequently express frustration over stock issues, with many items being out of stock or not available as advertised.
Store Cleanliness
The store is generally noted to be clean and well-organized, contributing positively to the shopping experience.
Delivery Issues
Several reviews highlight significant problems with delivery services, including items being left outside and poor communication regarding delivery status.
Employee Attitude
While many employees are described as friendly and helpful, there are notable instances of negative interactions that detract from the overall experience.
- ASAshley Strother1 day ago5.0Dishon and Ruth were friendly and helpful. Kudos to Dishon for helping me load my new area rug into my car. He truly went above and beyond. I would recommend this location.
- AAAlberto2 days ago5.0I went to buy paint today at the Lowe’s in Red Bank, and Alex was outstanding. He is extremely knowledgeable and helpful. He really knows what he’s talking about when it comes to paint and applications. On top of that, he’s humble, kind, and provides excellent customer service. Truly appreciate his help.
- NNNichol2 days ago5.0Abraham and Ethan were very nice and helpful and helped me load 20 bags of concrete. I've never had any issues at this store always great experience and customer service. I went to the one in West Columbia prior to coming to this store since I was over that way already this morning. and Bernice in lumber at the Lowe's in West Columbia/Augusta Road store was unwilling to sell me 20 bags of concrete, get anyone to help me etc. she was very unprofessional even told her we didn't mind waiting. She just kept coming up with excuses trying to defer me from a purchase for whatever reason I'm not sure.
- LRLana RussellNov 8, 20255.0I was so impressed by a young man named Dishon, They were having some self checkout issues and as I was expressing my disdain for self checkout machines, he was quick to offer his assistance. He was super cheerful and had a giant smile, he is a fantastic employee and an asset to this company for sure!
- BPBrittany POct 22, 20251.0This is the first time I have been to this Lowe's. My bestie and I were followed by a sales associate the entire time we were there. Her name is JAKELLE and was very rude. She needs to be fired!
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products can I find at Lowe's Home Improvement in Lexington, SC?
Lowe's offers a wide range of products including paint, patio furniture, home décor, tools, flooring, appliances, plumbing supplies, decking, grills, lumber, outdoor and gardening equipment, bathroom storage, and more.
What are the store hours for Lowe's Home Improvement in Lexington, SC?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM, and Sunday from 8:00 AM to 8:00 PM, with specific holiday hour adjustments.
Does Lowe's Home Improvement offer delivery and pickup services?
Yes, Lowe's provides both in-store pickup and delivery services.
How can I check the status of my order at Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe's account. Email updates will be sent if your order status changes.
What payment options does Lowe's accept?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa.
Are there installation services available at Lowe's?
Yes, Lowe's provides a variety of installation services including appliances, decking, flooring, blinds, HVAC, roofing, and more.
Can I return or exchange items purchased at Lowe's?
Most items can be returned within 90 days. Online purchases can be returned by starting a return online, and in-store returns require proof of purchase at the customer service desk.
What nearby places can I visit along with Lowe's Home Improvement in Lexington?
Nearby places include Blue Rhino Propane Exchange for propane supplies, Installation Services for fencing and home improvement, and Minute Key for locksmith services. These locations can complement your home improvement needs or provide additional convenience during your visit.
Are there food and drink options near Lowe's in Lexington?
Yes, you can find Starbucks coffee shops near Lowe's, perfect for a coffee break before or after your shopping trip.
Where can I find other shopping or service options near Lowe's Lexington?
Nearby shopping and services include Walmart Kids Center and Walmart Pharmacy for groceries and medical supplies, as well as VetIQ Petcare Wellness Center for pet needs.