As the trusted home improvement store near you, Lowe’s in Lexington, SC offers everything to refresh, repair, or upgrade your home. From major appliances and energy-efficient refrigerators to plumbing supplies, hardware, tools, vanities, tiles and luxury vinyl plank flooring, you’ll find all the essentials in one place. Stop by your nearest Lowe’s store for seasonal décor, Christmas trees, outdoor lights, patio furniture, and power equipment that enhance any indoor or outdoor space. Whether you’re tackling a DIY project or a full remodel, Lowe’s offers expert support, reliable brands, and everyday value. Shop in-store at a Lowe’s near you or online today.
Feedback on customer service is mixed; while some employees received praise for their helpfulness, others were criticized for rudeness and incompetence.
Product Availability
Customers frequently reported issues with product availability and stock levels, leading to frustration and lost sales.
Checkout Experience
Several reviews highlighted problems with the self-checkout process and long wait times for assistance.
Employee Knowledge
While some employees were noted for their expertise and helpfulness, others were described as unhelpful or lacking knowledge about their departments.
TT
Tink
Jan 2, 2026
5.0
This store is well organized and the employees are very helpful. I came today to do a return which went quickly and smoothly.
EE
Ed
Dec 28, 2025
4.0
Picked up new dead bolt. Then returned new dead bolt, and got a replacement new dead bolt.
JF
Joseph Fritts
Dec 23, 2025
1.0
Went to this Lowe's today 12/23/25. Found my product and went to the self checkout to pay for my item. I'm a veteran and used the military discount feature. All was going well until I had to scan my license. Twice the scanner didn't recognize the barcode on my license.
I called the associate working the self checkout and told her the problem I was having. She scanned it and it went through. I took it from there and paid for my item. Printed the receipt and the military discount was on there. Put the receipt in the bag with my item in the bag and walked out of the store.
When I got halfway across the parking lot I heard a female voice yelling toward me. I stopped and this associate told me my transaction didn't go through. I knew that wasn't true and walked back to the self checkout register with her. I was getting angry at this point.
She showed me the price on the screen and I promptly pulled out my receipt and showed her my transaction. The very one she assisted me with. The price on the screen and what my receipt showed was completely different.
She looked at it and realized she was wrong. The thing here that really angered me was her zero amount of apology, and never admitted she was wrong. She only put the receipt back in the bag and handed it back to me. Never said she was sorry. Nothing. I failed to get her name and now wish I had.
This is the first time this has happened at this location. In the past the associates were much more helpful and above all competent. This girl was big time incompetent. Ruined the rest of my evening and took me a long time to calm down.
Needless to say I will not return to this location. I will go to a different Lowe's in the future. This associate should be fired for making this kind of mistake.
KP
Kindra Pettigrew
Dec 8, 2025
1.0
We were trying to purchase a chainsaw that we reviewed online. 4.5 stars. Lowe's had it. It was locked up. After 5 calls for an employee to help. No one showed. Their loss. Customer service SUCKS at this location over and over. Buying from a competitor instead.
NT
Nicholas Tracey
Nov 28, 2025
1.0
Don't go to the black friday line they allow people to sit in their cars while one person waits then 30 min before the store opens people crowd the line. If you can't stand out and freeze with the rest of the people that do it the correct way then you should have to go to the back of the line not cut the line when its time. Watched at least 20 people jump line right before they gave out tickets for the buckets
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products can I find at Lowe's Home Improvement in Lexington, SC?
Lowe's offers a wide range of products including paint, patio furniture, home décor, tools, flooring, appliances, plumbing supplies, decking, grills, lumber, outdoor and gardening equipment, bathroom storage, and more.
What are the store hours for Lowe's Home Improvement in Lexington, SC?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM, and Sunday from 8:00 AM to 8:00 PM, with specific holiday hour adjustments.
Does Lowe's Home Improvement offer delivery and pickup services?
Yes, Lowe's provides both in-store pickup and delivery services.
How can I check the status of my order at Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe's account. Email updates will be sent if your order status changes.
What payment options does Lowe's accept?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa.
Are there installation services available at Lowe's?
Yes, Lowe's provides a variety of installation services including appliances, decking, flooring, blinds, HVAC, roofing, and more.
Can I return or exchange items purchased at Lowe's?
Most items can be returned within 90 days. Online purchases can be returned by starting a return online, and in-store returns require proof of purchase at the customer service desk.
What nearby places can I visit along with Lowe's Home Improvement in Lexington?
Nearby places include Blue Rhino Propane Exchange for propane supplies, Installation Services for fencing and home improvement, and Minute Key for locksmith services. These locations can complement your home improvement needs or provide additional convenience during your visit.
Are there food and drink options near Lowe's in Lexington?
Yes, you can find Starbucks coffee shops near Lowe's, perfect for a coffee break before or after your shopping trip.
Where can I find other shopping or service options near Lowe's Lexington?
Nearby shopping and services include Walmart Kids Center and Walmart Pharmacy for groceries and medical supplies, as well as VetIQ Petcare Wellness Center for pet needs.