Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Lexington, SC Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.
Feedback on customer service is mixed; while some employees are praised for being helpful and courteous, many customers report poor service and a lack of assistance.
Product Availability
Several customers noted that the store often lacks essential products, leading to frustration.
Store Cleanliness
The store is generally described as clean, but some customers have reported issues with disorganization and clutter.
Delivery Issues
Numerous complaints were made regarding delivery problems, including delays and poor communication.
Self-Checkout Concerns
Customers expressed dissatisfaction with the shift to self-checkout, feeling it detracts from the shopping experience.
DM
D M
Nov 16, 2025
5.0
“Just got a new washer and dryer from Lowe’s, and they took such good care of this old lady! The sales guy was fantastic, and I can’t thank Marcus and Nate—the delivery drivers—enough for their kindness and great service. Truly appreciated!”
SM
sid maley
Nov 13, 2025
4.0
It's a Lowes. Thankfully it was fairly uniform to other Lowes.
EG
E Greenwald
Oct 21, 2025
5.0
It was lowes
CT
C D Thomas
Oct 2, 2025
5.0
The staff is great, and they don't mind helping you find exactly what you need and all of what you need. My one stop shop!
However, there was a real problem Friday, but I'll give them time to make it right before I tell the story and show the video because I don't think they want that to happen and I don't want to have to find a new place to buy materials when other resources are unavailable.
PM
Pop-Pop Moose
Sep 26, 2025
5.0
I've been finding more and more reasons to come here. The workers are courteous and extremely helpful. The store is easy to get around for people with disabilities. I really like that they hire so many veterans!
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Lexington, SC?
You can find a wide range of products including paint, patio furniture, home décor, tools, flooring, appliances, plumbing essentials, decking, grills, lumber, outdoor and gardening equipment, bathroom storage and more.
Does Lowe's offer installation services for purchased products?
What are the store hours for Lowe's Home Improvement in Lexington, SC?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM and Sunday from 8:00 AM to 8:00 PM. Holiday hours vary, with some days closed and others having reduced hours.
Does Lowe's offer in-store pickup and delivery services?
Yes, Lowe's offers both in-store pickup and delivery services for your convenience.
How can I find a product online at Lowe's?
You can find a product by searching with keywords, Lowe’s item number, brand, or manufacturer’s model number. Browsing by department is also available for easier shopping.
What payment options are accepted at Lowe's Lexington store?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, MasterCard, and Visa as payment options.
What are some nearby places of interest around Lowe's Home Improvement in Lexington?
Nearby places include Minute Key for locksmith services, Planet Fitness gym, Bank of America ATM, Zaxby's restaurant, Panera Bread cafe, Petco pet store, and Sephora beauty supplies.
How can nearby Minute Key stores help customers visiting Lowe's?
Minute Key locksmith services nearby provide convenient access for customers who may need key duplication or lock services during their visit to Lowe's or the surrounding area.
What dining options are available near Lowe's for customers who want to grab a bite?
Customers can visit nearby dining options such as Zaxby's for fast food and chicken dishes or Panera Bread for coffee, bakery items, and café meals.
Are there fitness and wellness centers near Lowe's Home Improvement in Lexington?
Yes, Planet Fitness is located nearby providing customers with gym and health spa services to help them refresh before or after shopping.