Lowe's Home Improvement

4.0
1957 reviews

About

Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Lexington, SC Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Lowe's Home Improvement
5412 Sunset Boulevard, Lexington, SC
29072, United States

Hours

Reviews

4.0
1,811 reviews
5 stars
944
4 stars
435
3 stars
148
2 stars
93
1 star
191

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees are praised for being helpful and courteous, many customers report poor service and a lack of assistance.

Product Availability

Several customers noted that the store often lacks essential products, leading to frustration.

Store Cleanliness

The store is generally described as clean, but some customers have reported issues with disorganization and clutter.

Delivery Issues

Numerous complaints were made regarding delivery problems, including delays and poor communication.

Self-Checkout Concerns

Customers expressed dissatisfaction with the shift to self-checkout, feeling it detracts from the shopping experience.
  • DM
    D M
    Nov 16, 2025
    5.0
    “Just got a new washer and dryer from Lowe’s, and they took such good care of this old lady! The sales guy was fantastic, and I can’t thank Marcus and Nate—the delivery drivers—enough for their kindness and great service. Truly appreciated!”
  • SM
    sid maley
    Nov 13, 2025
    4.0
    It's a Lowes. Thankfully it was fairly uniform to other Lowes.
  • EG
    E Greenwald
    Oct 21, 2025
    5.0
    It was lowes
  • CT
    C D Thomas
    Oct 2, 2025
    5.0
    The staff is great, and they don't mind helping you find exactly what you need and all of what you need. My one stop shop! However, there was a real problem Friday, but I'll give them time to make it right before I tell the story and show the video because I don't think they want that to happen and I don't want to have to find a new place to buy materials when other resources are unavailable.
  • PM
    Pop-Pop Moose
    Sep 26, 2025
    5.0
    I've been finding more and more reasons to come here. The workers are courteous and extremely helpful. The store is easy to get around for people with disabilities. I really like that they hire so many veterans!

Frequently Asked Questions About Lowe's Home Improvement

How do I find a product online?

Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.

How do I check my order status?

Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.