Find everything you need for home upgrades at Lowe’s in Lexington, SC, your trusted & nearby home improvement store. From high-quality appliances and energy-efficient refrigerators to essential plumbing supplies, hardware, tools, vanities, tile and luxury vinyl plank flooring, our store offers a complete selection for any project. Visit your nearest Lowe’s store to explore seasonal décor, Christmas trees, outdoor lighting, patio sets and power equipment designed to enhance both indoor and outdoor areas. Whether you’re handling a DIY project or overseeing a full renovation, Lowe’s provides expert assistance, reliable products and everyday value. Shop in-store at a Lowe’s near you or online today.
Feedback on customer service is mixed; while some employees received praise for their helpfulness, many customers reported long wait times and unresponsive staff.
Product Availability
Several customers noted that the store often lacks essential items, leading to frustration during their visits.
Delivery Issues
Numerous complaints were made regarding delivery services, including delays, poor communication, and issues with delivery personnel.
Store Cleanliness
The store is generally described as clean, but some customers reported disorganization and clutter in certain areas.
Checkout Experience
Customers expressed dissatisfaction with the shift to self-checkout, feeling it detracts from the shopping experience.
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Tommie Wade
2 days ago
1.0
The manager and loads are sorry as ever they don’t wanna load you and they don’t load you where you ask them to they are rude worst Lowe’s ever!!!
Aiken Lowe’s is the best one ever
CH
Cody Harris
Dec 28, 2025
2.0
Had to ask three times for someone to be called to help unlock a tool. And the nice lady at the front kept calling for tool help. Finally the guy who came ended up coming over helped someone else and then talking about football for 15 mins and when asked if we could get assistance said after he was finished talking. Finally had to get someone different as we had been waiting for over 20 mins. That is ridiculous.
SW
Steve Wenck
Dec 24, 2025
1.0
I needed some lumber cut to fit in my truck. There was no bell/button at the cutting station. I went up to the pro desk to have someone paged. While waiting after the page, 2 employees came out of the back lumber storage area and didn't even acknowledge me. these 2 employees went on to use the forklift to get something off a high pallet. After waiting over 10 minutes, I went back to the pro desk to have someone paged again...another 10 minutes went by (now for a total of over 20 minutes) and no assistance. I went back up to the pro desk a 3rd time and this time asked for the store manager. This prompted the pro desk employee to call the lumber employee directly. The pro desk employee said someone would meet me at the cutting station. Another employee who came to the pro desk when I asked for the store manager, said very loudly as I was walking back that I needed to learn to wait my turn. So not to my face and not quietly to the other employee, but very loudly and rudely. I had waited my turn. The 2 lumber employees had every opportunity to at least acknowledge me as they were going to use the fork lift, they chose not to. They also chose to ignore their pages instead of at least coming by to say that they were busy with something (not another customer) and would be with me shortly. And that random employee hanging out at the pro desk who had no idea how long I was waiting or how the lumber employees had completely ignored me had no business loudly telling me to my back that I needed to learn to wait my turn. This was a terrible experience all around that could have been easily avoided had the lumber employees simply acknowledged that they were going to get to me shortly and certainly if the employee lounging at the pro desk had kept his voice down or his uninformed thoughts to himself. Maybe I was in the wrong and maybe I needed to learn to wait my turn, but the passive-aggressive loud talking behind my back is not how to deal with this. I wish I'd paid attention to his name tag, but I didn't. This experience has really made me consider cancelling my Lowes credit card and start shopping at Home Depot.
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Thomas Hughes
Nov 29, 2025
5.0
My family and I were trying to purchase a microwave and all the microwaves of the bran we wanted were damaged, we tried 3 different microwaves, and for our trouble the customer service clerk Hunter and store manager Ross helped us out by doing a price match plus a discount on another microwave. These guys have excellent customer service across the board.
DM
D M
Nov 16, 2025
5.0
“Just got a new washer and dryer from Lowe’s, and they took such good care of this old lady! The sales guy was fantastic, and I can’t thank Marcus and Nate—the delivery drivers—enough for their kindness and great service. Truly appreciated!”
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Lexington, SC?
You can find a wide range of products including paint, patio furniture, home décor, tools, flooring, appliances, plumbing essentials, decking, grills, lumber, outdoor and gardening equipment, bathroom storage and more.
Does Lowe's offer installation services for purchased products?
What are the store hours for Lowe's Home Improvement in Lexington, SC?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM and Sunday from 8:00 AM to 8:00 PM. Holiday hours vary, with some days closed and others having reduced hours.
Does Lowe's offer in-store pickup and delivery services?
Yes, Lowe's offers both in-store pickup and delivery services for your convenience.
How can I find a product online at Lowe's?
You can find a product by searching with keywords, Lowe’s item number, brand, or manufacturer’s model number. Browsing by department is also available for easier shopping.
What payment options are accepted at Lowe's Lexington store?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, MasterCard, and Visa as payment options.
What are some nearby places of interest around Lowe's Home Improvement in Lexington?
Nearby places include Minute Key for locksmith services, Planet Fitness gym, Bank of America ATM, Zaxby's restaurant, Panera Bread cafe, Petco pet store, and Sephora beauty supplies.
How can nearby Minute Key stores help customers visiting Lowe's?
Minute Key locksmith services nearby provide convenient access for customers who may need key duplication or lock services during their visit to Lowe's or the surrounding area.
What dining options are available near Lowe's for customers who want to grab a bite?
Customers can visit nearby dining options such as Zaxby's for fast food and chicken dishes or Panera Bread for coffee, bakery items, and café meals.
Are there fitness and wellness centers near Lowe's Home Improvement in Lexington?
Yes, Planet Fitness is located nearby providing customers with gym and health spa services to help them refresh before or after shopping.