Business Details
About
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Greer, SC Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.2
2,582 reviews
5 stars
1,504
4 stars
574
3 stars
177
2 stars
90
1 star
237
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a significant decline in customer service quality, with many customers reporting rude or unhelpful staff and long wait times for assistance.
Sales Pressure
Numerous reviews mention aggressive sales tactics from third-party vendors within the store, leading to customer frustration and a desire to shop elsewhere.
Product Availability
While some customers appreciate the variety and selection, others report difficulties finding items and discrepancies between the app and in-store inventory.
Installation Issues
Several customers experienced problems with installation services, including missed appointments and poor communication, leading to dissatisfaction.
Positive Experiences
Despite the negative feedback, there are positive mentions of helpful employees and good customer service in specific instances, particularly in the Greer location.
- NWNick WellsNov 11, 20251.0I went to this Lowe’s at 6:30pm on a Tuesday. I bought 13/20 of the self leveler bags I needed, 1/2 kerdi tubes I needed, 1/2 plumbing fittings needed, and 2/2 concrete primer gallons. Nobody offered to help load the cart or my truck. I waited 15 minutes in line to check out. Not a good experience.
- JFJenni FosterNov 9, 20251.0Purchased a Maytag dishwasher 10/14 within 2 weeks it would not cycle through properly and actually wash the dishes. Detergent tables were just melting in the bottom and it would smell like burning plastic. But apparently the return policy is 48 hours and the clerks are supposed to tell you that verbally when you purchase. Or it is the consumers responsibility to go online for this information. Like I'm supposed to know with in 48 hours my new dishwasher is gonna to crap out on me. Service call forMaytag to send anyone out is $150 plus any parts. So be very careful buying large purchases on anything that could break!!
- HJHugh JanusNov 3, 20251.0Still waiting on a storm door to be installed that was paid for in July. Go to Home Depot instead!
- VEValkyrie EmOct 29, 20254.0Found some great deals on slightly imperfect lumber. The employees were very helpful and proactive getting everything tied down and flagged for safety.
- TCThomas ChapmanOct 10, 20251.0I used to enjoy going to Lowe’s to shop for things I wanted to get for a weekend project but this Lowe’s in particular has become unbearable with pushy 3rd party sales people, the gutter guard sales people in particular. Every day I am exposed to ads of all sorts online. The last thing I want to do is be interrupted in person and have to fake pleasantry’s or listen to their sales pitch and pleasantly decline. On one occasion I even felt pressured enough to accept their offer just to have to call and cancel after getting home because I had zero interest but just wanted to get out of there with no hard feelings. This salesperson even went so far that after saying I would have to talk with my finance about it and was there a phone number to call if we were interested and said I should just say I was the sole homeowner and I had to set up the consultation in store. After speaking to customer service of this company to cancel the consultation, the rep mentioned that she has received multiple calls from people in the same situation feeling pushed into setting up a consultation just to call and cancel after leaving the store. This particular company has been pushing this “promotion” since July. I don’t know how much of a kickback Lowe’s gets for allowing these sales people into their store but I hope they know they are losing customers that would rather go across the street and shop at Home Depot where there are no sales people jumping on them to score a commission. In person sales is no longer a thing. If we want something, we will find it
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What kinds of products can I find at Lowe's Home Improvement in Greer, SC?
Lowe's in Greer offers hardware, building supplies, appliances, paint, patio furniture, tools, flooring, plumbing essentials, decking, grills, lumber, garden equipment, and more.
What are the store hours for Lowe's Home Improvement in Greer?
The store is open Monday to Saturday from 6:00 AM to 9:00 PM, and Sunday from 8:00 AM to 8:00 PM, with holiday exceptions.
Does Lowe's in Greer offer in-store pickup and delivery services?
Yes, Lowe's provides both in-store pickup and delivery services for customer convenience.
How can I check the status of my order placed at Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe's account to receive email updates.
What payment options are accepted at Lowe's Home Improvement store in Greer?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa.
Are installation services available at Lowe's in Greer?
Yes, Lowe's offers various installation services including appliances, flooring, cabinetry, blinds, HVAC, roofing, and more.
What nearby places can customers visit around Lowe's Home Improvement in Greer?
Nearby places include Chick-fil-A for a quick meal, Dill Creek Commons shopping center for additional shopping, and Minute Key locksmith services.
How can customers visiting Lowe's benefit from nearby transportation or service locations?
Customers can access nearby services such as Mavis Tires & Brakes and NTB for automotive needs, making it convenient when planning home and auto projects.
Are there any dining options close to Lowe's Home Improvement in Greer?
Yes, options nearby include Chick-fil-A, Cook Out, and Fatz Cafe, offering casual dining before or after shopping at Lowe's.
Does Lowe's in Greer provide support for multiple languages?
Lowe's offers services in English and Spanish, with in-store translation services available for other languages.