Business Details
About
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Greenwood, SC Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.1
1,980 reviews
5 stars
1,047
4 stars
464
3 stars
231
2 stars
78
1 star
160
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on staff is mixed; while many customers praised friendly and helpful employees, others reported rude service and a lack of assistance.
Stock Availability
Customers frequently mentioned issues with stock availability, including items being out of stock or mispriced.
Checkout Experience
Many reviews highlighted long wait times at checkout and dissatisfaction with self-checkout options.
Store Cleanliness
The store was generally noted as clean, but some customers pointed out specific areas needing improvement, such as restrooms.
Product Selection
Customers appreciated the variety of products available, particularly in gardening and home improvement categories.
- SLSydney Lang3 days ago2.0Our local lowes has typically been so great. However, we bought a custom door from them and paid for installation - they hired Crume Installations to complete this work and it has been nothing shy of a complete nightmare in which Lowes has done VERY little to fix. Lowes hired Crume to do the install back in May. Crume failed to show up numerous times to our property during scheduled appointments. Finally by October they arrived to do the install in which the contractors damaged the custom door, cracked our transom, destroyed the frame of the door AND installed the door misaligned to the point in which it does not close. After mentioning these issues the first response on-site was "so youre not going to give us a good review?" They then tried to remedy the issue by placing a 1in board between the frame and the door and carved in larger door knob wholes - ruining custom door rendering it useless for the numerous repairs that need to be addressed due to their complete incompetency and lack of skill. After we asked these contractors to leave our property and called lowes for remediation they said theyd send another contractor to inspect the issues. Again, after numerous no-shows to our scheduled appointments, finally we get someone to come out to inspect the damage- and to our utter shock and disappointment, they sent the SAME people that did the damage to our home out to inspect the "issues". There was no way they were coming into our home again and sent them on their way. We called Lowes to discuss this and they had the audacity to say we delayed the process. How could the individuals that caused the damage inspect the damage from an unbiased perspective?? Again we requested a new contractor come and inspect the damage so we can begin the repairs and refunds to which they have canceled and rescheduled us twice. Today they managed to not show up again. There is so much damage to the frame, door and inside due to Cumes lack of skillsets. We have to tape this door shut to keep bugs out and other elements - wind/rain. After several months of waiting for this project to start and now waiting for an inspection so we can start the repair process I cant say this with enough emphasis - AVOID AVOID AVOID any sort of installation work through Lowes.
- TSTyler StaleyNov 4, 20254.0I go here all the time. Prices are outrageous but the people and the ambiance are what make it worth it
- CCClarissa Culbreath-BarnettOct 22, 20255.0Excellent customer service
- BDBobbi DeasonSep 30, 20255.0I had to get a new microwave and Brandi, my sales associate, was awesome.
- APAngela PaulSep 9, 20251.0Placed a order Lowe’s said it would be the next day… next day came never saw my order… and when I called to see where they were I was told they didn’t have them in stock it would be here 6 days later than what I was originally told…. Haven’t really had a good experience either time I’ve went there
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Greenwood, SC?
You can find appliances, bathroom supplies, building supplies, flooring, tools, garden equipment, home décor, kitchen and bathroom remodeling essentials, and more.
What are the store hours for Lowe's Home Improvement in Greenwood, SC?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM, and Sunday from 9:00 AM to 8:00 PM, with adjusted holiday hours.
Does Lowe's Home Improvement in Greenwood offer installation services?
Yes, Lowe's offers various installation services including appliances, flooring, cabinetry, windows, doors, HVAC, and more.
Can I pick up my Lowe's order in store or have it delivered?
Yes, Lowe's provides in-store pickup and delivery services for your convenience.
How can I check the status of my order placed with Lowe's?
Check your order status online by entering your order number or logging into your MyLowe’s account. You'll also receive email updates.
What payment options are accepted at Lowe's Home Improvement in Greenwood?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, MasterCard, and Visa.
Does Lowe's in Greenwood offer any special services like recycling or repair?
Yes, Lowe's provides recycling for electronics, batteries, and light bulbs, and offers repair and onsite assembly services.
What nearby places can I visit when shopping at Lowe's in Greenwood?
Nearby you can visit Domino's Pizza for a quick meal, Old Navy for clothing shopping, and CPR Cell Phone Repair for mobile services.
How can the nearby Blue Rhino Propane Exchange be useful when visiting Lowe's?
You can easily swap propane tanks at Blue Rhino Propane Exchange near Lowe's for your grilling or heating needs.
Are there dining options near Lowe's Home Improvement in Greenwood?
Yes, nearby dining options include La Hacienda Mexican Restaurant, Red Bowl Asian Bistro, and Chili's Grill & Bar.