Buck Stove, Pool & Spa

4.7
639 reviews

About

Swimming Pool Contractor
We are a second generation family owned business founded in 1978. We try to offer the best products that our various industries have to offer and to make sure that our staff is professionally trained to sell, install and service the product that is right for you.

Location

Buck Stove, Pool & Spa
1801 Montague Avenue Extension, Greenwood, SC
29649, United States

Hours

Reviews

4.7
639 reviews
5 stars
553
4 stars
52
3 stars
10
2 stars
6
1 star
18

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, noting their professionalism and willingness to assist with issues.

Service Delays

Several reviews highlighted frustrations with delays in service and communication, particularly regarding appointments and follow-ups.

Product Availability

Customers appreciated the availability of parts and products, with many noting quick shipping and efficient service.

Mixed Experiences

While many had positive experiences, some customers reported dissatisfaction with specific service issues and pricing.
  • JD
    Jeff Demarais
    Dec 29, 2025
    1.0
    Hard to even give a review. Since Nov 15th I Stopped in 3 times before I got someone to ck my hot tub. Was supposed to get a call w a quote. I called them a few times and and after a month from their visit...nothing. Thanks for nothing Greenwood Buck Stove. Zero stars. Been 2 weeks since I posted, the response by Buck stove was just like all the calls I placed…nothing. They should at least tell me they don’t have a clue so I can plan what I will do.
  • TE
    Tracey Ellis
    Dec 4, 2025
    1.0
    I really love my gas logs. I had a really bad experience with the older man that I purchased them from. I’m really glad that Jason stepped in to take care of this problem for me. My logs would not turn on last night, so I called Buck Stove and Pool this morning. They told me that they could not come out until next week. I had to call CPW and they came out right away, and got them working for me. They have the worst customer service, and I would not recommend nobody to do business with them!
  • KD
    Kathy Darragh
    Nov 6, 2025
    5.0
    Thank you Noah from Buck Stove. He an awesome job. Professional, clean and friendly. Fixed my gas logs and got them looking better than ever! Thanks!
  • AP
    Anthony Pomilla
    Sep 16, 2025
    5.0
    I can't say enough good things about the entire staff. First, this was the second store I went to and they were very honest with the pricing right up front. I want to trust people I do business with, and I got that feeling on day one. We ordered our spa and needed it before a specific date, the tub came in the evening before, and Jason had scheduled me in and got it installed on time. The big thing was how they got it to the location I needed it to be in. It was in a very tricky spot to move a 400 lbs. spa, but they did it very carefully. I was very impressed and would highly recommend them.

Frequently Asked Questions About Buck Stove, Pool & Spa

What products and services does Buck Stove, Pool & Spa offer?

Buck Stove, Pool & Spa offers a variety of products related to swimming pools and spas, including sales, installation, and professional service by trained staff.

Where is Buck Stove, Pool & Spa located?

It is located at 1801 Montague Avenue Extension, Greenwood, SC 29649, USA.