Lowe's Home Improvement

4.1
2040 reviews

About

Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Find everything you need for home upgrades at Lowe’s in Greenville, SC, your trusted & nearby home improvement store. From high-quality appliances and energy-efficient refrigerators to essential plumbing supplies, hardware, tools, vanities, tile and luxury vinyl plank flooring, our store offers a complete selection for any project. Visit your nearest Lowe’s store to explore seasonal décor, Christmas trees, outdoor lighting, patio sets and power equipment designed to enhance both indoor and outdoor areas. Whether you’re handling a DIY project or overseeing a full renovation, Lowe’s provides expert assistance, reliable products and everyday value. Shop in-store at a Lowe’s near you or online today.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Lowe's Home Improvement
1131 Woodruff Road, Greenville, SC
29607, United States

Hours

Reviews

4.1
1,879 reviews
5 stars
1,091
4 stars
400
3 stars
139
2 stars
59
1 star
190

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed experiences with customer service; some employees were praised for their helpfulness, while others were reported as rude or unresponsive.

Product Availability

Customers frequently noted issues with product availability and online order accuracy, leading to frustration.

Store Organization

The store is generally well-organized and stocked, making it easy for customers to find what they need.

Installation Services

Numerous complaints about installation services, including delays and poor communication, leading to customer dissatisfaction.

Positive Experiences

Several customers shared positive experiences with specific employees who provided excellent service.
  • HM
    Heath McCall
    Jan 1, 2026
    3.0
    Even tho ill still buy some things from Lowes, they are terrible for any installations. I am a very busy person. First i bought a garbage disposal that they were paid to installs. 5 cancelations i ended up having to do it myself due to this incompetent 3rd party venders and demand a refund. Bought a ceiling fan; more no call no shows and so I installed it myself and had to demand a refund for the installation that never happened. Just got a washer/dryer combo. First one was damaged by factory and never made it in my drive way. 2nd one came... they only dropped off; not installed. My wife looked it. They canceled her first order but when leaving the 2nd order left off the install kit and labor that we paid for without telling us. They unboxed the washer/dryer on the truck. Then I find out the delivery driver left with the lint trap/filter when i tried doing the install; apparently the filter is on the top of the packing foam. I tried calling to let lowes what their driver has a critical part and got the run around. So now I am having to pay phone tag. They have had so many chances and failed every time. I dont think lowes realize is frustrating it is to have to deal with this kind of failure. Update: so lowes solution was to send another new combo from Grear. These guys were nice and asked about the situation. The get it in and helped prep it for installation.
  • CA
    Clay Ayers
    Dec 23, 2025
    1.0
    Service no good
  • SR
    Sherrill Robbins
    Dec 21, 2025
    5.0
    Sharus, Tonya, and Amir (spell check their names) sorry! They were absolutely wonderful and helpful regarding an issue with my vanity that came damaged and had to bring back up to the store! I left Lowes highly satisfied and problem solved:) Thank you again for all the help!
  • JH
    John Hom
    Dec 9, 2025
    5.0
    Lowes is my go to store
  • KT
    Kalpa Taru
    Nov 30, 2025
    5.0
    My go to place for home improvements. Well laid out store with good choices. Good customer service.

Frequently Asked Questions About Lowe's Home Improvement

How do I find a product online?

Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.

How do I check my order status?

Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.