Business Details
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Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Greenville, SC Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.2
2,407 reviews
5 stars
1,378
4 stars
524
3 stars
209
2 stars
90
1 star
206
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees received praise for their helpfulness, others were reported as rude or unresponsive.
Product Availability
Customers generally found that Lowe's had a good selection of products and tools, often noting they could find what they needed.
Store Cleanliness
The store is often described as clean and well-organized, contributing to a positive shopping experience.
Checkout Experience
Checkout experiences varied, with some customers reporting fast service while others experienced delays and poor assistance.
Staff Knowledge
Several reviews highlighted knowledgeable staff who provided valuable assistance, particularly in specialized departments like appliances and paint.
- JCJustin Ching1 day ago1.0I purchased a GE EasyWash range on November 6, 2025, and scheduled delivery for my day off on November 18, 2025. The website specifically advertised delivery by November 18 for $39.00. I also received an email stating I would be given a four-hour delivery window the day before. Late in the evening on November 17, I received an email stating that my delivery had been pushed back to November 25. I called the number provided, but the line was already closed for the day. When I called back the next day, I was told the range did not arrive at the warehouse until the 17th and could not be delivered on the 18th because the trucks were already loaded. I was then told the earliest delivery would be the 19th. Because they still couldn’t give me a delivery window until late on the 18th, my wife had to take a PTO day to be available. I asked for some kind of reimbursement due to the delay and the inconvenience, and was told to call back after the range was delivered. When it finally arrived, the delivery team did not install the anti-tip bracket. I called customer service four times today. On three of those calls, the representatives placed me on hold and never returned. On the final call, after 44 minutes, the representative offered me $20.00—even though I paid $39.00 for “deliver by the 18th.” I asked to speak with a supervisor; I was told the supervisor was ready to take my call and that I would be transferred. Instead, the line was silent for several minutes, then I was sent directly to a phone survey and disconnected. I have purchased all of my appliances from Lowe’s since 2008, but this has been the worst experience I’ve had. When we called the Lowe’s on Poinsett Highway, the assistant store manager told us we had to contact the warehouse ourselves, offering no additional help. Overall, the repeated delays, lack of communication, failure to install the anti-tip bracket, and poor customer service—both on the phone and at the store—were extremely disappointing.
- SRSergio Restrepo3 days ago4.0Mi tienda favorita para materiales
- BDBillie DeanNov 17, 20255.0It's always fun to go look around at Christmas decorations
- ATAntonio TafollaOct 27, 20254.0Todo muy bien
- DHDiana HoltonOct 19, 20251.0They will not return anything, even if unopened without a store receipt. Horrible customer service.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products and brands can I find at Lowe's Home Improvement in Greenville, SC?
Lowe's carries a wide range of home improvement products including appliances, tools, flooring, plumbing supplies, outdoor equipment, and more. Popular brands include GE, Whirlpool, LG, Samsung, Craftsman, Dewalt, and Kobalt.
What services does Lowe's Home Improvement offer?
Lowe's provides various installation services such as appliance installation, flooring installation, cabinetry, HVAC, and smart home installations, along with free delivery, free haul away, easy returns, and exchanges.
What are the store hours for Lowe's Home Improvement in Greenville, SC?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM and Sunday from 8:00 AM to 8:00 PM, with special holiday hours as posted on their website.
How can I place an order and check its status at Lowe's?
You can order items online through their website and check your order status by entering your order number or logging into your MyLowe's account. Email notifications are sent for order updates.
Does Lowe's offer in-store pickup or delivery services?
Yes, Lowe's offers both in-store pickup and delivery services for your convenience.
What payment options are accepted at Lowe's Home Improvement?
Lowe's accepts payment by American Express, Cash, Check, Diners Club, Discover, MasterCard, and Visa.
Are there any nearby places where I can grab a meal or coffee before or after shopping at Lowe's?
Yes, nearby dining options include Itto Ramen Bar Tapas, Wally Dogs, The Peddler Steak House, and Waffle House, perfect spots to enjoy a meal before or after your shopping trip.
Where can I find automotive services near Lowe's Home Improvement in Greenville?
Nearby automotive services include Sexton's Muffler Shop, Jiffy Lube, and Sunoco Gas Station, making it convenient if you need vehicle maintenance while visiting Lowe’s.
Are there any key and locksmith services close to Lowe's?
Yes, Minute Key and minuteKEY are nearby key and locksmith services that you can visit for any key or locksmith needs.
How can nearby places complement my visit to Lowe's Home Improvement?
After shopping at Lowe's, you might visit nearby places like Young's Jewelers for accessories or Walgreens for pharmacy needs. For relaxation, Wild Hair Studio or Core Chiropractic Wellness are close by to help you refresh.