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Lovesac

4.7
(174 reviews)

Business Details

700 Haywood Road, Greenville, SC
29607, United States
(864) 288-8040
http://www.lovesac.com/

About

Home FurnitureHome Goods StoreLovesac
At Lovesac, we're committed to making your home as comfortable as possible. That’s why Sacs and Sactionals are specially designed to be washable, changeable, and guaranteed to last a lifetime. We believe your furniture is something you can continue to invest in, expand, and evolve over time so that it continues to meet your needs, rather than having to add it to the landfill. This helps reduce stress while freeing you to live the life you love. Learn more about The World’s Most Adaptable Couch™ and The World's Most Comfortable Seat™. Plus, discover the latest innovation in Total Comfort, StealthTech Sound + Charge. This immersive audio system features speakers and a subwoofer, seamlessly embedded inside Sactionals for a 4D sound environment that truly surrounds you. Now’s the perfect time to create, customize, and design your own Sac or Sactionals. Plus, find out about our latest offers, sales, and financing options. Remember, every order comes with free delivery and our risk-free 60-Day Home Trial. Whether you're looking for a sectional couch, bean bag chair, outdoor furniture, or even just an ottoman, Lovesac has something to fit your needs.

Details

  • Wheelchair accessible entranceAvailable

Location

Lovesac
700 Haywood Road, Greenville, SC
29607, United States

Hours

Reviews

4.7
174 reviews
5 stars
149
4 stars
9
3 stars
4
2 stars
5
1 star
7

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the knowledgeable and friendly staff, highlighting their helpfulness and lack of pressure during the purchasing process.

Product Quality

Many reviews noted the high quality and comfort of the furniture, with particular appreciation for the versatility and ease of assembly of the Sactionals.

Delivery Issues

Several customers reported delays in delivery and issues with receiving their full orders, leading to frustration despite positive experiences in-store.

Assembly Experience

While some customers found the assembly process manageable, others described it as challenging and time-consuming, indicating a mixed experience.

Pricing Concerns

A number of reviews mentioned that the products are perceived as expensive, with some customers expressing regret over their purchases due to high costs.
  • BE
    Bryan Eustice
    Feb 2, 2026
    5.0
    Stopped in to check out the couches, and ended up receiving the best service possible from Kelly. She engaged us in a wonderful conversation. Let us know all of the products you had to offer, and really made the experience memorable. She deserves recognition for superb people skills, product and technical knowledge. Although we are still debating on if these couches are right for our family, I wanted to ensure she didn't go unrecognized. You're awesome Kelly!
  • MW
    Michele Watson
    Jan 9, 2022
    1.0
    Horrible customer service. My order was almost 8k for Sactional and table. Never received table with order and was told I would need to file a police report to get reimbursed (for a item that was never delivered).
  • JC
    John Curry
    Sep 9, 2020
    5.0
    Gabriel in the Greenville, SC store was extremely knowledgeable and friendly. He knew exactly what to ask in order to find out what worked best for our family. We look forward to our love sac arriving and will most certainly work with Gabriel again when we’re ready to purchase more.

Brand Certified Facts from Lovesac

This information is certified by Lovesac and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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