Extra Space Storage

4.9
549 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreRV Storage FacilityBoat Storage FacilityRecords Storage FacilityAutomobile Storage Facility
Store your belongings at Extra Space Storage on 1201 Laurens Rd in Greenville, SC today! Our large selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, manager living on site, exceptional security, ADA compliant, covered loading bay, deliveries accepted, non climate controlled units available, parking spaces, RV parking, military discount, wide drive isles, vehicles are allowed in drive-up units, solar site, loading dock, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
1201 Laurens Rd, Greenville, SC
29607, United States

Hours

Reviews

4.9
549 reviews
5 stars
517
4 stars
14
3 stars
5
2 stars
3
1 star
10

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff members, particularly Amy, Kay, and CJ, received high praise for their friendliness, professionalism, and helpfulness, making the rental process smooth and enjoyable.

Cleanliness

The facility is consistently described as clean and well-maintained, contributing to a positive customer experience.

Pricing Concerns

Several customers expressed dissatisfaction with sudden price increases after initial rental agreements, suggesting a potential issue with pricing transparency.

Mixed Experiences

While many reviews highlight positive interactions and experiences, there are notable complaints regarding storage conditions and customer service issues related to item disposal.
  • JD
    Justin David
    Oct 31, 2025
    5.0
    Taylor and Micah were fantastic!
  • MS
    Michelle Sanders
    Oct 31, 2025
    1.0
    The staff is friendly which is the only plus of this place. The storage room I used was FILTHY. The floor was all broken up and DIRTY. I had my items in storage for a mere 1 1/2 months and everything was infested with mice. They were then, unfortunately, transferred to my new residence where I had to bear the burden and cost of eliminating them. Also, I experienced damage to many items stored and the clean up was a horrific, daunting chore. I filed a claim, and of course it was denied. Make sure all your items are in airtight containers and all furniture is completely sealed with plastic and then just say some prayers your items won't be infiltrated. Suggestion: check for mice droppings and urine before moving things into your residence.
  • PA
    Proud American
    Oct 10, 2025
    4.0
    Older storage place, good location, good price, needs some work though fine for storing stuff you would normally stick in a garage.
  • AS
    andrew smith
    Oct 2, 2025
    5.0
    Work with Meredith clearing my storage and getting packing supplies. Great location temperature controlled
  • CF
    Carla Fell
    Sep 10, 2025
    5.0
    Great location, friendly staff and nice clean place

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.