Business Details
About
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Goose Creek, SC Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.2
3,082 reviews
5 stars
1,821
4 stars
690
3 stars
236
2 stars
99
1 star
236
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customer service experiences are inconsistent, with many reports of unhelpful or rude staff, while some employees received praise for their exceptional service.
Product Availability
Customers frequently noted issues with product availability and stock levels, leading to frustration when items were not found or orders were incomplete.
Store Cleanliness
The store is generally reported as clean and organized, contributing positively to the shopping experience.
Delivery Issues
Numerous complaints were made regarding delivery services, including missed deliveries and poor communication about delivery times.
Staff Helpfulness
While some customers found staff to be friendly and helpful, others reported difficulty in finding assistance when needed.
- DLDani LamphierNov 1, 20255.0Gotta love free air for ya tires. Very convenient.
- FHFaith HudackoOct 30, 20251.0Worst Lowe's experience ever. I ordered a same-day delivery, and it shipped from this Lowe's. It said it was delivered. I have gotten the run-around. Everyone keeps saying I will give you a call back, and they will get it figured out. Five phone calls later and I am still out $80 for a product they failed to deliver.
- APAnthony PapaOct 27, 20255.0This place is awesome. Unlike Walmart it has 15 working handicap karts that work
- LSLENITA KNIGHT SUMMERSOct 24, 20251.0I'm exhausted with the service at Lowe's. I went in the store and I may as well have been a ghost. I had to actually call a few times to get someone to assist me while at the store. As if that wasn't frustrating enough, I decided to order some plywood and set it up for delivery. They delivered one piece and the others were at the store. I tried to cancel the order and reset the delivery and they had the 3 plywood pieces at the store and said the 1 piece couldn't be cancelled because it was coming from another store. I called for a remedy and although the young lady was very sweet, she said that her superiors wouldn't send the remainder of the order without charging me another delivery fee. Yeah, I think it's time to shop with the Mom and Pops and Amazon. But then again, when I went to Home Depot, their people went above and beyond. We'll see. $20 gift certificate was offered and accepted. I had to recoup some of my loss. Doesn't remedy how I now feel.😏 Just got home and saw the piece and it's horrible. I will NEVER pay for Lowe's delivery again. To say that I'm disappointed is an understatement. I called the number provided in your response and it gave me extreme anxiety. I felt like the young lady was reading from a script. This is like a great relationship gone wrong.
- DLdoug lindOct 18, 20251.0Customer service has gone way down hill.. sit on hold for 30 minutes. Drive to and walk in the stoor and the person who has you on hold is drinking coffee standing at the counter...while I am still holding.. then no-one has any knowledge to fix a problem.. three different people pass me around (asscociates/manager/csr... welp they loay out on 2k in sales.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Goose Creek, SC?
You can find a wide range of products including paint, patio furniture, home décor, tools, flooring, appliances, plumbing, decking, grills, lumber, outdoor & gardening equipment, bathroom storage, and more.
What are the store hours for Lowe's Home Improvement in Goose Creek, SC?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM, and Sunday from 8:00 AM to 8:00 PM.
Does Lowe's Home Improvement offer in-store pickup and delivery services?
Yes, Lowe's offers both in-store pickup and delivery services for your convenience.
How can I check the status of my order from Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe's account. Email updates will be sent if your order status changes.
What payment options are accepted at Lowe's Home Improvement in Goose Creek?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa.
What installation services does Lowe's offer?
Lowe's provides a variety of installation services including appliances, backsplashes, blinds, cabinets, countertops, decks, dishwashers, doors, garage doors, garbage disposals, generators, gutters, hardwood floors, HVAC, flooring types, lighting, playsets, water heaters, sheds, shower doors, siding, sinks & faucets, smart home devices, tile and vinyl flooring, toilets, vanities, washers & dryers, water filters, windows, roofing, fence, and flooring installation.
Are there nearby places I can visit before or after shopping at Lowe's Home Improvement in Goose Creek?
Yes, nearby you can visit Chick-fil-A for a meal or snack, Biggby Coffee for coffee or refreshments, or the Milkster Nitrogen Creamery ice cream shop for a treat. These spots provide convenient dining options around your Lowe's visit.
Is there a nearby automotive repair service close to Lowe's in Goose Creek?
Yes, Christian Brothers Automotive, which offers automotive repair, oil change, and brake services, is located near Lowe's for your vehicle maintenance needs.
Are there key and locksmith services close to Lowe's Home Improvement?
Yes, minuteKEY and Minute Key key and locksmith services are located nearby, useful if you need key duplication or locksmith assistance during your visit to Lowe's.
Can I find health and wellness services near Lowe's Home Improvement in Goose Creek?
Yes, nearby you'll find health-related services such as Absolute Chiropractic, HealthSource Chiropractic, Lifestance Health counseling and mental health services, and Coastal Internal Medicine & Geriatrics.