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Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Lowe’s in Goose Creek, SC is the go-to home improvement store near you for affordable, year-round project essentials. Shop major appliances, energy-efficient refrigerators, hardware, plumbing essentials, vanities, tools, durable tiles and luxury vinyl planks to upgrade your home. Find seasonal favorites like Christmas trees, holiday décor and outdoor lights to refresh your backyard, or enhance your outdoor space with patio furniture and power equipment at your nearby Lowe’s store. Whether tackling a DIY project or a pro renovation, Lowe’s offers expert advice, convenient shopping, and everyday value on trusted brands. Visit your nearest Lowe’s store or shop online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.2
3,102 reviews
5 stars
1,833
4 stars
695
3 stars
237
2 stars
99
1 star
238
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customer service experiences are inconsistent, with some employees praised for their helpfulness while others are reported as rude or unresponsive.
Product Availability
Customers frequently noted issues with product availability and stock levels, leading to frustration when items were not found.
Store Cleanliness
The store is generally described as clean and organized, contributing positively to the shopping experience.
Delivery Issues
There are significant complaints regarding delivery services, including missed deliveries and poor communication.
Staff Knowledge
While some staff members are recognized for their knowledge and assistance, others are criticized for lacking product knowledge and not being helpful.
- PPPam6 days ago1.0If I could give zero stars I would. My stove broke down a week before Christmas so I went to the goose creek Lowe’s to buy a new one. Had to speak to the associate twice to get her attention away from her night before conversation with her coworker to help me that was the first mistake in experience. Then I ask for it to be delivered my old one to be taken away , install the new one and give me the warranty. No problem . Well that wasn’t the case. The guys came to deliver it which was on time and great and I asked aren’t you installing it. No we only deliver. So I call up to Lowe’s to find out what’s happening and she said the installation was never purchased that she couldn’t help me I had to come back up to the store. So again I go up there and purchase the installation that should have been on there in the first place, now first appt is 2 weeks after Christmas so no cooking for Christmas then. And they could do it from 8 to 11. Mind you I haven’t been able to cook dinners since then. So the installation day comes I have my 78 year old father doing me a favor to wait the 3 hours for the installation because I had to work. 11 o’clock comes around and no word from anyone. He calls me and I have to stop working and call Lowe’s customer service support . They were like basically we can’t call him or the company that they still show he will be out there you just have to wait. What is the purpose of picking a time frame then. Come 1230 the installer calls says he is finishing up a microwave and will be over soon this was at 1230. Then 330pm which is 3 and half hours after he was due there he now calls my father who has been there all day and says sorry they cancelled the installation because the stove is not at Lowe’s. Well of course not it sitting at my house for 2 weeks now. And tells him look I have lots to due tomorrow but I will get to you sometime and give you a call. The most worse customer service ever! I call Lowe’s after work because now my elderly father is so agitated and the customer service lady says there is nothing they can do they will send an email. I was like well they will have to come do it on a Saturday because I can’t put my father through this again. She was like mam they don’t work on weekends. You will need to wait to hear back from them Tommorow. So then I ask for a survey and she says there will be one at the end of this call about me but you can tell them about your frustrations also. Then the survey hangs up on me. Once this is installed I am closing all accounts with Lowe’s taking the remaining of my home repairs to Home Depot because NO one cares
- EMEugene Monroe6 days ago4.0They had what I needed
- CDCarlene DavisDec 25, 20254.0Every now and again there is a good find on indoor plants
- RHRobert HarleyDec 21, 20255.0They helped me get everything that I needed and got me in and out in a matter of minutes.
- DPDial PlumbingDec 20, 20251.0Terrible customer service at all lowes store
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Goose Creek, SC?
You can find a wide range of products including paint, patio furniture, home décor, tools, flooring, appliances, plumbing, decking, grills, lumber, outdoor & gardening equipment, bathroom storage, and more.
What are the store hours for Lowe's Home Improvement in Goose Creek, SC?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM, and Sunday from 8:00 AM to 8:00 PM.
Does Lowe's Home Improvement offer in-store pickup and delivery services?
Yes, Lowe's offers both in-store pickup and delivery services for your convenience.
How can I check the status of my order from Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe's account. Email updates will be sent if your order status changes.
What payment options are accepted at Lowe's Home Improvement in Goose Creek?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa.
What installation services does Lowe's offer?
Lowe's provides a variety of installation services including appliances, backsplashes, blinds, cabinets, countertops, decks, dishwashers, doors, garage doors, garbage disposals, generators, gutters, hardwood floors, HVAC, flooring types, lighting, playsets, water heaters, sheds, shower doors, siding, sinks & faucets, smart home devices, tile and vinyl flooring, toilets, vanities, washers & dryers, water filters, windows, roofing, fence, and flooring installation.
Are there nearby places I can visit before or after shopping at Lowe's Home Improvement in Goose Creek?
Yes, nearby you can visit Chick-fil-A for a meal or snack, Biggby Coffee for coffee or refreshments, or the Milkster Nitrogen Creamery ice cream shop for a treat. These spots provide convenient dining options around your Lowe's visit.
Is there a nearby automotive repair service close to Lowe's in Goose Creek?
Yes, Christian Brothers Automotive, which offers automotive repair, oil change, and brake services, is located near Lowe's for your vehicle maintenance needs.
Are there key and locksmith services close to Lowe's Home Improvement?
Yes, minuteKEY and Minute Key key and locksmith services are located nearby, useful if you need key duplication or locksmith assistance during your visit to Lowe's.
Can I find health and wellness services near Lowe's Home Improvement in Goose Creek?
Yes, nearby you'll find health-related services such as Absolute Chiropractic, HealthSource Chiropractic, Lifestance Health counseling and mental health services, and Coastal Internal Medicine & Geriatrics.