Lowe’s in Fort Mill, SC is the go-to home improvement store near you for affordable, year-round project essentials. Shop major appliances, energy-efficient refrigerators, hardware, plumbing essentials, vanities, tools, durable tiles and luxury vinyl planks to upgrade your home. Find seasonal favorites like Christmas trees, holiday décor and outdoor lights to refresh your backyard, or enhance your outdoor space with patio furniture and power equipment at your nearby Lowe’s store. Whether tackling a DIY project or a pro renovation, Lowe’s offers expert advice, convenient shopping, and everyday value on trusted brands. Visit your nearest Lowe’s store or shop online today.
Mixed reviews on customer service; some employees received praise for their helpfulness, while others were criticized for poor attitudes and lack of assistance.
Product Availability
Customers noted that the store is generally well-stocked, but there were complaints about specific items being out of stock or incorrect orders.
Checkout Experience
Many customers expressed frustration with self-checkout processes and the lack of traditional cashiers, leading to a feeling of being treated like unpaid employees.
Store Environment
The store is often described as clean and organized, with some employees being highlighted for their friendliness and helpfulness.
SS
sean “Stegosaurus37” stegner
6 days ago
1.0
Terribly managed you'll see you favorite employee out the door faster than the BBQs on sale
KD
Kyle Davis
Jan 5, 2026
1.0
Go to Home Depot. The customer serv8ce here is horrible. They are rude and poorly trained. Had to wait in line because the one br9ke the computer trying to process a return for the customer 8n front of me. They denied my return that was will within 90 days and told me I can go to the website to read the return policy. I have been on hold for 20 minutes waiting on a representative. Speaking with Fiona. The supervisor at customer service. She is the worst. I do not know how she got hired for that role no excitement no empathy just read the policy in a monotone voice
SS
Sir
Dec 27, 2025
5.0
Definitely my go-to store
SI
Scott Inman
Dec 23, 2025
5.0
Slowes home improvements. As long as you can load it yourself!
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products and brands can I find at Lowe's Home Improvement in Fort Mill, SC?
Lowe's offers a wide range of products including appliances, bathroom supplies, building materials, paint, patio furniture, tools, flooring, plumbing, and more. Brands available include GE, Whirlpool, LG, Samsung, Craftsman, Dewalt, and many others.
What are the store hours for Lowe's Home Improvement in Fort Mill, SC?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM, and Sunday from 8:00 AM to 8:00 PM. Holiday hours may vary, and some days the store may be closed or have reduced hours.
Does Lowe's in Fort Mill offer in-store pickup and delivery services?
Yes, Lowe's offers both in-store pickup and delivery services to customers.
How can I find a product online from Lowe's?
You can search for products online using keywords, Lowe's item numbers, brand names, or manufacturer model numbers, or browse by department on Lowe's website.
What payment options does Lowe's accept at the Fort Mill location?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa for payments.
What installation services does Lowe's offer?
Lowe's provides installation services including appliances, blinds, cabinets, carpet, countertops, doors, flooring, HVAC, lighting, roofing, windows, and many other home improvement installations.
Are there recycling services available at Lowe's in Fort Mill?
Yes, Lowe's offers recycling services for electronics, light bulbs, and batteries.
What nearby restaurants can I visit before or after shopping at Lowe's in Fort Mill?
Nearby restaurants include Persis Indian Grill, The Halal Guys, Charanda Mexican Grill & Cantina, and Charanda Of Fort Mill, where you can enjoy a variety of cuisines.
Where can I find automotive repair services near Lowe's Home Improvement?
Nearby automotive repair services include Fort Mill Meineke and Honest-1 Auto Care, both offering professional automotive services.
Are there fitness or wellness centers near Lowe's in Fort Mill?
Yes, nearby fitness centers include F45 Training Fort Mill for fitness training and Athletico Physical Therapy for physical therapy and rehabilitation services.