Lowe's Home Improvement

4.2
1433 reviews

About

Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Lowe’s in Fort Mill, SC is the go-to home improvement store near you for affordable, year-round project essentials. Shop major appliances, energy-efficient refrigerators, hardware, plumbing essentials, vanities, tools, durable tiles and luxury vinyl planks to upgrade your home. Find seasonal favorites like Christmas trees, holiday décor and outdoor lights to refresh your backyard, or enhance your outdoor space with patio furniture and power equipment at your nearby Lowe’s store. Whether tackling a DIY project or a pro renovation, Lowe’s offers expert advice, convenient shopping, and everyday value on trusted brands. Visit your nearest Lowe’s store or shop online today.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Lowe's Home Improvement
1640 Highway 160 West, Fort Mill, SC
29708, United States

Hours

Reviews

4.2
1,311 reviews
5 stars
797
4 stars
274
3 stars
79
2 stars
34
1 star
127

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some employees received praise for their helpfulness, while others were criticized for poor attitudes and lack of assistance.

Product Availability

Customers noted that the store is generally well-stocked, but there were complaints about specific items being out of stock or incorrect orders.

Checkout Experience

Many customers expressed frustration with self-checkout processes and the lack of traditional cashiers, leading to a feeling of being treated like unpaid employees.

Store Environment

The store is often described as clean and organized, with some employees being highlighted for their friendliness and helpfulness.
  • SS
    sean “Stegosaurus37” stegner
    6 days ago
    1.0
    Terribly managed you'll see you favorite employee out the door faster than the BBQs on sale
  • KD
    Kyle Davis
    Jan 5, 2026
    1.0
    Go to Home Depot. The customer serv8ce here is horrible. They are rude and poorly trained. Had to wait in line because the one br9ke the computer trying to process a return for the customer 8n front of me. They denied my return that was will within 90 days and told me I can go to the website to read the return policy. I have been on hold for 20 minutes waiting on a representative. Speaking with Fiona. The supervisor at customer service. She is the worst. I do not know how she got hired for that role no excitement no empathy just read the policy in a monotone voice
  • SS
    Sir
    Dec 27, 2025
    5.0
    Definitely my go-to store
  • SI
    Scott Inman
    Dec 23, 2025
    5.0
    Slowes home improvements. As long as you can load it yourself!
  • WR
    William Ross
    Dec 15, 2025
    5.0
    Awesome store

Frequently Asked Questions About Lowe's Home Improvement

How do I find a product online?

Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.

How do I check my order status?

Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.