SpareBox Storage

SpareBox offers four ways to make a payment and set your account up for autopay: On our website: -Log into your account -Select Units and Payments -Select View Information -Select Pay Now -You will then be prompted to “Enable Automatic Monthly Payments?” -By selecting Yes, SpareBox will enroll you into auto payments that will automatically process each month on your due date. -By selecting No, SpareBox will process your payment as a one-time only payment. -After you accept or decline autopay, you will be prompted to make a payment. At the facility: -Our on-site rental centers offer 24-hour accessible kiosks where you may make a credit/debit card payment, as well as sign up for autopay. Over the phone: -Call (833) 777-7273, option 2, to speak with our customer service team. Mail a check or money order: -If you would like to pay by check or money order, please send your check with your SpareBox location and unit number in the memo line to: SpareBox Storage, P.O. Box 1020, Denver, CO 80201.

You may set up autopay any time you make a payment by phone, website, or kiosk.

No, we do not accept cash payments. We encourage customers that normally prefer cash to purchase prepaid debit cards, which are available at most grocery stores, pharmacies, and convenience stores.

Many tenants ask why we require tenant insurance or a protection plan. In our decades of self-storage experience, we have witnessed too many instances of tenants losing their valuables without recourse. Events like fires, natural disasters, and burglary, while rare, can leave a tenant with nothing when there is no insurance or protection plan in place.

You may send a copy of your insurance declaration page to customer@spareboxstorage.com, or mail a copy to: SpareBox Storage, P.O. Box 1020, Denver, CO 80201.

SpareBox is a contactless operation, meaning there is no on-site property manager. This is to increase the safety of our customers and our team members. We highly encourage you to utilize our website or our on-site kiosk for rentals, payments, and to manage your SpareBox account. If you need assistance with a lock cut or a maintenance request, please call (833) 777-7273 and we will gladly make an appointment with a property manager.

SpareBox makes moving out simple! No written requirements or 30-day notice demands—just make sure your unit is empty, clean, and ready for the next customer. To inform us of your move-out, simply move-out online, call and let us know, or email us as customer@spareboxstorage.com.

Once you are ready to move out, you can process the move-out through your online account, kiosk, or by phone. All SpareBox leases are month-to-month. Note: If you move out at the beginning or middle of your billing cycle, you will not be refunded prorated rent. For that reason, we encourage move-outs to take place at the end of your billing cycle. After scheduling your move out, be sure you remove all of your belongings and make sure your unit is clean and ready for the next customer. It may take a few days for our property manager to verify your move-out, so disregard any automated notices you may receive shortly after you vacate.

If you are storing a vehicle, motorcycle, boat, RV or trailer, you will need to provide us with proof of insurance and proof of ownership. To send proof of insurance and ownership, please send a copy of your insurance declaration page, driver’s license, and registration to customer@spareboxstorage.com.

Your rate is not guaranteed for the lifetime of your rental. Periodically, we find it necessary to make adjustments to rates based on several factors including property improvements and to keep up with the rising cost of doing business. We send notifications 30 days before any rates change. You would have received this notice in the mail or by email.

Climate-controlled units are great for curbing extreme temperatures in the hot summer months and the cold winter months. These units have a typical range between 55º and 85º F. While not air conditioned the way your living room might be, these units will ensure your stored belongings won't be exposed to freezing or extreme heat.

We do not offer or allow services like mobile storage, and we do not allow mobile storage to be dropped off on the premises of our facilities.

SpareBox Storage in Conway, SC is open every day from 5:00 AM to 11:00 PM.

You can rent a unit online through the website, using the on-site 24-hour rental kiosk (except for certain locations), or by calling customer service at (833) 777-7273 for assistance.

SpareBox Storage accepts American Express, Discover, MasterCard, Visa, and checks. Cash payments are not accepted; prepaid debit cards are recommended for cash users.

Yes, you can set up autopay anytime you make a payment via phone, website, or the on-site kiosk.

Tenant insurance or a protection plan is required to protect your belongings from risks like fire, natural disasters, or burglary, which, although rare, can cause significant loss.

Yes, climate-controlled units are available to maintain temperatures typically between 55º and 85º F, protecting your belongings from extreme heat or cold.

The facility has a wheelchair accessible entrance but does not have wheelchair accessible seating or restrooms.

Yes, customers can visit nearby businesses such as AAMCO or City Collision for automotive repairs, and Carolina Hair and Nail Salon or Glitter & Gray Salon for beauty services, making errands convenient around their storage visit.

Customers can enjoy nearby restaurants like Cock - A - Doodle Cafe for breakfast or brunch and Radd Dew Bar-B-Que Pit for barbecue and casual dining before or after visiting SpareBox Storage.

Yes, customers can find several nearby gas stations and convenience stores including Hucks Country Express, Shell, and Sunhouse for fuel and quick shopping during their storage trips.