Brand Certified
Lowe's Home Improvement
4.1(2988 reviews)
Certified by Lowe's Home Improvement • Mar 01, 2026
Business Details
2301 E Highway 501, Conway, SC
29526, United States
Certified by Lowe's Home Improvement • Mar 01, 2026
(843) 234-6033
Certified by Lowe's Home Improvement • Mar 01, 2026
https://www.lowes.com/store/SC-Conway/1705
Certified by Lowe's Home Improvement • Mar 01, 2026
About
Certified by Lowe's Home Improvement • Mar 01, 2026
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
As the trusted home improvement store near you, Lowe’s in Conway, SC offers everything to refresh, repair, or upgrade your home. From major appliances and energy-efficient refrigerators to plumbing supplies, hardware, tools, vanities, tiles and luxury vinyl plank flooring, you’ll find all the essentials in one place. Stop by your nearest Lowe’s store for seasonal décor, Christmas trees, outdoor lights, patio furniture, and power equipment that enhance any indoor or outdoor space. Whether you’re tackling a DIY project or a full remodel, Lowe’s offers expert support, reliable brands, and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Certified by Lowe's Home Improvement • Mar 01, 2026
Hours
Certified by Lowe's Home Improvement • Mar 01, 2026
Reviews
4.1
2,988 reviews
5 stars
1,732
4 stars
606
3 stars
248
2 stars
111
1 star
291
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees are praised for being helpful and friendly, others are reported as rude or unresponsive.
Checkout Experience
Many customers expressed frustration with the lack of cashiers and reliance on self-checkout, leading to long wait times.
Inventory Issues
Customers frequently noted problems with stock availability, including items being out of stock or discrepancies between online and in-store inventory.
Delivery Problems
Numerous reviews highlighted issues with delivery, including missed appointments and damaged items upon arrival.
Store Cleanliness and Organization
Overall, customers appreciated the cleanliness of the store and the wide selection of products available.
- MLMike Logan4 days ago4.0Same as all of the Lowe’s. They carry lots of stuff and the people are more that helpful
- TWTracy WilliamsonFeb 24, 20265.0Kristen Adelung, an Assistant Manager at Lowe’s in Conway, SC, has been exceptionally helpful throughout our home renovation process, especially with our window replacement and kitchen cabinet estimates. Kristen is extremely professional, knowledgeable, responsive, and incredibly patient. I truly can’t thank Kristen enough for all she has done to make this process smooth and stress-free. Her outstanding customer service made a huge difference for us!
- SNShannon NiversFeb 21, 20261.0No actual cashiers. It is not my job to check myself out. Left merchandise there. Will go somewhere else.
- BBBrittanyFeb 8, 20265.0It won’t let me leave a review since I didn’t have a receipt but CHUCK in hardware is AMAZING!!!! He was so kind and helpful and helped me for 30 min with a basketball project I was doing !!! He has a great spirit and truly a light !!!
- JTJason TaylorFeb 5, 20261.0After years of shopping here for our company we will no longer use lowes. They cant keep their return policy's more than a week before they change it again. Plus the customer service is awful they have some of the worse attitudes. Anyway hope yall can get it together one day.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Conway, SC?
You can find a wide range of products including appliances, tools, paint, flooring, plumbing supplies, lawn and garden equipment, outdoor furniture, and more.
What are the store hours for Lowe's Home Improvement in Conway?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM and Sunday from 8:00 AM to 8:00 PM.
Does Lowe's Home Improvement offer in-store pickup and delivery?
Yes, Lowe's offers both in-store pickup and delivery services for your convenience.
How can I check the status of my Lowe's order?
You can check your order status online by entering your order number or logging into your MyLowe's account, where you will also receive email updates.
What payment methods does Lowe's Home Improvement accept?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa.
Are there special installation services available at Lowe's?
Yes, Lowe's provides various installation services including appliance installation, flooring installation, decking, window and door installation, and more.
What are some nearby places where I can grab food or eat around Lowe's in Conway?
Nearby food options include Big C Hot-dogs and Vending LLC, Spice C (Indian and Asian cuisine), Hwy 55 Burgers, Shakes & Fries, Chipotle Mexican Grill, Papa John's Pizza, Eggs Up Grill, and Burger King.
Where can I find key making or locksmith services near Lowe's?
Minute Key and minuteKEY are two nearby key and locksmith service providers conveniently located close to Lowe's.
If I need to exchange propane tanks, where is a nearby place to Lowe's?
Blue Rhino Propane Exchange is a nearby supplier where you can exchange propane tanks conveniently close to Lowe's.
Are there any nearby locations for postal or shipping services near Lowe's?
Yes, the USPS office is nearby, providing shipping, postal, and mailing services for your convenience.
Brand Certified Facts from Lowe's Home Improvement
This information is certified by Lowe's Home Improvement and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website