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Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Lowe’s in Columbia, SC is the go-to home improvement store near you for affordable, year-round project essentials. Shop major appliances, energy-efficient refrigerators, hardware, plumbing essentials, vanities, tools, durable tiles and luxury vinyl planks to upgrade your home. Find seasonal favorites like Christmas trees, holiday décor and outdoor lights to refresh your backyard, or enhance your outdoor space with patio furniture and power equipment at your nearby Lowe’s store. Whether tackling a DIY project or a pro renovation, Lowe’s offers expert advice, convenient shopping, and everyday value on trusted brands. Visit your nearest Lowe’s store or shop online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.1
1,786 reviews
5 stars
1,013
4 stars
393
3 stars
162
2 stars
61
1 star
157
What are people saying?
AI-generated from recent customer reviews
Customer Service
While some customers praised the helpfulness and friendliness of staff, others reported poor service, including rudeness and lack of assistance.
Product Availability
Customers frequently noted that the store often has what they need in stock, but there were complaints about items being unavailable or discrepancies between online and in-store inventory.
Checkout Experience
There were mixed reviews regarding the checkout process, with some customers appreciating curbside pickup while others expressed frustration with self-checkout and long wait times.
Order Fulfillment Issues
Several customers experienced significant delays and problems with online orders and curbside pickups, leading to dissatisfaction with the overall order fulfillment process.
- WJWilliam Jones2 days ago1.0Totally useless staff. Ended up ordering online in the store.
- RWRaymond WJan 1, 20261.0Went into Lowe's and after talking to 6 people 2 at the pro service and the rest in the carpet area, a guy named Chris and his gang Refused to cut a 12' x12' piece of carpet for us. They said only one guy could operate the forklift and after being told he would, he refused. Chris then tells us sorry it's not convenient for you to drive 50 miles out of your way to go get carpet at a Lowe's where the employees actually want to work. Won't come back to this Lowe's.
- AWAL WheelerDec 28, 20255.0Honored 5 stars! Lashonda helped me and was so patient. We had so many items and we wanted to return some. She also tried all her best and didn’t want to leave us unless we’re good. For real i appreciate that. Also Donovo at the return the assistant (sorry if name was spelled wrong) was so prompt and took care of us. Thank you guys are best! Honored 5 stars ⭐️
- CIChamp IonDec 18, 20251.0The tall young lady at self checkout at 959am was rude today when I spoke she didn't say a word. She might have been aggravated because my military ID didn't scan and she had to walk over but I know myself as a store manager the importance of customer service, smh.
- EWEvan WilliamsDec 13, 20254.0Always have what I need in stock, how er up until the holidays sometimes it was tough getting someone to open a locked cabinet
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Columbia, SC?
You can find a wide range of products including appliances, bathroom supplies, building materials, electrical, flooring, garden tools, grills, hand tools, hardware, home décor, kitchen appliances, lawn equipment, lighting, lumber, paint, patio furniture, power tools, plumbing, storage, and more.
What are the store hours for Lowe's Home Improvement in Columbia?
Lowe's is open Monday through Saturday from 6:00 AM to 9:00 PM, and Sunday from 8:00 AM to 8:00 PM. Hours may vary on holidays.
Does Lowe's Home Improvement offer delivery and pickup services?
Yes, Lowe's offers both in-store pickup and delivery services for your convenience.
How can I check the status of my order?
You can check your order status online by entering your order number or logging in to your MyLowe's account. Email updates are provided if your order status changes.
What payment options does Lowe's in Columbia accept?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa.
How can I return or exchange an item at Lowe's?
Most items can be returned within 90 days. Online purchases can be returned by starting a return online before shipping the item back. In-store returns require proof of purchase at the customer service desk.
Are there any healthcare providers near Lowe's Home Improvement in Columbia?
Yes, nearby healthcare providers include Lexington Internist Northeast, Spring Valley Family Practice, Walker Dental Care, SouthernMED Pediatrics - Northeast Columbia, and more, offering convenient medical services if you need healthcare before or after visiting Lowe's.
What key and locksmith services are available near Lowe's in Columbia?
There are several Minute Key locations nearby providing key duplication and locksmith services, which can be useful if you need to replace or duplicate keys while shopping at Lowe's.
Where can I find food and beverage options near Lowe's Home Improvement?
Nearby places include Burger King, Zaxby's, Blimpie, and 7-Eleven, offering a variety of fast food and convenience options for a meal or snack before or after your visit to Lowe's.
Does Lowe's provide installation services for purchased products?
Yes, Lowe's offers a wide range of installation services including appliances, blinds, cabinets, countertops, decks, doors, flooring, HVAC, lighting, plumbing fixtures, roofing, and more to help complete your projects.