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Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Find everything you need for home upgrades at Lowe’s in Columbia, SC, your trusted & nearby home improvement store. From high-quality appliances and energy-efficient refrigerators to essential plumbing supplies, hardware, tools, vanities, tile and luxury vinyl plank flooring, our store offers a complete selection for any project. Visit your nearest Lowe’s store to explore seasonal décor, Christmas trees, outdoor lighting, patio sets and power equipment designed to enhance both indoor and outdoor areas. Whether you’re handling a DIY project or overseeing a full renovation, Lowe’s provides expert assistance, reliable products and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
3.9
2,123 reviews
5 stars
1,067
4 stars
493
3 stars
202
2 stars
92
1 star
269
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor customer service, with long wait times for assistance and unhelpful staff.
Staff Knowledge
Several reviews highlighted a lack of product knowledge among employees, leading to frustration for customers seeking help.
Store Organization
Customers noted issues with store organization, including cluttered aisles and difficulty finding items.
Positive Experiences
Despite the negative feedback, some customers praised specific employees for their helpfulness and friendly service.
- GIGrate “Gr8 iTemz” Itemz5 days ago1.0LOWES on Garners Ferry Rd: I can have a bad experience with an employee, but still won't leave a bad review. However, the men's bathroom has broken soap dispensers....not 1, but both soap dispensers are entirely dysfunctional, without an actual soap container installed in them. This has been like this for more than a short period. I stopped at a neaby office to inform 2 managers and they just blew it off as if I were bothering them. TO LOWE'S MANAGEMENT: This is totally unacceptable. In a world where 😷 cleanliness is at the forefront, you have chosen to ignore the sanitary conditions of your public restrooms. I expect this to be rectified immediately! Especially by a store that sells any and all necessary equipment needed to fix or repair the smallest of projects. No excuse!
- JLJudy LillyDec 31, 20255.0Always find what I need!
- DWDavid WolferDec 29, 20251.0Takes the cake for worst customer service experience, multiple associates did not know and did not want to help, wasted my time there
- MTMarshall TaylorDec 26, 20251.0Been going here for years and everytime I come, I am disappointed. Customer service isnt up to par. I am currently waiting at the appliances desk waiting on someone so I can purchase a washer and dryer. Been waiting for 45 mins. I had one girl call over the intercom to get someone but no one came. They suck. Point blank period.
- BZBrandon ZimmermanDec 16, 20255.0Always friendly, helpful, and never have to wait a long time to check out
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products and brands can I find at Lowe's Home Improvement in Columbia, SC?
Lowe's offers a wide range of products including appliances, bathroom supplies, building materials, flooring, garden tools, grills, hand tools, lighting, lumber, paint, patio furniture, power tools, plumbing supplies, storage, and more. It carries popular brands such as GE, Whirlpool, LG, Samsung, Craftsman, Dewalt, and Kobalt.
What are the store hours for Lowe's Home Improvement in Columbia, SC?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM, and Sunday from 8:00 AM to 8:00 PM. Note that holiday hours may vary, with closures on some holidays like Thanksgiving and Christmas.
Does Lowe's in Columbia, SC offer in-store pickup and delivery services?
Yes, Lowe's offers both in-store pickup and delivery services for customers.
How can I check the status of my Lowe's order?
You can check your order status online by entering your order number or by logging into your MyLowe’s account. Email updates will also be sent if your order status changes.
What is Lowe's policy on returns and exchanges?
Most items can be returned within 90 days. Returns from Lowes.com orders can be started online via your Order History. In-store returns require proof of purchase at the customer service desk.
What payment options does Lowe's Home Improvement accept?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa payments.
Is Lowe's Home Improvement wheelchair accessible and does it offer free parking?
Yes, the store has wheelchair accessible parking and free parking lot spaces available for customers.
What nearby places are close to Lowe's Home Improvement in Columbia, SC that customers might find useful?
Nearby places include Blue Rhino Propane Exchange for propane needs, Minute Key for locksmith services, and MEDcare Urgent Care for medical assistance. Customers can conveniently visit these locations before or after shopping at Lowe's.
Are there dining options near Lowe's Home Improvement in Columbia, SC?
Yes, customers can find nearby dining options such as Domino's Pizza and Chick-fil-A, ideal for grabbing a meal after shopping or during a break.
Where can customers find additional shopping options near Lowe's Home Improvement?
Nearby shopping options include Family Dollar for discount goods, Aaron's for electronics, and City Gear for shoes and apparel, providing customers with diverse shopping choices in the area.