Brand Certified
Lowe's Home Improvement
3.9(2273 reviews)
Certified by Lowe's Home Improvement • Mar 01, 2026
Business Details
7420 Garners Ferry Road, Columbia, SC
29209, United States
Certified by Lowe's Home Improvement • Mar 01, 2026
(803) 647-7356
Certified by Lowe's Home Improvement • Mar 01, 2026
https://www.lowes.com/store/SC-Columbia/1064
Certified by Lowe's Home Improvement • Mar 01, 2026
About
Certified by Lowe's Home Improvement • Mar 01, 2026
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Find everything you need for home upgrades at Lowe’s in Columbia, SC, your trusted & nearby home improvement store. From high-quality appliances and energy-efficient refrigerators to essential plumbing supplies, hardware, tools, vanities, tile and luxury vinyl plank flooring, our store offers a complete selection for any project. Visit your nearest Lowe’s store to explore seasonal décor, Christmas trees, outdoor lighting, patio sets and power equipment designed to enhance both indoor and outdoor areas. Whether you’re handling a DIY project or overseeing a full renovation, Lowe’s provides expert assistance, reliable products and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Certified by Lowe's Home Improvement • Mar 01, 2026
Hours
Certified by Lowe's Home Improvement • Mar 01, 2026
Reviews
3.9
2,273 reviews
5 stars
1,151
4 stars
518
3 stars
212
2 stars
100
1 star
292
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed experiences with customer service; some employees were helpful and friendly, while others were unresponsive or rude.
Cleanliness
Concerns raised about cleanliness, particularly in restrooms, with reports of broken soap dispensers and cluttered aisles.
Product Availability
Frequent issues with inventory accuracy and product availability, leading to customer frustration.
Staff Assistance
Inconsistent availability of staff to assist customers, with some reports of employees being unhelpful or distracted.
- RHRobert Harley4 days ago5.0I was very satisfied with the service I received both at the register and the paint department as well.
- JCJamie CurryFeb 24, 20265.0I had an outstanding experience at Lowe’s and wanted to share my appreciation. I stopped in to purchase fence panels and was blown away by the amazing price. The team in the lawn department—Joel, Tyson, Trip, and Sergio—went above and beyond to help me. They assisted with selecting the best panels, even offering a couple at a reduced price due to slight damage, which I truly appreciated. On top of that, they helped load everything onto my trailer quickly and carefully. Their professionalism and willingness to help made the whole process smooth and stress-free. I also brought my dog, Echo, with me, and he absolutely loved the visit. He enjoyed picking out his own toy and even got a snack—a slice of pizza—from Ms. Connie. The attention and “pampered paw” treatment he received throughout the store made the experience even more special. Thank you to everyone who helped and made our visit more than enjoyable. It’s customer service like this that keeps us coming back!
- JJJusticeFeb 18, 20261.0I purchased an air purifier for a significant amount of money and paid for same day delivery on the 16th. It is now the evening of the 18th and neither the store or corporate can offer ANY sort of a resolution. The driver picked my order up and did not deliver it. The store does not have any more of my item. They refuse to let me pick it up myself from a different store. They refuse to refund. All they could do was send an email. That was the resolution after waiting for the ASM working to come by for over half an hour. That is absolutely ridiculous. I just want my item that I paid for. I should not have to track it down. I should not have to beg to pick it up from a different store. I shouldn’t be told there isn’t anything that can be done.
- LWLutherina WalkFeb 10, 20263.0I think I left with a problem that I did not have prior to my svc. And my appt was not in the system. The rep was courteous and professional.
- SJSherrie JenkinsFeb 9, 20261.0I asked for help or assistance in the plumbing isle , it never came , I walked the store to find help.. I asked one employee , who unaware to me was on their phone (ear buds) and signaled as I was asking him something that he was on the phone and just kept walking ..I could tell it was a personal call .. another employee in the power tools dept flat told me it wasnt his department and could not offer to find someone who worked in plumbing because he hated when he was scheduled to work the dept alone .. I searched for 4 items and could not find anything I needed so left empty handed.. this location was on garners ferry rd , columbia SC .. saw many employees just standing around bored and having conversations with each other ..it just wasnt a store I want to go back to
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products and brands can I find at Lowe's Home Improvement in Columbia, SC?
Lowe's offers a wide range of products including appliances, bathroom supplies, building materials, flooring, garden tools, grills, hand tools, lighting, lumber, paint, patio furniture, power tools, plumbing supplies, storage, and more. It carries popular brands such as GE, Whirlpool, LG, Samsung, Craftsman, Dewalt, and Kobalt.
What are the store hours for Lowe's Home Improvement in Columbia, SC?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM, and Sunday from 8:00 AM to 8:00 PM. Note that holiday hours may vary, with closures on some holidays like Thanksgiving and Christmas.
Does Lowe's in Columbia, SC offer in-store pickup and delivery services?
Yes, Lowe's offers both in-store pickup and delivery services for customers.
How can I check the status of my Lowe's order?
You can check your order status online by entering your order number or by logging into your MyLowe’s account. Email updates will also be sent if your order status changes.
What is Lowe's policy on returns and exchanges?
Most items can be returned within 90 days. Returns from Lowes.com orders can be started online via your Order History. In-store returns require proof of purchase at the customer service desk.
What payment options does Lowe's Home Improvement accept?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa payments.
Is Lowe's Home Improvement wheelchair accessible and does it offer free parking?
Yes, the store has wheelchair accessible parking and free parking lot spaces available for customers.
What nearby places are close to Lowe's Home Improvement in Columbia, SC that customers might find useful?
Nearby places include Blue Rhino Propane Exchange for propane needs, Minute Key for locksmith services, and MEDcare Urgent Care for medical assistance. Customers can conveniently visit these locations before or after shopping at Lowe's.
Are there dining options near Lowe's Home Improvement in Columbia, SC?
Yes, customers can find nearby dining options such as Domino's Pizza and Chick-fil-A, ideal for grabbing a meal after shopping or during a break.
Where can customers find additional shopping options near Lowe's Home Improvement?
Nearby shopping options include Family Dollar for discount goods, Aaron's for electronics, and City Gear for shoes and apparel, providing customers with diverse shopping choices in the area.
Brand Certified Facts from Lowe's Home Improvement
Lowe's Home Improvement partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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