Lowe’s in Columbia, SC is the go-to home improvement store near you for affordable, year-round project essentials. Shop major appliances, energy-efficient refrigerators, hardware, plumbing essentials, vanities, tools, durable tiles and luxury vinyl planks to upgrade your home. Find seasonal favorites like Christmas trees, holiday décor and outdoor lights to refresh your backyard, or enhance your outdoor space with patio furniture and power equipment at your nearby Lowe’s store. Whether tackling a DIY project or a pro renovation, Lowe’s offers expert advice, convenient shopping, and everyday value on trusted brands. Visit your nearest Lowe’s store or shop online today.
Many customers praised the friendly and helpful staff, highlighting specific employees who provided exceptional service.
Product Availability
Customers frequently noted that Lowe's had a good selection of products and often had what they needed in stock.
Delivery Issues
Several reviews mentioned problems with delivery schedules and communication, leading to frustration among customers.
In-Store Assistance
There were mixed experiences regarding in-store assistance, with some customers reporting difficulty in finding help when needed.
Negative Experiences
A number of reviews highlighted poor customer service experiences, including rude staff and unresolved issues.
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Anthony Black
5 days ago
5.0
Love their prices
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Monica Renner
Dec 17, 2025
4.0
Staff gave me 20% off just for filling out a credit card application!
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Kimberly Saunders
Dec 4, 2025
5.0
Shoutout to Mr. Patrick at Lowes in Harbison. He came up to us , asked us if we needed help , apparently we looked lost in the plumbing. (And we were). We were replacing our sink sprayer and sink undercarriage. He told us the sprayer we got wouldn't work. So we got a whole new Faucet with Sprayer, and on a good sale. Came home , Husband had it hooked up in 15 mins. Thanks Mr. Patrick. Signed Wife who uses it the most!
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L Y
Nov 27, 2025
5.0
Im not one to review big box stores, but Matt and his supervisor in the Appliance department were great to work with. For the first time in my life, I was able to get a whole set of new appliances. I got a great price and they were helpful showing me what I needed within my budget! I went Sunday (I was the lady that was very excited about her New Whirlpool Refrigerator). Last night my last appliances were delivered and installed by 2 great guys and just in time for Thanksgiving!! Thank you for making me feel like I mattered. Good luck Matt!!
GM
Greg M
Nov 21, 2025
1.0
Ordered windows for our entire house. They started installing the windows on June 5 and now going on six months later they are still not finished. One issue and delay after another and almost all the windows in our home left in some shape of incomplete installation for the entire summer. Nails, sharp pieces of metal, screws, etc all around our yard and pool. Do yourself a favor and do not buy your windows here.
Update: it’s now December 12 and we are missing a large bay window above our front door because they’ve broken the window twice and it’s now boarded up. I’ve been run in circles by every corner of Lowe’s since June 5. See attached photos on the sloppy work that has been completed. Buyer be warned.
Update: talked to assistant manager Larry on December 12, was promised a call back on December 16 by the store manager, Arlene. It’s now December 23rd and I haven’t heard from either of them.
Update: it’s now Jan 6, 2026. Still No call back from the stores management. Called the 800 number above and was transferred to the same installation services department where I asked to speak to a manager. Instead I got another rep claiming to be a manager(was not based on the signature in her email) said I would get a call back yesterday and I still haven’t received that call. Every time I call I get more run around and more lies and everyone telling me “oh they’ll take care of it”…….This and Lowe’s seem to have no interest in resolving the problems they’ve caused and finishing our window installation. Buyer be warned.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products and building materials does Lowe's Home Improvement in Columbia, SC offer?
Lowe's offers a wide range of quality products including paint, patio furniture, home décor, tools, flooring, appliances, plumbing supplies, decking, grills, lumber, outdoor and gardening equipment, bathroom storage, and more to support both DIYers and professionals.
What are the store hours for Lowe's Home Improvement in Columbia, SC?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM and on Sunday from 8:00 AM to 8:00 PM. Holiday hours vary, with some days closed and others having reduced hours.
Does Lowe's Home Improvement offer in-store pickup and delivery services?
Yes, Lowe's offers both in-store pickup and delivery services for customer convenience.
How can I check the status of my Lowe's order?
You can check your order status online by entering your order number or by logging into your MyLowe's account. Email updates are sent if your order status changes.
What payment methods are accepted at Lowe's Home Improvement in Columbia, SC?
Lowe's accepts various payment options including American Express, Cash, Check, Diners Club, Discover, MasterCard, and Visa.
What installation services does Lowe's provide?
Lowe's offers a wide range of installation services including appliances, blinds, cabinets, carpet, countertops, decks, dishwashers, doors, garage doors, generators, gutters, hardwood floors, HVAC, lighting, playsets, water heaters, sheds, shower doors, siding, sinks, smart home devices, tile flooring, toilets, vanities, vinyl flooring, washers & dryers, water filters, windows, roofing, fences, and flooring installations.
Are there any nearby places of interest around Lowe's Home Improvement in Columbia, SC?
Yes, nearby places include Columbiana Centre shopping mall, Hampton Inn Columbia I-26/Harbison Blvd. hotel, and various restaurants such as Applebee's Grill + Bar, Hooters, Wendy's, and Popeyes Louisiana Kitchen, offering options for dining and shopping before or after your visit.
How can nearby transportation and services help me reach Lowe's Home Improvement?
Nearby services like Minute Key locksmiths and Blue Rhino Propane Exchange are convenient for additional home needs. The proximity to car dealers such as Love Chevrolet and Dalton Taylor may assist customers planning their visit or looking for automotive service nearby.
Are there nearby religious or community centers close to Lowe's Home Improvement?
Yes, several churches such as Kingdom of Zion, Church of the Cross, Christus Victor Lutheran Church, and Grace United Methodist Church are nearby, offering opportunities for community engagement around your visit.
How can I find Lowe's coupons and savings?
You can find coupons and savings by visiting Lowe's savings page online or by downloading their app available on both the Apple App Store and Google Play Store.