Business Details
About
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Columbia, SC Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.1
2,313 reviews
5 stars
1,279
4 stars
537
3 stars
191
2 stars
83
1 star
223
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some employees are praised for their helpfulness, while others are criticized for being unresponsive or rude.
Product Availability
Customers appreciate the wide selection and availability of products, often finding what they need.
Store Organization
The store is generally clean and organized, but some customers report issues with employee availability and assistance.
Delivery Issues
Several customers experienced problems with delivery and order fulfillment, leading to frustration and dissatisfaction.
Employee Recognition
Specific employees received commendations for their exceptional service, highlighting the importance of individual staff performance.
- GMGreg M2 days ago1.0Ordered windows for our entire house. They started installing the windows on June 5 and now going on six months later they are still not finished. One issue and delay after another and almost all the windows in our home left in some shape of incomplete installation for the entire summer. Nails, sharp pieces of metal, screws, etc all around our yard and pool. Do yourself a favor and do not buy your windows here.
- PMPatty Marrett6 days ago5.0Shout out to Reggie at Lowe’s on Harbison Blvd. Polite and professional in handling several customers at one time. Happy with my purchase and the customer service!
- SBSigi David Bock-ThomasNov 15, 20254.0We had so far great experiences, from total bathroom reno, rebuilding our deck, kitchen overhaul, paint and more. Great staff and helpful. Just once, bought new power tool with attachments, which was last one in stock, came home and attachments were missing, brrrr, had to send wife somewhere else, to get tool, to continue work. That was only annoying time we had, which can happen. Great store otherwise.
- TVTim VandornOct 31, 20251.0Why would you ever think its alright to hung up on a customer. Absolutely no yelling, screaming, or attitude. Just seeking help.
- MSMarianella SaavedraOct 12, 20254.0Lowe’s is our go-to place for anything we need for our home or projects. We appreciate their recognition of veterans. They also have a great variety of plants at very good prices.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products and building materials does Lowe's Home Improvement in Columbia, SC offer?
Lowe's offers a wide range of quality products including paint, patio furniture, home décor, tools, flooring, appliances, plumbing supplies, decking, grills, lumber, outdoor and gardening equipment, bathroom storage, and more to support both DIYers and professionals.
What are the store hours for Lowe's Home Improvement in Columbia, SC?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM and on Sunday from 8:00 AM to 8:00 PM. Holiday hours vary, with some days closed and others having reduced hours.
Does Lowe's Home Improvement offer in-store pickup and delivery services?
Yes, Lowe's offers both in-store pickup and delivery services for customer convenience.
How can I check the status of my Lowe's order?
You can check your order status online by entering your order number or by logging into your MyLowe's account. Email updates are sent if your order status changes.
What payment methods are accepted at Lowe's Home Improvement in Columbia, SC?
Lowe's accepts various payment options including American Express, Cash, Check, Diners Club, Discover, MasterCard, and Visa.
What installation services does Lowe's provide?
Lowe's offers a wide range of installation services including appliances, blinds, cabinets, carpet, countertops, decks, dishwashers, doors, garage doors, generators, gutters, hardwood floors, HVAC, lighting, playsets, water heaters, sheds, shower doors, siding, sinks, smart home devices, tile flooring, toilets, vanities, vinyl flooring, washers & dryers, water filters, windows, roofing, fences, and flooring installations.
Are there any nearby places of interest around Lowe's Home Improvement in Columbia, SC?
Yes, nearby places include Columbiana Centre shopping mall, Hampton Inn Columbia I-26/Harbison Blvd. hotel, and various restaurants such as Applebee's Grill + Bar, Hooters, Wendy's, and Popeyes Louisiana Kitchen, offering options for dining and shopping before or after your visit.
How can nearby transportation and services help me reach Lowe's Home Improvement?
Nearby services like Minute Key locksmiths and Blue Rhino Propane Exchange are convenient for additional home needs. The proximity to car dealers such as Love Chevrolet and Dalton Taylor may assist customers planning their visit or looking for automotive service nearby.
Are there nearby religious or community centers close to Lowe's Home Improvement?
Yes, several churches such as Kingdom of Zion, Church of the Cross, Christus Victor Lutheran Church, and Grace United Methodist Church are nearby, offering opportunities for community engagement around your visit.
How can I find Lowe's coupons and savings?
You can find coupons and savings by visiting Lowe's savings page online or by downloading their app available on both the Apple App Store and Google Play Store.