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Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Lowe’s in Columbia, SC is the go-to home improvement store near you for affordable, year-round project essentials. Shop major appliances, energy-efficient refrigerators, hardware, plumbing essentials, vanities, tools, durable tiles and luxury vinyl planks to upgrade your home. Find seasonal favorites like Christmas trees, holiday décor and outdoor lights to refresh your backyard, or enhance your outdoor space with patio furniture and power equipment at your nearby Lowe’s store. Whether tackling a DIY project or a pro renovation, Lowe’s offers expert advice, convenient shopping, and everyday value on trusted brands. Visit your nearest Lowe’s store or shop online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.1
1,964 reviews
5 stars
1,097
4 stars
425
3 stars
186
2 stars
64
1 star
192
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed, with some praising helpful staff while others report rudeness and long wait times.
Staff Knowledge
Several customers highlighted knowledgeable staff who provided assistance, but there were also complaints about unhelpful employees.
Delivery Issues
Numerous reviews mentioned significant problems with delivery services, including delays and poor communication.
Store Condition
Customers noted cleanliness issues, particularly in restrooms, and concerns about product organization and stock availability.
Positive Experiences
Despite the negatives, many customers reported positive interactions with specific employees and appreciated the overall shopping experience.
- TGTony Guzman2 days ago5.0I was able to locate my item quickly. The staff monitoring tje self checkout was helpful and friendly. Recommended.
- RPRosa Pearson2 days ago5.0Friendly and helpful Lowes off of ONeil Court
- LSLuis SantosDec 28, 20251.0The managers are spoiled, the only one who is a good person is Amanda. They have good service.
- BBBriDec 24, 20255.0The staff are always super helpful finding whatever I need, even if I don’t know what it is lol
- EMEric MacDec 11, 20251.0This Lowes delivery service is absolutely atrocious. Almost never on time. Difficult to get in contact with. Long wait times. 12 hour delivery windows. They keep changing my delivery time on one item. Like do they understand people aren’t bed ridden and retired was were not just sitting around twiddling thumbs waiting on a door knob to be delivered? Then tell me I got back up so you need to call the store and reschedule. Huh?!? Yall don’t have a procedure for that?!?! My stuff just sitting on a shelf at the store because you didn’t schedule correctly. 3 different times within 3 months.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products and brands does Lowe's Home Improvement in Columbia, SC offer?
Lowe's provides a wide range of products including appliances, bathroom supplies, building materials, flooring, garden tools, hardware, lighting, and more, featuring brands like GE, Whirlpool, Samsung, Craftsman, Dewalt, and Kohler.
What are the store hours for Lowe's Home Improvement in Columbia?
The store is open Monday to Saturday from 6:00 AM to 9:00 PM, and on Sunday from 8:00 AM to 8:00 PM, with some holiday hour variations.
Does Lowe's in Columbia offer delivery and in-store pickup services?
Yes, Lowe's offers both in-store pickup and delivery services for customer convenience.
How can I track the status of my order at Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe’s account. Email updates are sent when your order status changes.
What is Lowe's return and exchange policy?
Most items can be returned within 90 days. Returns for purchases made on Lowes.com can be started online, while in-store returns require proof of purchase at the customer service desk.
What payment options are accepted at Lowe's Home Improvement Columbia store?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, MasterCard, and Visa payments.
Does Lowe's offer installation services for products?
Yes, Lowe's provides various installation services, including appliances, flooring, cabinets, countertops, windows, doors, and more.
Can I find propane exchange services near Lowe's in Columbia?
Yes, Blue Rhino Propane Exchange is located nearby, offering convenient propane exchange for customers visiting Lowe's.
Are there dining options near Lowe's Home Improvement in Columbia, SC?
Yes, several restaurants are near Lowe's, including Crafty Crab (seafood and Cajun), Maurice's BBQ Piggie Park (barbecue and southern cuisine), and Bojangles' (fast food chicken).
Where can I access automotive services near Lowe's in Columbia, SC?
Automotive parts and services are available nearby at locations like AutoZone, Jiffy Lube, Precision Tune Auto Care, and Quackt Glass of Columbia SC for auto glass repair.