Extra Space Storage

4.9
451 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreRV Storage FacilityBoat Storage FacilityRecords Storage FacilityAutomobile Storage Facility
Store your belongings at Extra Space Storage on 5311A Bush River Rd in Columbia, SC today! Our large selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, exceptional security, ADA compliant, deliveries accepted, non climate controlled units available, parking spaces, elevator access, RV parking, kiosk, vehicles are allowed in drive-up units and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
5311A Bush River Rd, Columbia, SC
29212, United States

Hours

Reviews

4.9
451 reviews
5 stars
419
4 stars
18
3 stars
3
2 stars
3
1 star
8

What are people saying?

AI-generated from recent customer reviews

Customer Service

MJ and Denoi received numerous accolades for their exceptional customer service, being described as friendly, professional, and attentive.

Cleanliness

The facility is consistently noted for being clean, well-maintained, and organized, contributing to a positive customer experience.

Affordability

Customers appreciate the competitive pricing and value for money, often highlighting the reasonable rates compared to other storage options.

Security

The facility is recognized for its secure environment, with staff actively monitoring the premises to ensure customer safety.
  • TB
    Terrell Boyd
    Jan 3, 2026
    5.0
    Excellent staff at Extra Space Storage on Bush River Rd. Always attentive and always there when you need them unlike other places. Thanks MJ for the laughs and assistance.
  • CP
    Crystal Patrick
    Jan 3, 2026
    5.0
    MJ was great!! I needed help with taping up my roof of my unit. He came right out and fixed my need and cleaned up all the trash that was left.
  • DM
    Dereck Mears
    Dec 22, 2025
    5.0
    Terrific experience. Everything looks good over here. MJ was very courteous and his professionalism is top par! Need storage at a decent price and very transparent about how rentals are done? Check this place out!
  • BD
    blue diamond
    Dec 6, 2025
    5.0
    I had an outstanding experience with Michael “MJ” Hughes at Express Space Storage. From the moment I arrived, MJ was professional, knowledgeable, and incredibly helpful. He took the time to walk me through all my options, answered every question clearly, and made sure I chose the unit that fit my needs perfectly. MJ’s customer service is top-tier—friendly, patient, and genuinely focused on making sure everything goes smoothly. The facility was clean, secure, and well-organized, and MJ made the whole process quick and stress-free. If you’re looking for storage and want someone who truly cares about their customers, MJ is the person to see. Highly recommend!
  • LB
    Le'Asiah Brokenbough
    Dec 6, 2025
    5.0
    Michael “MJ” Hughes provided outstanding customer service from start to finish. He was patient, attentive, and truly focused on making sure all my questions were answered. MJ went above and beyond to make the process smooth, clear, and stress-free. His professionalism, great communication, and willingness to help really stood out. You can tell he cares about the customer experience, and it shows in every interaction. If you’re looking for someone who is knowledgeable, friendly, and dedicated to getting things done the right way, MJ is definitely the person to work with. Highly recommend!

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.