Brand Certified
Extra Space Storage
4.9(466 reviews)
Certified by Extra Space Storage • Mar 01, 2026
Business Details
5311A Bush River Rd, Columbia, SC
29212, United States
Certified by Extra Space Storage • Mar 01, 2026
(803) 772-3344
Certified by Extra Space Storage • Mar 01, 2026
https://www.extraspace.com/storage/facilities/us/south_carolina/columbia/3022/?cid=org::ld::yext&utm_source=yext&utm_medium=referral&utm_campaign=org::ld::yext
Certified by Extra Space Storage • Mar 01, 2026
About
Certified by Extra Space Storage • Mar 01, 2026
Self-Storage FacilityPublic StorageMoving Supply StoreRV Storage FacilityBoat Storage FacilityRecords Storage FacilityAutomobile Storage Facility
Store your belongings at Extra Space Storage on 5311A Bush River Rd in Columbia, SC today! Our large selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, exceptional security, ADA compliant, deliveries accepted, non climate controlled units available, parking spaces, elevator access, RV parking, kiosk, vehicles are allowed in drive-up units and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!
Details
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Location
Certified by Extra Space Storage • Mar 01, 2026
Hours
Certified by Extra Space Storage • Mar 01, 2026
Reviews
4.9
466 reviews
5 stars
434
4 stars
18
3 stars3
2 stars3
1 star
8
What are people saying?
AI-generated from recent customer reviews
Customer Service
MJ and Denoi received numerous praises for their exceptional customer service, being described as helpful, professional, and attentive.
Cleanliness
The facility is consistently noted for being clean, organized, and well-maintained by both staff and customers.
Staff Friendliness
Customers frequently highlighted the friendly demeanor of the staff, contributing to a positive overall experience.
Facility Issues
There were reports of water damage in some storage units, raising concerns about the reliability of the facilities.
- MDMarshieka Dupont3 days ago5.0Shane P was absolutely amazing!! He made sure I understood everything within the app. He made sure that I had no questions when I left. Shane was very personable and Has such great hospitality and will not hesitate to make sure that you have peace of mind when it comes to leaving your items in storage. Shane P is your storage unit guy for All your storage needs! Thank you, ExtraSpace storage for employing such an amazing employee!
- KSKeven S6 days ago5.0I rarely leave reviews, but Michael Hughes at Extra Space Storage truly deserves recognition. From the moment I walked in, Michael created an experience that felt welcoming, genuine, and personal. He didn’t treat me like just another customer renting a unit he treated me like family. That kind of service is rare these days. He took the time to understand my situation, patiently answered every question, and made sure I felt completely confident in my decision. There was no rush, no pressure just professionalism, kindness, and a sincere desire to help. It’s clear he takes pride in both his work and the company he represents. The facility itself is clean, organized, and well-maintained, which reflects strong leadership on-site. But what truly sets this location apart is Michael’s customer service. He goes above and beyond to make sure customers feel valued and supported. Extra Space Storage is fortunate to have someone like Michael Hughes on their team. Employees who create loyalty, trust, and word-of-mouth referrals like this are invaluable. Corporate leadership should know they have a standout performer here. If you’re considering storage, ask for Michael you’ll leave feeling taken care of, not just sold to.
- MDmark davisFeb 12, 20265.0I throughly enjoyed the experience and professionalism. Everything was easy and convenient
- APAaron PhillipsJan 24, 20265.0MJ was very helpful recommend to everyone
- EMEdwin MillerJan 15, 20265.0MJ was so professional and courteous. Helped me with all my needs and with no problems. Outstanding employee and needs a raise immediately!
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What areas does Extra Space Storage serve?
Extra Space Storage serves the Columbia area, including Seven Oaks, Walden, Woodmill, St Andrews, and more.
What is the closest intersection to Extra Space Storage?
Extra Space Storage is located near Bush River Rd & St Andrews Rd.
Do you have drive-up storage units?
Yes! Whether you’re moving, storing a vehicle, or using commercial storage, drive-up access is one of the best storage features available at Extra Space Storage! Because you can pull a vehicle right up to your unit, it makes moving large, heavy items—like furniture or equipment—in and out of your unit much easier.
Do you offer climate-controlled storage units?
Most Extra Space Storage facilities offer climate-controlled storage units as an option for anyone storing temperature sensitive items, but there are also standard storage units that don’t include climate control.
Do you offer boat storage solutions?
Yes! At Extra Space Storage we offer outdoor parking, covered parking, and indoor storage solutions for boats of all sizes.
What are the access hours for Extra Space Storage?
Extra Space Storage is open daily from 6:00 AM to 10:00 PM, including weekends.
What storage unit sizes are available and how do I choose the right one?
You can use the Storage Unit Size Guide to estimate which size fits your belongings, including boxes, furniture, and appliances.
Does Extra Space Storage offer climate-controlled units?
Yes, climate-controlled storage units are available for temperature sensitive items alongside standard units.
Can I purchase moving and packing supplies at Extra Space Storage?
Yes, a variety of moving and packing supplies, including boxes, are available online and at the facility.
Is drive-up access available at Extra Space Storage?
Yes, drive-up units allow you to pull your vehicle right up to your storage unit for easy loading and unloading.
Does Extra Space Storage provide vehicle, RV, or boat storage?
Yes, the facility offers vehicle storage, RV parking, and indoor, outdoor, and covered boat storage solutions.
What payment options are accepted at Extra Space Storage?
You can pay using American Express, Apple Pay, cash, check, Discover, invoice, Mastercard, and Visa.
What nearby storage and moving services can I find near Extra Space Storage?
Nearby options include Life Storage for additional storage, U-Haul Neighborhood Dealer and Penske Truck Rental for truck rentals, and America’s Moving Services for moving help.
Are there any nearby automotive services if I need vehicle repairs or maintenance?
Yes, nearby automotive services include Black Magic Enterprises for repairs, SpeeDee Oil Change & Auto Service for maintenance, and PRO TOW for towing services.
What local amenities or attractions are near Extra Space Storage that I can visit before or after my storage visit?
You can visit Bush River Memorial Gardens park, the Emmaus Church, or check out local furniture stores like Amber Door Furniture Restoration and NeeBie Enterprises nearby.
Brand Certified Facts from Extra Space Storage
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