Business Details
About
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Charleston, SC Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
3.9
1,431 reviews
5 stars
702
4 stars
306
3 stars
148
2 stars
71
1 star
204
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised individual employees for their helpfulness and knowledge, while others reported poor service and unprofessional behavior from management.
Store Condition
Feedback indicated that some locations were poorly stocked and disorganized, with cleanliness issues reported in certain areas.
Product Availability
Customers expressed frustration with product availability and incorrect inventory information, leading to dissatisfaction.
Checkout Experience
Several reviews mentioned issues with the self-checkout system and long wait times at the registers, impacting the overall shopping experience.
Positive Employee Interactions
Numerous customers highlighted positive interactions with staff, particularly in departments like paint, flooring, and tools, enhancing their shopping experience.
- GMGabriella Montez5 days ago4.0Why are the cashiers rude and not friendly ? Stop trying to force me to get a credit card !! This store is a joke !! Haley needs to smile more ! I asked john to help me with something . Instead he stands there and calls someone else
- MDMark Driver5 days ago4.0Store was clean but the workers up there didn’t want to give my military discount . Jeremy at customer service told me to come back later
- KSKendra on top Tv show5 days ago1.0What’s going on ? Maria and Aaron and Dee was just sitting around doing nothing when I’ve asked them several times to come outside and help me loan a fridge outside but they want to sit around and do nothing. ??? Get right !!
- KBKent BarkerNov 16, 20255.0Stopped by at 11:05 sunday 11/16/25. Could not locate a T-10 bit. Searched bit section, screw section to no avail. Jesse and Hunter helped me locate them behind an endcap in a different section of store. You would have thought I was buying a large appliance. Thank you both for helping me complete my task!
- WTWilliam TherrienNov 13, 20251.0Do what ever you can to avoid purchasing anything from this company
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Charleston, SC?
You can find a wide range of products including appliances, bathroom supplies, building supplies, flooring, garden tools, grills, hand tools, lighting, lumber, paint, patio furniture, power tools, plumbing supplies, storage, and more.
What are the store hours for Lowe's Home Improvement in Charleston, SC?
Lowe's is open Monday to Saturday from 6:00 AM to 9:00 PM and Sunday from 8:00 AM to 8:00 PM, with specific holiday hours.
Does Lowe's offer in-store pickup and delivery services?
Yes, Lowe's offers both in-store pickup and delivery services for customer convenience.
Which payment methods are accepted at Lowe's Home Improvement?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa.
How can I check the status of my order at Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe’s account. Email updates will also be sent if your order status changes.
What services does Lowe's provide besides product sales?
Lowe's offers various installation services such as appliance installation, cabinet installation, flooring installation, window installation, and more. They also provide service assembly and repair.
Does Lowe's recycle electronics and batteries?
Yes, Lowe's has recycling programs for electronics, light bulbs, and batteries to support environmental responsibility.
Are there resources for tax-exempt purchases at Lowe's?
Yes, you can apply for a tax-exempt account by visiting the customer service desk in the store.
What nearby places can help me find Lowe's Home Improvement in Charleston?
Nearby places such as Minute Key, which provides key and locksmith services, and Blue Rhino Propane Exchange can be landmarks. Also, REV Federal Credit Union and Plantation Pharmacy are close by to assist with other needs when visiting Lowe's.
What are some nearby attractions I can visit around Lowe's Home Improvement in Charleston?
You can visit nearby places like Ellis Oaks Park for outdoor activities or enjoy dining at nearby restaurants such as IHOP and Ruby Tuesday.
Can I find healthcare services near Lowe's Home Improvement?
Yes, several healthcare providers like Palmetto Vision Care, Seacoast Pediatrics, and Ellis Oaks Dental Center are located near Lowe's for convenient access to medical and dental services.