Extra Space Storage

4.8
468 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreAutomobile Storage Facility
Store your belongings at Extra Space Storage on 1533 Ashley River Rd in Charleston, SC today! Our large selection of storage units, drive up access, drive up units, electronic gate access, exceptional security, deliveries accepted, non climate controlled units available, parking spaces, golf carts available, military discount, wide drive isles, vehicles are allowed in drive-up units, commercial tenants, solar site, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
1533 Ashley River Rd, Charleston, SC
29407, United States

Hours

Reviews

4.8
468 reviews
5 stars
435
4 stars
12
3 stars
6
2 stars
2
1 star
13

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted exceptional customer service, particularly praising staff members like Vanessa, Antoine, and JJ for their helpfulness and friendliness.

Cleanliness

Customers consistently noted that the storage facility is clean and well-maintained.

Ease of Process

Many reviews mentioned the smooth and quick process for renting units, both online and in-person.

Staff Knowledge

Several customers appreciated the staff's knowledge and ability to answer questions effectively.

Concerns with Pricing

Some customers expressed dissatisfaction with unexpected price increases after initial rental agreements.
  • PA
    Pout Pout Kids and the Wander-ful Adventure
    Dec 8, 2025
    5.0
    So far, so good. Everything has gone well and I did it all over the phone, downloaded the app and my lock was waiting for me at the unit.
  • OE
    Olivia Eaves
    Dec 4, 2025
    5.0
    I use this storage unit for my job and it’s the best! Easy access to the buildings and the units are large and clean! I had issues with my key once and the employees were so helpful and accommodating to me!
  • SY
    Shana Young
    Nov 25, 2025
    5.0
    Vanessa was amazing in helping me and answering all questions and concerns. Vanessa allowed me to look at the storage unit that works for me. Vanessa was very pleasant and it was a pleasure being greeted in such a manner, I felt welcomed and comfortable with my choice. Thank You Vanessa
  • AB
    Andrew Buchwald
    Nov 18, 2025
    5.0
    Vanessa made the process so easy from start to finish! I called and then was able to move into my new unit in under an hour - great service. We will definitely contact her again for any storage needs!
  • LH
    Lisa Hughes
    Nov 11, 2025
    5.0
    Bill and Vanessa at store #1751 were extremely helpful! They helped me to meet my storage needs efficiently with care regarding my possessions. I highly recommend using this facility! Tell Vanessa I sent you🙂

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.